Manage and support caregivers remotely, promoting the success of care centers and conducting quality assurance. You will be responsible for the operation of 7-10 back up childcare sites and held accountable for metrics that contribute to site success. This role involves caregiver management, customer success, compliance, and operational oversight.
As Operations Manager, you will Provide Finance compliance and support, manage HR operations, Legal and Compliance and plan and execute company events. The role supports the GTM team and R&D efforts through project planning and creating processes and workflows and support user testing.
As an Operations Specialist - Payments, the person in this role will be responsible for onboarding customers and ensuring the accuracy of documentation required by banking partners to facilitate timely payments. Daily tasks include working with support teams, resolving documentation errors, collaborating with banking partners and payment processors, and monitoring documentation requirements.
As an Operations Risk Lead, you will strengthen the risk management foundation as Affirm scales. This role involves owning the strategy and execution of incident and issue management, building risk frameworks, and collaborating with various teams to prioritize fixes. You will champion the customer, merchant, and agent experience while navigating regulatory and operational complexity.
As the senior-most technical leader at Zero To One Strategic, the VP, Technical Operations oversees all technical operations across SR&ED and grant services, managing a team of technical writers, reviewers, and QA specialists. The position requires project management skills and deep experience in regulatory or technical environments.