Remote Information technology Jobs · Australia

Job listings

  • Resolve technical issues across infrastructure, deployments, databases, caching, and web performance.
  • Manage support tickets via Zendesk, with occasional live chat or voice support where needed.
  • Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours.

Upsun is a cloud application platform designed for hybrid teams, where AI agents and humans collaborate to solve complex problems, allowing developers, DevOps engineers, and platform teams to build, ship, and scale confidently. They are a remote, global workforce committed to open source and an open, welcoming environment.

  • Field complex/escalated issues for high value or critical clients.
  • Troubleshoot audio/video hardware and audio/video signals.
  • Work directly with clients on the phone to troubleshoot hardware and cabling at client’s location.

Granicus builds, implements, and maintains technology transforming the Govtech industry by bringing governments and constituents together. They serve 5,500 federal, state, and local government agencies and over 300 million citizen subscribers with cloud-based solutions.

  • Triaging inbound support cases
  • Solving customer support cases
  • Documenting best practices

Tanium is an Autonomous IT company driven by AI and real-time endpoint intelligence, empowering IT and security teams to make their organizations unstoppable. Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security.