Build a strategic bridge between IT teams and customers to improve service and protect OIG technical resources.
Lead pre-discovery, discovery, ROI assessment, and roadmap development for software lifecycles.
Support UAT, training, demos, and post-deployment feedback to drive satisfaction and future iterations.
Tier One Technologies provides IT services and support to direct U.S. Government clients, specializing in the law enforcement and OIG domain. The team culture emphasizes operational credibility, strategic collaboration, and customer advocacy.
Develop, test, train, maintain, and support clinical systems used in medication management and pharmacy automation.
Serve as a non-supervisory technical and operational leader within Pharmacy Informatics, coordinating complex cross-functional initiatives.
Ensure technology solutions align with clinical, operational, and strategic needs across the pharmacy enterprise.
The Ohio State University is a top-20 public university and one of America's leading academic health centers. It offers a strong sense of community and resources that support professional growth across many fields.
Configure and administer IBM Maximo for facility maintenance operations, including work management, mobile execution, inventory, workflow, escalations, security groups, and reports.
Train field, service desk, and Government users through train-the-trainer sessions and produce configuration documentation for handover.
Support ITIL-aligned incident and problem management, including ticket triage, root-cause analysis, and permanent fixes.
Fire Creek Services Company, an All Native Group company, provides IT solutions and support for critical U.S. Government missions. As part of a tribally owned network of small businesses, it combines small-business agility with the resources and expertise of a larger established organization.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Provide advanced technical and escalation support for enterprise imaging and multifunction printer products.
Deliver formal training, certification programs, and on-site consultation to dealers, distributors, and customers.
Identify technical trends, document issues, and recommend improvements to service performance and customer satisfaction.
The company is a global technology provider specializing in enterprise imaging and networked products, offering technical service and training. It operates with a focus on customer relationships, professional development, and service excellence across a broad regional territory.