Support the planning, coordination, and delivery of key strategic and operational initiatives, playing an essential part in connecting strategy, marketing, and operational execution to drive sustainable growth across Horace Mannβs Supplemental & Group business. The ideal candidate will be a strong communicator and systems thinker who thrives in a collaborative environment, ensuring every initiative runs efficiently and effectively.
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Work from home after 3-6 weeks of on-site training. The Pharmacy Billing Coordinator I inputs and reviews billing information; prepares reports, tables, graphs and interprets results; and researches and reconciles billing problems in accordance with policy, procedure, and regulations. The coordinator works with the health care team to ensure that patients can obtain authorization for treatments.
Provide a high level of customer service to patients, fellow employees and referral sources through performing specialized clerical and administrative technical work pertaining to the authorization and billing of clients. Typical responsibilities include, entering, reviewing and updating all billing, codes and account information, review and reconciles reports, ensure billing for all services provided is accurate.
Support the end-to-end claims process by working closely with Claims Managers and Risk Advisors to ensure claims are efficiently documented, tracked, and communicated, helping clients receive timely resolutions. Accurately process claim submissions, track claim progress, maintain records, and communicate with clients and internal teams.