Serve as the first point of contact for customers seeking technical assistance
Provide timely issue resolution and accurate information to meet contractual SLAs
Participate in maintaining and improving helpdesk standard operating procedures
Quality Coding Software Solutions provides healthcare SaaS solutions. They help healthcare insurers and providers improve healthcare outcomes for vulnerable populations, impacting over two hundred fifty thousand health plan members. The company values innovation, a member-centric approach, and trust.
Assist in executing client support-related activities.
Deliver reporting to our clients and/or client-focused data support.
Create high levels of client satisfaction by delivering accurate and insightful responses.
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach, and has operations in 100+ markets.
Lead day-to-day client communications, ensuring all interactions advance client objectives.
Provide strategic oversight of Pharma client programs, ensuring alignment with contractual commitments and service level agreements.
Prepare and lead client calls with comprehensive agendas developed in collaboration with stakeholders.
DrFirst empowers providers and patients to achieve better health through intelligent medication management. They improve healthcare workflows and help patients start and stay on therapy with end-to-end solutions. They have over 420,000 prescribers, 71,000 pharmacies, 270 EHRs and health information systems, and over 2,000 hospitals in the U.S.
Provide operational and financial leadership across NCR’s $120M+ portfolio.
Serve as a key operational partner to the National Corporate Relations team.
Manage account finances for assigned corporate accounts, ensuring accurate tracking.
The American Heart Association is dedicated to fighting cardiovascular diseases and stroke. With over 2,400 employees, they focus on research, advocacy, and education to promote healthier lives.
Monitor and manage inbound tickets within the Zendesk system.
Provide timely responses and resolve issues efficiently.
Troubleshoot functional and technical issues.
PPM Works is a full service Microsoft Work Management and Project and Portfolio Management consultancy, focused on OnePlan, Microsoft 365 and Project Platforms. PPM Works believes in giving back to our families, our community, our teammates, and our environment.
Urrly uses AI to review every application against the same clear requirements for the role. They strive to create a more objective, consistent, and equal opportunity hiring process for all applicants.
Lead assigned workstreams within large-scale enterprise implementations.
Provide workflow consulting for physician, clinical, and operational teams.
Configure advanced workflows within complex multi-facility systems.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Support Complex Large Accounts as a Secondary CM, partnering with Account Executives.
Serve as the primary day-to-day contact for a portfolio of smaller large-group clients.
Execute Core Benefits Analyst Responsibilities, handling the tactical and analytical foundation of client servicing.
Nava is on a mission to fix healthcare. They fuse deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience. Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country.
Serve a selected group of customers as part of a cross-functional account team
Guide the full-lifecycle customer journey with QAD solutions, from initial deal onward
Build trusted advisor relationships with executive sponsors and key stakeholders
QAD is building a world-class SaaS company. They are looking for talented individuals who want to join them on their mission to help solve relevant real-world problems in manufacturing and the supply chain. We are a virtual first company and your primary work experience will be virtual / working from your home.