Research and document root causes of replacement orders.
Proofread and edit design files to fulfill customer orders.
Work directly with customers via email to design and replace original orders.
Minted is a design marketplace that sources creative content from independent artists and sells it as art, home decor, and stationery. We have over 350 full-time employees and a fun, friendly, diverse team culture, with additional seasonal workers during the holidays.
Respond to guest inquiries regarding room reservations, availability, and special offers.
Assist in resolving guest challenges and ensure effective follow-through.
Upsell resort services and ensure accurate billing and financial transactions.
The Dunlin, Auberge Collection, is a coastal escape in South Carolina's Sea Islands offering a boutique luxury resort experience. It is part of the Auberge Collection, a portfolio of 30 extraordinary hotels, resorts, residences, and private clubs, fostering a culture of crafted luxury and gracious service.
Serve as the primary claims resource for commercial clients, managing investigations, documentation, and communication throughout the claims process.
Monitor open claims, review reserves and settlement strategies, and support workers' compensation programs.
Collaborate with producers, account executives, risk advisors, and carriers to identify cost reduction and risk management opportunities.
Leavitt Risk Advisory is a commercial and personal lines insurance brokerage that manages risk for individuals and businesses. As part of the Leavitt Group, one of the nation's largest privately held insurance brokerages, they combine local agency culture with national resources and support.
Manage travel requests and coordinate with partners to ensure smooth, personalized experiences for international clients.
Handle unexpected situations efficiently in a fast-paced environment, prioritizing customer satisfaction.
Utilize CRM tools and digital platforms to manage multiple requests and maintain high service standards.
This company operates in the travel industry, providing customer support and travel experiences for international clientele. It is a dynamic, multicultural start-up with a focus on remote work and a collaborative atmosphere.
Deliver exceptional customer service across multiple communication channels.
Participate in comprehensive training to excel in a fast-paced environment.
Work flexible rota-based shifts between 7am and 10pm, including weekends.
The ESP Group delivers bespoke customer experiences across various communication channels. They are a dynamic, fast-growing team with a focus on work-life balance and flexible working patterns.
Oversee, develop, and advance client experience and employee engagement initiatives through research, reporting, and presentations.
Compile data on trends and emerging issues impacting clients and their industries related to CX and EX.
Collaborate with brokers, policyholders, and internal teams to align client experience goals with employee engagement.
Berkley Alliance Managers offers innovative coverage and risk management solutions for brokers and policyholders. They focus on tailoring coverage for design, construction, accounting, and miscellaneous professional service industries, with a commitment to exceptional claims handling and comprehensive risk management.
Acts as the first point of contact for customer requests related to commercial audits and workers' compensation policies.
Establishes and maintains professional relationships with external and internal customers.
Completes research, coordinates with departments, and documents transactions accurately.
Liberty Mutual provides insurance and related services, including premium audit and workers' compensation support. The company is a large, global insurer with a culture that values inclusion, support, and professional development.
Lead onsite go-lives and ensure smooth, successful launches of Numa's AI platform.
Train dealership staff across roles with hands-on, engaging sessions and build trusted relationships.
Travel ~3 weeks per month across the U.S. and Canada, bridging field insights to internal teams.
Numa is building the platform to power AI-native dealerships, using AI agents to automate customer interactions and streamline operations. We have raised $50 million from leading investors and are named the #1 fastest-growing AI automotive company, with a culture focused on growth and innovation.
Lead seamless implementations and coordinate cross-functional go-lives.
Drive high-impact onboarding through launch strategies and engagement campaigns.
Own ongoing employer relationships as the strategic account owner.
We are building the leading virtual care clinic for women navigating perimenopause, menopause, and other midlife health challenges. We onboard 1,000 new patients daily, conduct 30,000 virtual visits per week, and are backed by top-tier investors including Google Ventures, Semper Virens, and Emerson Collective.
Serve as the first point of contact for patients, managing incoming calls with professionalism and compassion.
Conduct phone-based assessments to gather medical history and symptoms, evaluating urgency and guiding patients to appropriate care.
Relay information between patients and healthcare teams to ensure coordinated, seamless care across the network.
Curana Health is a national leader in value-based care for senior living communities, providing solutions to enhance health outcomes and streamline operations. Founded in 2021, the company has grown to serve over 200,000 seniors in 1,500+ communities across 32 states with a team of over 1,000 clinicians.