Our mission is to empower everyone to live a long, full, and optimal life by redefining the future of heart health. As a Patient Experience Coordinator, you will provide exceptional support to patients and providers, ensuring sessions are completed without any issues. You will schedule sessions, communicate with the care team, troubleshoot technical issues, and collect patient feedback.
We're seeking a Remote Contact Centre Advisor to join our team in Hull, delivering excellent customer service in the media industry by handling calls, emails, and live chats to assist customers with subscriptions and advertising.
Assist with client communications, itinerary updates, and travel issue resolution. Respond to client inquiries about existing or upcoming trips. Resolve travel issues (delays, cancellations, schedule changes) in real time. Communicate with airlines, hotels, and tour providers to make changes. Confirm itinerary details, send reminders, and provide travel tips. Document interactions and maintain client records in our CRM system.
Assist clients with booking and managing hotel reservations, providing excellent customer service, information on hotel options, and ensuring a smooth reservation process. You will be assisting clients in selecting and booking hotels, sharing accurate details on amenities, pricing, and availability, managing and updating reservation details, and communicating promptly and professionally via phone, email, or messaging.
We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns.
The Quality Assurance (QA) Analyst will develop, implement, and oversee a complete Quality Assurance program that safeguards the quality of our services. They will foster a culture in which all employees become actively engaged in delivering exceptional service to our clients, and participate in formulating organizational policies and operating procedures for Case Management teams.
In this role, you will support clients before, during, and after their travel planning process by providing timely communication, resolving issues, and ensuring a smooth and stress-free experience. The ideal candidate has a passion for helping others, strong communication skills, and a commitment to delivering exceptional service in the travel space.
Assist clients with researching, planning, and booking travel experiences while providing excellent customer service throughout the process. This role involves supporting clients in booking hotels, resorts, cruises, flights, and vacation packages. Provide personalized travel recommendations based on client preferences and budget.
Seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free.
Destination Knot is looking for friendly, detail-oriented individuals to join their team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.