Remote Customer service Jobs · Digital Marketing

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  • Work with client account teams to understand client projects and requirements.
  • Take the lead on special projects involving data interpretation and analysis.
  • Prepare, evaluate, and deliver results to clients via phone and email.

Experian is a global data and technology company that powers opportunities for people and businesses worldwide. With 25,200 employees across 32 countries, Experian has a people-first, inclusive, and purpose-driven culture that has earned multiple awards.

  • Develop and execute strategic account plans and quarterly business reviews to drive customer value and ROI.
  • Forecast renewals, identify risks, and maintain strong customer retention and growth rates in partnership with Account Executives.
  • Partner with global enterprise customers to ensure 6Sense adoption, generate positive ROI, and expand lifetime value.

6sense is a predictive intelligence platform that helps B2B marketing and sales teams accelerate growth through data-driven insights. The company fosters a people-first culture with values of teamwork, curiosity, and ownership, employing a diverse and collaborative workforce.

$40–$40/hr

  • Drive adoption and engagement through scalable tools, online communities, and AI-driven solutions.
  • Manage small district accounts to ensure student growth and high renewal rates.
  • Collaborate with cross-functional teams and use CRM systems to enhance customer success.

This company provides an AI-driven literacy platform for K-12 schools, focusing on student reading growth and educator support. It is a mid-sized education technology organization with a startup culture that values innovation, equity, and collaboration.

UK Unlimited PTO 26w maternity 9w paternity

  • Act as the go-to partner for a portfolio of French and UK clients, driving platform adoption through onboarding, best practices, and bespoke solutions.
  • Own retention and engagement through regular check-ins, actionable insights, and timely follow-through, identifying opportunities for renewals and expansion.
  • Collaborate with Account Managers to co-own client success plans, delivering strategic insights and feeding client voice back into product and leadership.

Adthena is an award-winning search intelligence platform powered by patented AI technology, helping brands dominate competitive landscapes with insights into paid search. Trusted by global brands like Citibank and L'Oréal, the company has a strong culture with a 93% approval rating and an eNPS of 27.