Develop AI systems that automate dispute and chargeback handling using structured evidence and business logic, creating a better experience for our customers.
Build models that automate refunds, getting money back to our customers faster.
Build and maintain evidence extraction pipelines that process unstructured data using LLM-powered workflows to produce structured, actionable outputs.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company with competitive benefits and focus on an inclusive interview experience.
Responds to business phones, directs callers, schedules client appointments, and addresses voicemail messages within 24 hours.
Responds to virtual chat, directing participants to appropriate resources via referral or direct engagement.
Engages with a system-wide referral database, creating referrals for a diversity of internal and external partners.
Equus Workforce Solutions provides workforce development services in North America. They focus on the development, design, and delivery of demand-driven workforce solutions and have a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Execute and support campaigns by owning UPC mapping, URL creation, QA, and creative trafficking processes to ensure accuracy and performance.
Coordinate cross-functionally with CX and Media teams to align on deliverables, communicate proactively, and maintain scalable, repeatable systems.
Manage campaign assets, documentation, and trackers in tools like Monday.com while demonstrating strong proficiency in Excel and project management platforms.
Goodway Group is an independent, remote-first media and marketing services firm with over 90 years of history. It is a data-driven, technology-enabled digital media and marketing firm with teams in the U.S. and UK, known for its inclusive culture and being honored as a Best Place to Work.