This person will play a key role in establishing integrations to customers existing products to integrate with the FlockOS platform. Your primary customer base is composed of Law Enforcement agencies. This position is based out of your home office with up to 50% travel required. East Coast candidates preferred.
The Cx Technology Lead is accountable for transforming how SharkNinja delivers service, driving better experiences for consumers, agents, supervisors, and the business. The role owns the Avoid–Deflect–Optimize framework. This leader will set the vision for self-service and automation, while also making detailed, real-time improvements that deliver immediate impact.
The team exists between Support/TAC (Technical Assistance Center) and Engineering. Members of the team may work with new products and software very early in the new product lifecycle, provide training, replicate a complex issue or help improve features for supportability and usability. You will be engaging with Cortex Cloud–The code to cloud to SOC platform that secures apps from code to runtime.
As a Lead Implementation Architect at Karbon, you’ll be the technical lead on data migrations and integrations, shaping how our customers transition into Karbon’s platform. You’ll architect and oversee migrations from document management systems and practice-critical tools, while mentoring a small team to execute on your vision. This is a hybrid role : you’ll set the blueprint for scalable processes, frameworks, and tooling — while also dedicating some capacity for hands-on delivery.
The Technical Support Specialist is responsible for analyzing, installing, configuring, and maintaining network infrastructure while supporting field technicians, guiding setup, documentation, and ensuring devices meet business needs. The role includes configuring multi-site switching, routing, and wireless environments, assisting with the setup of firewalls and VPNs, and troubleshooting network, software, telephone, and security system issues.
The Systems Analyst, Customer Operations builds the internal tools and dashboards that power RADAR’s Deployment Management System and streamline Customer Operations. You will design and deliver low-code solutions, API integrations, and data-driven dashboards that improve internal workflows, enhance stakeholder visibility, and strengthen customer-facing communications.
Azure Engineer plays a key role in the design, development, and management of our Azure infrastructure. This position is responsible for managing, maintaining, and enhancing Azure public cloud environments. The ideal candidate will have hands-on experience in provisioning and troubleshooting Azure infrastructure resources, as well as strong skills in identifying and resolving complex issues efficiently and professionally.
The Escalations Engineer resolves complex customer issues with speed, precision, and empathy and bridges the gap between Support, Engineering, and Product teams. This position owns escalations end-to-end, performing deep technical analysis, and turning insights into reusable tools and documentation that improve future support outcomes.
As a Lead Technical Product Support Engineer, you’ll bridge support, product, and engineering to investigate, resolve, and prevent complex issues across Vidmob’s Creative Intelligence platform. You’ll diagnose problems, implement fixes, perform backend updates, and drive continuous improvements in system stability and data quality. The Lead Technical Product Support Engineer also will oversee Vidmob's efforts to infuse AI throughout the support process, from triaging issues to writing bug fixes to generating documentation.
Manage customer implementations of varying complexity, which includes responsibility for getting our customers live on Brightflag, on time, and in line with their expectations. Oversee multiple implementations simultaneously, managing priorities, risks, and escalations while adhering to project timelines and plans. Serve as a trusted advisor by collaborating closely with customers to understand their business and technical requirements in order to set them up for long term success.