Help clients plan and book customized vacations and group travel. This role involves researching destinations, creating itineraries, and handling all travel logistics from start to finish. Consult with clients to understand their travel preferences, budget, and needs. Recommend and book flights, accommodations, transportation, and activities.
Remote Customer service Jobs · Hospitality
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Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office. You will help clients choose and book hotel accommodations, provide details on amenities, pricing, and availability, and manage reservation changes and maintain accurate records while communicating professionally via phone, email, and messaging.
Assist clients with hotel and resort bookings through approved online platforms and provide lodging recommendations based on destination, travel dates, and budget. In this remote role, you’ll ensure accuracy, quality service, and a seamless travel experience by handling changes, cancellations, and special client requests with professionalism. Maintain up-to-date client records and communication logs.
As the heart of The Flex guest journey, you will ensure every guest feels supported, welcomed, and cared for from booking to checkout. You’ll combine empathy, operational precision, and smart problem-solving to deliver an elevated service experience that blends human connection with technology-driven efficiency. This dynamic role is ideal for someone who loves helping others and thrives under pressure.
We are looking for a Luxury Travel Consultant specializing in destination weddings and honeymoon travel. This role involves designing romantic travel experiences, booking premium accommodations, and ensuring seamless travel logistics. Responsibilities include customizing luxury travel experiences and providing exceptional customer service.
Destination Knot is seeking enthusiastic, detail-oriented individuals to join our team as Cruise Reservations Specialists. In this fully remote role, you will help clients explore cruise options, answer questions, and secure reservations tailored to their travel preferences. This role is perfect for individuals who love travel, enjoy working with people, and want the flexibility to work from home.
Assist clients with researching, planning, and booking travel experiences while providing excellent customer service throughout the process. You will support clients in booking hotels, resorts, cruises, flights, and vacation packages and provide personalized travel recommendations based on client preferences and budget. Respond promptly and professionally to inquiries.
Assist travelers with reservations, provide prompt communication, and help ensure seamless guest experiences. Research hotel options and secure reservations. Support clients with availability, rates, and questions. Ensure accuracy and attention to detail in all bookings. Maintain professionalism and timely responses.
As a Customer Support Coach, you will be the voice of, and advocate for our customers, providing exceptional support. By resolving questions and troubleshooting issues across multiple channels, you’ll ensure a seamless experience for our hotel partners, strengthening client relationships and promoting software adoption.
As an Onboarding Coach, you'll step into clients’ shoes to demonstrate how our system makes their lives easier. You’ll train clients on the system, tailoring it to fit their needs as a hospitality business. Asking the right questions, you’ll ensure that, by the end of the onboarding process, they have a complete understanding of and confidence in using the system.