In this role, you will be responsible for providing excellent customer service by resolving customer inquiries and troubleshooting product issues, ensuring customer satisfaction through effective communication and collaboration with cross-functional teams, and helping maintain a positive customer experience by ensuring prompt responses and high-quality resolutions.
Coordinate the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. Ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment. Reach out to body shops to confirm vehicle pick-up details and talk to vehicle owners to get necessary releases. Keep accurate notes and meet daily performance goals.
We are seeking a motivated, detail-oriented, and service-driven Virtual Vacation Planner to join our growing team in this fully remote role. You will work closely with clients to plan and coordinate travel experiences from start to finish, research destinations, book accommodations and activities, and provide ongoing support to ensure a smooth and memorable trip.
As a Trezor Expert, you'll guide customers to self-custody solutions by conducting 1-on-1 video sessions as well as handling support tickets, aiming to make customers feel confident and supported in their journey. You will be providing tailored onboarding sessions to customers through live video interactions, educating and guiding customers on secure wallets, and handling customer support tickets.
Support the onboarding process, primarily focused on managing and owning the rebate application process for our clients with various utility partners. Work hand in hand with your assigned Onboarding Manager, learning and growing into the overall Runwise onboarding process. As a Customer Onboarding Coordinator, your role will encompass the removal of barriers, addressing inquiries, and ensuring a frictionless path through the rebate application process.
Reporting directly to the Customer Experience Team Lead, you will be the face to our users and partners and turn them into ambassadors by providing efficient and friendly customer care. You’ll inspire and empower them to take action against food waste and to become part of the movement. Provide outstanding customer service by answering inquiries through email, chat and phone. You will answer all questions through mail, chat and some of our SSMM tools (Facebook, App Store, Play Store and Trustpilot). You will be the main point of contact for our partners and customers.
As a Customer Support Associate, provide world-class customer experience for a global FinTech. Handle online requests from both Internal and External Customers in relation to both pre and post-payment queries, in accordance with agreed SLAs and quality standards. Requires excellent communication, time management, and attention to detail.
Join our growing team at Building Swell, where you'll have autonomy to drive the company to new heights. As a Customer Success Intern, you’ll be responsible for ongoing customer support and driving customer success for Building Swell products and features. You will serve as the go-to authority for customers, guiding them through their journey with Building Swell products, developing and maintaining customer relationships, collaborating with engineering, design, and marketing, and using data to drive customer success.
The Student Advisor, functioning as a Customer Service Representative, is a remote, contract role that requires fluency in English. This position involves providing course consultations to potential customers, proactive outreach to user leads, and offering excellent customer service to our existing clientele. The Student Advisor will be an essential part of our team, helping us continue to provide high-quality educational services and support to our community of learners.
We are looking for goal-oriented individuals with leadership potential to join our rapidly growing company. We are looking for goal-oriented individuals with leadership potential to join our rapidly growing company. The ideal candidate is bilingual and looking for an opportunity to grow their career at their own pace.