Responsible for developing and executing the strategic roadmap for the organization’s global infrastructure, cloud platforms, and enterprise architecture, this role ensures scalable, secure, cost-efficient, and high-performing IT capabilities that enable business growth and innovation, bringing deep expertise in cloud, digital transformation, cybersecurity, financial governance, and enterprise architecture to align IT with the long-term goals of the organization.
The Principal Platform Architect is an advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams.
The Customer Outcomes Platform Architect is an advisory role, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. This is a highly consultative role; it guides partner and customer resources to achieve their goals.
Part of the Customer Outcomes team, the Customer Outcomes Platform Architect is an advisory role, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions. They will establish and support best practices around instance strategy, technical governance, core data, integrations and the platform's health.