Leads and develops a team of up to 10 Corporate Account Operations professionals.
Directly manages account operations for a select portfolio of high-value corporate accounts.
Establishes and monitors team processes, service standards, and performance measures to improve scalability and efficiency.
The American Cancer Society works to end cancer as we know it, for everyone. We are a culture comprised of diverse backgrounds and experience, with employees and 1.3 million volunteers.
Own the day-to-day execution, performance, and management of your assigned Ladder teams, ensuring 5-star member experiences.
Serve as primary liaison to coaches, shaping programming strategy and driving team success through data and feedback.
Live in the product as a member, monitor team performance metrics, and build surveys to deeply understand member needs.
Ladder is the #1 iOS strength conditioning app, delivering custom weekly workout plans with in-workout coaching and a tight-knit fitness community. We've scaled fast with $90M ARR, 100k+ ratings, and a well-capitalized Series B, fostering a high-performing, high-agency culture.
Manage client relationships across auto liability, general liability, and workers' compensation programs.
Lead client meetings and claims reviews, presenting insights on claim performance and trends.
Monitor claims handling quality and TPA performance to ensure adherence to best practices.
Cottingham & Butler Claims Services helps clients through life's toughest moments by delivering claims services. They aim to hire and grow the best professionals in the industry, guided by a culture of 'better every day' and a focus on continuous improvement.
Own the performance and operations of Vetcove's Clinic Purchasing Platform.
Lead and develop two experienced managers overseeing Account Management and Customer Experience teams.
Partner cross-functionally with Product, Engineering, Sales, Marketing, and Operations to drive customer initiatives.
Vetcove modernizes veterinary software with a procurement marketplace, home delivery ecommerce, and practice management system. Backed by Y Combinator and top venture investors, it is a fast-growing, mission-driven company with over 25,000 hospitals across all 50 states using its platform.