Remote Customer service Jobs · B2B

Job listings

2w PTO 12w maternity 6w paternity

  • Build meaningful relationships with SMB Pool Service Pros to ensure satisfaction and maximize their platform use.
  • Guide customers through adoption and help them unlock the full potential of Skimmer, you will enhance product stickiness, promote long-term retention, and facilitate loyalty.
  • Own a book of business and be accountable for adoption, retention, expansion, and the overall health of your customers.

Skimmer is modernizing the pool and spa service and repair industry with its software. They are a private equity-backed company with over 7,000 customers and are looking for big thinkers with small egos to join their team.

  • Empower institutional clients to integrate and maximize the value of Anchorage Digital's platform.
  • Foster deep partnerships and transform technical challenges into streamlined solutions.
  • Guide clients through onboarding, solution design, technical support, and proactive enablement.

Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. The company has over 600 employees and is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion.

$118,000–$135,000/yr
US Unlimited PTO

  • Build strong relationships with enterprise customers to understand their legal operations goals.
  • Serve as the primary point of contact for strategic accounts, ensuring a proactive customer experience.
  • Translate legal ops pain points into actionable technical solutions.

Onit redefines the future of legal operations through AI, offering a platform that streamlines enterprise legal management, matter management, spend management, and contract lifecycle processes. They are a team of innovators using AI to help legal departments become faster and more strategic.

$75,000–$95,000/yr
3w PTO

  • Perform onboarding of solutions with customers.
  • Assist the Sales Account Executive team in ROI projects.
  • Proactively identify customers not maximizing product use and create action plans.

Tractian's Customer team drives lifetime value growth. They focus on solving customer needs and building strong relationships, recognizing wins daily and celebrating accomplishments to keep the team motivated and productive.

  • Seamlessly transition customers from their onboarding journey, focusing on long-term adoption and success, and growing the installed base revenue number.
  • Build and maintain Strategic Account Plans in collaboration with your customers, including retention and growth strategies.
  • Maintain visibility into customer issues and requests in partnership with our Customer Care team, ensuring customers are updated regularly.

Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.