Remote Customer service Jobs · Organization

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  • Coordinate and confirm travel reservations for clients including flights, hotels, and cruises.
  • Review booking details such as dates, traveler information, and payment schedules with accuracy.
  • Communicate professionally with clients regarding itinerary updates and travel requirements.

We assist clients with booking and confirming travel arrangements including flights, hotels, and cruises. We provide comprehensive training and support in a flexible remote environment with a collaborative team culture.

$70,000–$95,000/yr

  • Receive trial setup requests from CSMs and translate them into accurate system configurations in Mural Link.
  • Perform detailed manual data entry across trial, country, site, and payment configurations with high precision.
  • Use AI-assisted tools to streamline setup while verifying accuracy of final configurations.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. They are a mission-driven company focused on eliminating barriers for participants and caregivers.

$18–$28/hr
US Canada Unlimited PTO

  • Be the point of contact for customer inquiries through email, LiveChat, and phone.
  • Troubleshoot and resolve first-line issues, providing accurate and supportive responses.
  • Coordinate escalated issues with relevant departments and document all communications in HubSpot.

Roo operates the industry-leading veterinary staffing platform, connecting veterinary professionals with animal hospitals for relief work and hiring opportunities. The company empowers a network of over 20,000 veterinary professionals and serves more than 9,000 animal hospitals, with a remote-first culture and core values like Bias to Urgency and Drive Measurable Impact.

  • Manage inbound customer requests for custom jewelry and serve as the primary point of contact for assigned accounts.
  • Guide clients through pricing, materials, and design trade-offs while coordinating with production teams.
  • Track order progress from design to delivery, ensuring smooth workflow and timeline management.

Frontier helps companies grow full-time, cross-functional teams abroad. They are a fully remote, 380-person company with a fast-growing culture.

$45,000–$70,000/yr

  • Assist with booking and coordinating travel arrangements based on client preferences.
  • Communicate clearly with clients regarding options, confirmations, and updates.
  • Maintain organized records of bookings and client interactions.

Aisles & Abroad is a travel services company focused on coordinating travel arrangements and managing reservation requests for clients. They offer a flexible remote work environment with ongoing training and support for their team.

$6–$9/hr

  • Manage a dedicated book of cases from intake through final resolution, supporting families via phone, text, and email with empathy and professionalism.
  • Coordinate key case milestones including transportation, documentation, cremation scheduling, and ashes return, ensuring clear communication throughout.
  • Collaborate with teammates to support the broader case load, maintain continuity of care, and assist with escalations and urgent needs.

Meadow is reimagining end-of-life care, a $23B industry untouched by modern software or service thinking. In under a year, they became the largest cremation provider in Los Angeles with 80+ NPS and hundreds of families served monthly, now scaling across the U.S. with a global team.

  • Assist clients with hotel research, bookings, and providing accurate pricing and availability information.
  • Respond to client inquiries via phone, email, and chat while maintaining organized records.
  • Participate in virtual training and team meetings to deliver excellent customer service.

We are a growing travel support team assisting clients with hotel reservations and travel information. We offer a remote work environment with flexible scheduling and ongoing training.

  • Coordinate client booking requests, schedules, and reservation details.
  • Communicate with clients to gather preferences and provide timely updates.
  • Maintain organized records and ensure a seamless experience from request to confirmation.

Aisles & Abroad provides booking coordination services to clients. The company offers a supportive and collaborative remote work environment with opportunities for growth.

$40,000–$70,000/yr

  • Respond to client inquiries and coordinate travel details with accuracy and efficiency.
  • Maintain organized records and provide clear updates to ensure a smooth experience.
  • Work independently in a fully remote environment while delivering excellent service.

Aisles & Abroad is a travel services company that coordinates client travel arrangements. The company fosters a supportive and collaborative remote team environment with opportunities for growth.

$58,000–$74,000/yr

  • Keep engagements on track by building schedules, tracking milestones, and flagging risks.
  • Support billing and finance by preparing time-and-expense entries and assisting with invoicing.
  • Coordinate across delivery teams, consultants, and clients on schedules and logistics.

Caravel | BPM Technology Solutions is an award-winning NetSuite and Salesforce partner and part of BPM LLP, a Top-40 accounting and advisory firm. They are a fully remote team with delivery centers across the US, Canada, India, and the Philippines.