As an Onboarding Customer Success Manager, you will be the strategic force behind every customer's successful launch by orchestrating a seamless onboarding journey as the vital link between customers and internal teams. This role proactively eliminates risks and ensures a successful Go-live by driving meaningful change management.
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As a Customer Success Manager at Toku, you will own a portfolio of clients and guide them through their entire customer lifecycle, from onboarding and implementation to ongoing HR, payroll, and benefits operations. This role combines client management with operational expertise, which requires you to solve compliance challenges while driving process improvements in a fast-scaling startup environment. You will be the primary point of contact for your clients.
$38,000–$40,000
USD/year
Mexico
Unlimited PTO
Looking for a Revenue Enablement professional to accelerate revenue growth and customer retention. The role ensures customer-facing team members have the knowledge, tools, and skills to communicate Owner's value. This involves designing curriculum and learning experiences, collaborating with the Enablement team, Revenue Leadership, and Customer Success & Support Leadership to maintain high-impact content.