Remote Customer service Jobs · Philippines

As a Customer Success Specialist I, you will be the first point of contact for our solar customers, handling inbound calls, emails, and chats, providing clear answers, basic troubleshooting, and timely updates; deliver excellent service, and ensure that every interaction leaves a positive impression. This role is ideal for someone who enjoys helping people, follows processes closely, and can effectively communicate technical information in simple terms.

As a Customer Support Specialist, you are a pivotal member of our support team, responsible for resolving a wide range of customer issues. You will leverage your deep product knowledge and problem-solving skills to provide effective solutions, ensuring a high-quality customer experience. This role involves direct customer interaction and collaboration with other teams.