You'll be passionate about building and growing rewarding partnerships, motivated by developing client accounts for success. You'll bring an understanding of learning & development strategy to manage and develop a portfolio of accounts through deepening Partner relationships and understanding the value Insights contributes to business growth. This is a remote role based anywhere in the UK.
We are seeking a highly motivated and results-driven Account Manager to join our team and contribute to our continued growth. This is a high-impact, client-facing role where you will be responsible for managing existing strategic customer relationships and driving new revenue growth. As an Account Manager, you will serve as a trusted advisor to clients, understanding their needs, demonstrating how our solutions can drive business outcomes, and ensuring long-term success.
This role will see you guiding clients to maximizing the impact of our digital offering, while collaborating cross-functionally with Product, Commercial, and Tech-Sales to ensure alignment between client needs and our product strategy. Success in this role will be measured by retention, customer satisfaction (CSAT), onboarding velocity, and your ability to identify and influence opportunities for client expansion.
You’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with the Growth Sales Team, Client Service support teams, and other cross functional teams to maximize the campaign ROI of our customers. This role will allow you to use your RTB / Programmatic media buying experience to recommend optimizations to clients for their campaigns.