Develop and execute personalized onboarding and training plans.
Establish critical success metrics for clients' influencer programs.
Continuously track and address product adoption and client goals.
They connect candidates with companies using an AI-powered matching process. They ensure fair and objective application reviews, identifying top candidates for the hiring company, and operate with data privacy and AI transparency.
Build and maintain strong customer relationships, acting as the main point of contact.
Manage a large portfolio of SMB accounts, maximizing the impact and value of Karbon for users and their businesses.
Proactively prevent churn and manage renewals.
Karbon is the global leader in practice management software for growth-minded accounting firms. They provide a collaborative cloud platform that streamlines work and communication. They are well-funded, ranked #1 on G2, and have a fantastic team culture built on their values.
Own and manage customer relationships to showcase the value of Greenhouse.
Serve as a trusted advisor, advocating internally for customer needs.
Team up with Implementation Strategists to ensure successful launch of new customers.
Greenhouse's mission is to make every company great at hiring. They are a remote-first company with shared office spaces and optional co-working spaces, offering a performance review program, bonus structure, and employee resource groups.