Own the internal infrastructure and support queue, from Google Workspace administration to cloud provisioning and Kubernetes deployments.
Support customer project deployments by executing runbooks, troubleshooting issues, and contributing to hardening and compliance work.
Collaborate with a fully remote, distributed team using asynchronous communication, with opportunities to grow into environment builds and platform ownership.
OpenTeams helps enterprises and governments build AI they control, govern, and evolve themselves. The company is built by people with deep roots in open-source, with a culture of ownership, remote collaboration, and diversity.
Design and implement backend services for licensing, entitlements, feature access, and usage limits across NodeZero's product and APIs.
Build and evolve provisioning, admin experience, MSP/MSSP capabilities, and audit logging for a multi-tenant SaaS platform.
Operate production services with monitoring, incident response, and a high bar for design quality and test coverage.
Horizon3 is a fast-growing, remote cybersecurity company that helps organizations proactively find, fix, and verify exploitable attack vectors through its NodeZero autonomous pentesting platform. The team is a fusion of former special operations cyber operators and startup engineers, fostering a culture of respect, collaboration, ownership, and results.
Act as a trusted advisor for clients, guiding them through integration, deployment, and management of the Illumio product suite.
Manage deployments and upgrades of the Illumio platform, coordinating timeframes and resources for successful implementation.
Provide best practices, documentation, and recommendations for optimizing Illumio usage across hybrid multi-cloud environments.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Recognized as a Leader in the Forrester Wave for Microsegmentation, Illumio enables Zero Trust and strengthens cyber resilience for critical infrastructure, systems, and organizations.
Perform in-depth troubleshooting on issues impacting customers both internally and externally.
Develop internal SaaS applications providing critical customer data to CSE, CSM, TAM, Sales, and Finance teams.
Serve as Incident Manager, monitor alerts, and participate in an on-call rotation.
JumpCloud is an AI-powered unified IT management platform that secures the modern workforce by consolidating identity, device, and access management. The company operates with teams in 15+ countries and values building connections, with a remote-first culture.
Provide technical support and troubleshoot a wide range of client issues via email.
Collaborate with internal teams to escalate issues and implement resolution plans.
Write documentation, monitor system logs, and assist with testing and validation.
Instructure creates intuitive products that simplify learning and personal development. They foster a culture of inclusivity, support, and meaningful connection, with a global team and a focus on employee growth.
Provide hands-on technical support and troubleshooting for cloud workloads across AWS, Azure, and GCP, including incident response and root-cause analysis.
Manage Linux-based systems, containers, CI/CD pipelines, and automation using tools like Docker, Kubernetes, Python, and GitLab.
Engage directly with customers to ensure reliable, secure, and scalable cloud operations, supporting migrations and performance optimization.
The company delivers managed cloud infrastructure and support services across AWS, Azure, and Google Cloud Platform for enterprise clients. It is a distributed, remote-first organization with a collaborative, learning-focused culture.
Build and operate reliable, scalable cloud infrastructure on AWS and Kubernetes.
Own production infrastructure, containerized applications, deployment workflows, and monitoring.
Collaborate with development teams to streamline CI/CD and drive high availability.
Our partner is a fast-growing AdTech and e-commerce platform. They offer a flexible, remote-first culture that values ownership, proactive problem-solving, and continuous improvement.
Design and implement secure, scalable AWS architectures aligned with the Well-Architected Framework, owning technical delivery from discovery to go-live.
Lead end-to-end migrations, Kubernetes and container adoption, and integration of AI/ML and Generative AI into enterprise environments.
Act as a client-facing advisory leader, translating business needs into technical roadmaps while mentoring engineers and communicating with executives.
Brazil Security & IT is a cloud consulting firm specializing in AWS architecture, migrations, and modernization for enterprise clients. As a partner-led organization, it values technical leadership, strong communication, and client-facing advisory.
Monitor and diagnose infrastructure issues, responding to alerts independently or with DevOps support.
Create and improve monitoring rules and perform basic DevOps tasks.
Document all processes and collaborate with global teams.
airSlate is a global SaaS technology company developing no-code workflow automation, electronic signature, and document management solutions. With over hundreds of millions of users and more than one million customers worldwide, the company operates in over 20 countries with a team of diverse professionals.
Build a strong understanding of Clutch’s platform, architecture, and support workflows to identify systemic friction and recurring issues.
Independently own complex investigations and executive-level escalations, driving them end to end with clear outcomes.
Develop reusable solutions like documentation, scripts, and tooling to reduce repeat issues and raise team effectiveness.
Clutch is a vertical SaaS company backed by Andreessen Horowitz that helps credit unions become FinTech lenders to provide affordable lending solutions. The Support Engineering team is a growing group of 13 experienced engineers, focused on delivering legendary support through collaboration, transparency, and follow-through.
Manage, optimize, and secure Linux servers, Oracle databases, and virtualized environments.
Implement monitoring, backup, disaster recovery, and security practices to ensure high availability.
Collaborate with technical teams and apply automation and AI tools to improve infrastructure operations.
The company provides critical IT infrastructure and database management services, operating fully remotely across Brazil. While company size is not disclosed, the culture emphasizes collaboration, security, reliability, and the use of AI-powered tools for operational efficiency.
Administer AWS GovCloud and Linux infrastructure for a federal client's telecommunications systems.
Support AWS Connect, IAM, CloudWatch, and automation through Infrastructure as Code.
Participate in SAFe Agile ceremonies and an on-call rotation for mission-critical uptime.
They are a rapidly growing federal contractor delivering secure cloud and telecommunication infrastructure for federal clients. The company focuses on mission-critical systems and maintains a collaborative, agile work culture.
Own administration and health of server and application environments for a federal health supply chain platform.
Handle escalated problems and automate routine administration tasks.
Set administration standards, mentor less experienced administrators, and manage backup, recovery, and patching.
Latitude is a Service-Disabled Veteran Owned company in the Federal Sector, working with various federal clients. They are a growing company that promotes a remote work-from-home culture and invests in employee growth and innovation.
Own and operate production infrastructure across Kubernetes, Linux, networking, and virtualization.
Lead incident response and implement observability to improve availability and performance.
Define SLOs and automate infrastructure with Ansible, Bash, Python, and GitOps.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective, data-driven processes. They foster a collaborative, international, and fully remote work environment, emphasizing autonomy and ownership for their small to mid-sized team.
Collaborate with Development and Architecture teams to build complex, highly available cloud environments.
Provide Level 3 technical support and act as SME for implementing infrastructure for our core product.
Design and maintain secure, scalable infrastructure while documenting best practices and performing root cause analysis.
Smile Digital Health provides a FHIR-based data liberation platform that helps healthcare stakeholders collect and exchange data, impacting patients in over 20 countries. The company ranked #19 on Deloitte's Technology Fast 50 for 2024 and fosters a culture of respect, inclusion, and authenticity.
Own the observability, logging and alerting for Kubernetes clusters and critical workloads.
Build and maintain automation for lifecycle management of Kubernetes clusters.
Identify and root-fix reliability bottlenecks before they become incidents.
Wrapbook is an AI platform for production finance, built for feature films and TV, trusted by Netflix and Paramount. Backed by top investors, our team of over 350 employees uses AI to transform how finance teams work.
Administer and support cloud infrastructure across AWS and GCP, including storage, rightsizing, monitoring, and lifecycle management.
Support identity and access management across Entra ID and AWS, including SSO, MFA, Enterprise Applications, and third-party provisioning.
Administer Microsoft Active Directory, Microsoft 365, Google Workspace, and manage devices with Intune, serving as an escalation point for incidents.
Edmentum is a tech-enabled learning solutions company dedicated to creating innovative, proven learning technology that ignites student potential. As a Remote First organization, we foster a culture of excellence, innovation, and customer satisfaction, committed to supporting educators and students.
Architect and automate scalable cloud environments across AWS and Azure using Terraform, Ansible, Helm, and CDK.
Serve as Linux subject matter expert, managing system builds, core services, and performance from kernel up.
Lead CI/CD pipelines, observability, security, and incident response to ensure platform reliability.
Fueled is a leading digital strategy, design, and engineering agency. The 300+ person team has designed and built hundreds of digital products for major brands like Google, Apple, and The New York Times, and thrives in a culture that values flexibility, creativity, and cutting-edge technology.
Provide premium support, debugging and fixing Node.js-based web applications on AWS Cloud.
Communicate directly with clients to gather issue reports and troubleshoot during afternoon/evening hours (14-22 CET/CEST).
Prioritize requests, review error tracking tools, and collaborate with Scrum teams to improve product quality.
MasterBorn is a software development company delivering high-end solutions to US-based clients, with a focus on scalability and quality. They are a team of top performers, with 100% of clients and referrals from the American IT market, emphasizing a value-driven and learning-oriented culture.
Own the service desk and triage IT requests from a fully remote team.
Provision access across Google Workspace, AWS, and SaaS tools, and manage Mac fleet via MDM.
Support security audits and automate repeat work with scripting and AI.
Sure is the first AI-native insurance platform, building enterprise infrastructure that powers insurance distribution, underwriting, and claims automation. The company is an award-winning, fast-growing team with a remote-first culture and a focus on collaboration and innovation.