Manage order release, billing setup, and documentation follow-up to support accurate and timely revenue realization.
Review pending orders, resolve issues with cross-functional teams, and prioritize worklists to minimize billing delays.
Provide responsive customer service and identify process improvements to enhance operational quality and efficiency.
The company provides healthcare operational support, focusing on order management and billing to ensure timely revenue realization. It fosters a remote-first culture with an emphasis on collaboration, diversity, and employee wellbeing.
Perform preventative maintenance, routine repair, and calibration of water analysis instrumentation at customer sites.
Provide positive customer experience and serve as on-site contact for technical and service-related issues.
Travel daily to customer sites within a 2-hour radius, with overnight stays required.
Hach ensures water quality for people around the world through reliable, easy-to-use solutions. Part of Veralto, a $5B global leader with 17,000 associates, the company fosters a supportive team environment and offers meaningful work with growth opportunities.
Provide advanced functional and technical support for customers using Versapay's ERP integrations, including NetSuite, Sage Intacct, and Microsoft Dynamics.
Troubleshoot complex integration, payment processing, and accounting issues while collaborating with Product, Engineering, and Customer Success teams.
Leverage strong accounting knowledge and ERP experience to deliver exceptional customer experiences and drive product improvements.
Versapay automates accounts receivable to improve cash flow for businesses. With over 10,000 customers and 5M+ companies on its platform, the company processes over 110M transactions and $257B annually.
As a Customer Service Specialist, you manage the end-to-end commercial lifecycle to ensure groundbreaking technologies reach customers and distributors worldwide with precision and speed.
You process inbound orders in ERP and CRM systems, validate accuracy against pricing and terms, and manage modifications, cancellations, and backlogs.
You coordinate with sales, finance, and operations to resolve pricing discrepancies, credit holds, and product availability issues while maintaining customer data and supporting onboarding.
10x Genomics accelerates the understanding of biology by enabling scientists to advance research in areas like cancer, immunology, and neuroscience. The company fosters an inclusive and dynamic environment where teams are empowered to follow their passions and perform at their best.
Manage sales orders, customer accounts, and pricing records in the ERP system.
Support logistics with shipment documentation, tracking, and vendor coordination.
Maintain data integrity and assist with process documentation and improvement.
The company is a U.S.-based group that builds and supports customer-focused businesses in the chemical and specialty materials industry. They prioritize operational excellence, process accuracy, and clear communication, with remote teams handling systems and workflows.