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UK 4w PTO

As a Customer Success Manager at Karbon, you'll take ownership of your own clients and become an expert in the best practices of practice management, providing consultative advice to drive change. You will function as a crucial link between our customers and your fellow Karbonites, identifying churn risks and maximizing revenue with healthy accounts and managing customer renewals.

As a Pooled Customer Success Manager at Everway, you will primarily engage in programming, focusing on scalable, high-impact activities designed to support a broad portfolio of educational customers. In this role, you’ll deliver value to customers through cohorted webinars, timely interventions based on usage data, and resources that empower them to achieve success independently. You will manage a few high-touch customer relationships, centering on delivering just-in-time support and fostering success at scale.

As a Customer Success Analyst at H1, you’ll onboard, train, and manage a broad portfolio of low-ARR accounts across our Medical and Clinical product lines, supporting the Customer Success team through user training, usage metrics and trend analysis, and the creation of standard client materials. You will serve as a trusted partner to clients—proactively identifying opportunities to deliver value and ensuring successful adoption of H1 solutions.