Support retailer and CPG funded shopper marketing initiatives with Vestcom accounts using proprietary shelfAdz media solution.
Manage client relationships as primary point of contact, ensuring business objectives and schedules are met.
Build relationships across client and Vestcom functional areas and manage multiple projects to completion.
Avery Dennison Corporation is a global materials science and digital identification solutions company providing branding and information solutions. With approximately 35,000 employees in over 50 countries and 2025 sales of $8.9 billion, the company emphasizes innovation, sustainability, and customer experience.
Handle delinquent account collection calls, emails, and text messages assigned by management.
Service inbound customer calls related to collections and redemptions and maintain clear notes.
Prepare accounts for repossession and legal actions while enforcing compliance with policies.
Lendbuzz develops innovative technologies that provide underserved and overlooked borrowers with better access to credit. They value diversity, compassion, simplicity, honesty, and transparency, and are building a culture around these beliefs.
Manage and oversee a team of Client Success Managers to ensure successful customer outreach and business reviews.
Collaborate with internal departments to achieve customer success and maintain productive software use.
Mentor staff, delegate responsibilities, and ensure accountability in meeting score card metrics.
Nextech is a leader in specialty healthcare technology solutions. The company invests in its employees with competitive pay, bonuses, and comprehensive benefits, fostering a culture of diversity and inclusion.
Manage a portfolio of customers to drive adoption, retention, and expansion through 1:1 and scalable programs.
Collaborate with Sales, Marketing, and Support to ensure consistent customer experiences and identify growth opportunities.
Use CRM and customer success platforms to analyze data, execute digital engagement, and improve processes.
Siteimprove is a SaaS platform that helps organizations manage their digital presence. The company operates globally with a focus on customer success and growth.
Handle inbound and outbound communications with healthcare providers and members via phone, email, chat, and portals.
Provide accurate and empathetic support by researching and resolving inquiries, reviewing claims, and verifying coverage.
Document all interactions in CRM systems and collaborate with internal teams to ensure efficient issue resolution.
Our partner is a healthcare services company focused on improving provider and member experiences. They offer a supportive culture with professional training and development opportunities for their remote team.
Provide on-demand technical consultancy and solution guidance through Zoom and written channels to help customers solve issues and implement GitLab solutions.
Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion.
Partner with Account Executives and Renewals Managers to align technical recommendations to customer goals and account plans.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by AI and continuous knowledge exchange.
Support active client accounts and internal projects alongside Executive Producers, Senior Directors, and the Head of Production.
Own internal projects including new business pitches, awards submissions, and case study development.
Keep the team organized, assets gathered, and deadlines met while tracking timelines and maintaining documentation.
Code and Theory is a digital-first creative agency that sits at the center of creativity and technology, building brands through big ideas and bold storytelling. The company has a global network of nearly 2,000 people, with 50% engineers and 50% creative talent, and a remote-first approach across North America, South America, Europe, and Asia.
Drive retention and growth by acting as a trusted point of contact throughout the customer lifecycle, from contract signature through renewal.
Focus on risk mitigation through early intervention, developing Save Plans to protect ARR and reduce churn.
Deliver business reviews, act as an internal advocate for customer feedback, and mentor team members.
Hyland is the pioneer of the Content Innovation Cloud™, delivering enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands worldwide, including many Fortune 100 companies, Hyland has nearly 4,000 employees and fosters an employee-centric culture with a focus on inclusion, wellbeing, and community impact.
Responds to incoming inquiries via phone, email, and web portal, providing accurate and timely customer service.
Works as part of a team to support service delivery and maintain strong customer relationships.
Adheres to regulations and procedures to ensure privacy and safety of employee and patient information.
Sutter Health is a healthcare organization providing medical services and support to patients and communities. They are a large employer with a focus on collaborative culture and employee empowerment.