Play a critical role in shaping the first impression for agency clients, leading a team of Agency Contract Specialists, driving operational excellence, resolving escalations, and ensuring clients receive white-glove service, partnering cross-functionally to enhance customer satisfaction and internal efficiency.
Lead, motivate, train, and retain a team of part-time Merchandising Representatives and Surge staff to ensure high performance and engagement. Oversee a retail district and act as the general manager, taking full ownership of business operations and performance. Manage all aspects of staffing, including hiring, onboarding, training, scheduling, and performance management.
The Service Director of Premium Experiences will develop and facilitate hands-on training for frontline and managers in premium lounges, focusing on guest experience, adult beverage knowledge, and technical service skills. This role involves travel (approximately 60%), assisting in concept development for RFP responses, and participating in experiential presentations and portfolio business reviews.
Join Montu's fast-growing network of pharmacy partners as a Pharmacy Operations Partner. You'll play a key role in supporting, growing, and optimising pharmacy distribution channels. Build strong relationships with new and existing pharmacy partners, ensuring operational standards are upheld, coordinating onboarding, monitoring service levels, and improving processes. This role requires a detail-oriented individual with strong relationship-building skills.
The Supervisor, Patient Access oversees the Patient Access staff in one or more clinics, ensuring patients, their families, caretakers, and referrals to Hanger Clinic feel welcomed and supported throughout their visit by providing best in class customer service. This role supports clinicians and monitors documentation, patient outcomes, and Net Promoter Scores (NPS), while enforcing compliance and ensuring adherence to workflow processes.
This role will manage the day-to-day activities of our technical facilitators, as well as other aspects of instructor-led training delivery, including course coordination and scheduling. The Program Manager will oversee day-to-day logistics of instructor-led training (ILT), including scheduling, resource planning, and coordination with learners, training sites, and/or field locations.
The Billing Supervisor will play a critical role in overseeing the daily operations of the Charge Entry team, ensuring timely, accurate, and compliant charge submission in line with payer guidelines and internal policies. In this leadership position, you'll serve as the go-to resource for workflow questions, providing hands-on support and resolution for escalated issues.
We are seeking a dedicated and experienced Training Manager to join our dynamic team. This role will be responsible for overseeing the development, coordination, and delivery of onsite training programs for our law enforcement customer base. The Training Manager will play a crucial role in enhancing Peregrine user skills, knowledge, and performance by creating engaging and effective training materials.
The Senior Director of Change Management will lead change management for transformation initiatives, coach change strategy implementation, and foster organizational capabilities. This leader will design and implement change strategies, build relationships with senior leaders, conduct impact analyses, and develop training programs. They will also provide coaching and strategic advisory services on initiatives and stakeholder engagement.
The Business Systems Project Manager will lead various strategic business initiatives from inception through validation, ensuring divisional teams have the knowledge and skills to effectively manage the ERP system. They must use judgement, experience, and technical knowledge to establish and train best practices in these areas and promote an environment that fosters safety, teamwork, open communication, and a focus on quality, efficiency and operational excellence.