Remote Customer service Jobs · Financial Services

Job listings

UK 5w PTO

  • Lead delivery of high-quality depositary oversight services across a diverse portfolio of investment fund clients.
  • Manage client relationships, lead a high-performing team, and ensure regulatory compliance including asset verification, cash monitoring, and oversight.
  • Drive operational excellence, strengthen governance, and support the growth of the Depositary function.

We are a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration exceeding US$857 billion.

  • Provide remote assistance via video conferencing and phone to members and non-members.
  • Analyze, establish and update personal and business member relationships while recommending appropriate products and services.
  • Meet or exceed all sales and performance goals through key performance indicators and core values.

Randolph-Brooks Federal Credit Union (RBFCU) is the largest credit union in Texas with more than 1 million members and total assets exceeding $15 billion. Recognized for financial stability and frequently acknowledged as one of the best workplaces in Texas, RBFCU offers a culture of growth and service.

  • Deliver exceptional borrower support across phone and other channels with clarity, empathy, and accuracy.
  • Navigate consumer lending with care, following policies and identifying risks to protect consumer trust.
  • Own customer outcomes from first contact through resolution and turn insights into product and process improvements.

Wisetack builds transparent consumer lending products for service-based businesses like HVAC, veterinary, and auto repair. Backed by top VCs and with $84M in funding, they have earned a strong culture reputation and numerous growth awards.

  • Act as the principal person in charge of the Ombudsman channel in Brazil, ensuring compliance with Central Bank regulations and managing all incoming demands.
  • Prepare semiannual reports and manage the Reclame Aqui channel to maintain a company score above 8.0.
  • Serve as subject matter expert for client inquiries, focusing on trade-related issues and local Brazilian payment systems like Pix.

Bybit is a leading cryptocurrency exchange and digital financial platform serving over 80 million users globally. The company fosters a high-performance environment with a global team of ambitious builders and innovators.