Guide clients in booking custom vacation packages.
Recommend top-rated hotels, activities, and travel enhancements.
Use supplier portals to secure bookings and manage payments.
Destination Knot helps clients plan incredible getaways. They match clients with dream destinations, book accommodations, and deliver white-glove service.
Provide exceptional customer service by promptly addressing and resolving customer inquiries and concerns.
Maintain a positive and professional demeanor while interacting with customers via phone, email, and chat.
Ensure customer satisfaction by following up on issues and providing timely updates.
They focus on assisting customers in saving time and money when purchasing commercial kitchen equipment and supplies by offering a customer-centric shopping experience. They are seeking a Customer Service Representative to collaborate effectively with their sales team and e-commerce store.
Book qualified appointments directly into client calendars.
Digital Ox is a growth digital marketing and call center firm for Dentists, Chiropractors, and Medical Doctors across the United States. The team of 40+ skilled professionals delivers a done-for-you marketing solution designed to book high-quality appointments directly into clients' calendars.
Manage booking logistics through online platforms.
Maintain accurate records of client information.
Destination Knot is a travel planning company that specializes in designing unforgettable, customized experiences. They deliver expert service and personalized attention to make every journey stress-free.
Recommend and book hotel accommodations based on client preferences and travel needs
Communicate with clients to ensure satisfaction throughout the booking process
Manage changes, special requests, and confirmations
Destination Knot is a travel company dedicated to helping clients plan seamless hotel stays and personalized travel experiences. They offer flexibility, integrity, and a passion for travel.
Deliver outstanding customer experiences across multiple channels including phone, text, and email
Serve as the go-to insurance expert, guiding customers through the full policy lifecycle—from initial sales through coverage adjustments, policy updates, billing questions, verification and beyond
Identify opportunities to enhance processes and contribute to operational efficiency
Sure, founded in 2015, is the insurance technology leader unlocking the potential of digital insurance. As a Software as a Service (SaaS) provider, they serve as the essential technology backbone for the digital insurance ecosystem and work with insurance carriers to enable their offline-to-online transitions. They have been named among Deloitte Technology Fast 500, Inc. 5000, Forbes Fintech 50, and CNBC World's Top Insurtech Companies and have a remote-first culture.
Provide timely support via email, phone, screen shares, and support tickets.
Educate customers through troubleshooting and solution best practices.
Work closely with teams to improve documentation and resources.
Mitratech builds products that simplify operations in the Legal, Risk, Compliance, and HR functions. They are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture.