You will be the voice of Front, responsible for all types of customer inquiries, and for keeping our customers happy, by providing timely and effective assistance to customers with a focus on issue resolution and customer satisfaction. You'll also debug and test product features and report them to product and engineering.

As a Support Agent for the EMEA region, you will answer by email to all queries from our German customers. You will have the opportunity to answer queries in English as well as in French. You will work in full autonomy and contribute to the improvement of support brought to our customers.

The Care Coordinator provides customer support through various channels. You'll handle inquiries, resolve issues efficiently, and ensure a positive experience in every interaction, contributing to delivering high-quality digital physical therapy services. The candidate should drive member engagement, collaborate with Physical Therapists, and leverage technology to answer member questions.