Source Job

• Own end-to-end global equity settlement, partnering with custodians and counterparties to ensure timely and accurate settlement across international markets.
• Investigate and resolve trade mismatches, settlement exceptions, and reconciliation breaks, escalating complex issues to the Director of Brokerage Operations.
• Support automation initiatives, leveraging SQL and AI tools, and ensure compliance with SEC, FINRA, and global market regulations.

Alpaca is a global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more, serving hundreds of financial institutions across 40 countries. With a diverse team of 400+ globally distributed members, Alpaca fosters a culture of curiosity, empathy, and accountability.

• Manage system capital flow logic and connect fiat channel access, including launch testing and process optimization.
• Resolve customer capital issues daily by cooperating with customer service and making accurate, timely judgments.
• Support marketing activity distribution, monitor fund data, and guide subordinates on reconciliation and system issues.

Binance is a leading global blockchain ecosystem and operates the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people in more than 100 countries, it offers a wide range of digital-asset products while aiming to improve global financial access.

• Provide high-quality support to enterprise-level clients on order entry, execution, and trading issues.
• Monitor client trading activity for anomalies and stay informed on market developments and corporate actions.
• Collaborate with trading desks, IT, and compliance teams to resolve issues and ensure regulatory compliance.

Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure, offering APIs for stocks, ETFs, options, crypto, and more to financial institutions across 40 countries. With 400+ team members globally, they are a diverse, remote-first group committed to open-source and opening financial services to everyone.

• Lead day-to-day portfolio reporting operations and mentor team members.
• Manage Addepar and Orion environments for data integrity and performance reporting.
• Oversee advisor onboarding, data conversions, and process improvements.

Our partner is a wealth management firm focused on accurate portfolio reporting and investment data. They operate with a remote, distributed team and value continuous improvement.

• Own the trading operations and supervisory framework, providing licensed principal oversight and managing operational controls, reconciliations, and escalations.
• Lead trade surveillance and operational control frameworks, including supervisory reviews, pre- and post-trade controls, and best execution monitoring.
• Manage trading-related reporting obligations, including CAT, CAIS, and TRACE, and serve as the operational escalation point for trade errors and settlement issues.

Mercury is building a complete finance stack for startups, providing banking and financial services. The company values diversity and belonging, and offers a competitive total rewards package including base salary, equity, and benefits.

• Reconcile transaction and settlement records across internal systems and payment providers.
• Monitor merchant settlements and investigate missing, delayed, or incorrect payments.
• Prepare Statements of Account and support month-end reporting and financial discrepancy resolution.

Qlub provides a payment platform that lets restaurant guests scan a QR code to pay instantly, eliminating wait times and friction. Backed by Mastercard and Mubadala with $72M raised, it is a fast-scaling fintech operating across multiple markets with a rapidly growing team.

• Provide advanced customer support for options and margin trading, empowering customers as traders.
• Collaborate with cross-functional teams to improve customer experience metrics and product functionality.
• Handle escalated issues, contribute to knowledge bases, and work overnight shifts after a 9-week in-office onboarding.

Robinhood is a financial services company on a mission to democratize finance for all, using technology to build the future of finance. The company is a high-performing, fast-moving team with ethics at the center, offering challenging work and best-in-class benefits.

• Serve as the primary point of contact for clients, handling inquiries and educating on services.
• Support onboarding of new clients and process account documentation accurately.
• Monitor client account activity and coordinate with custodians and internal teams.

LPL Financial is a wealth management firm that supports financial advisors and institutions. With over 32,000 advisors and $2.3 trillion in assets, it fosters a collaborative and innovative culture.

• Own the full sales cycle from outbound prospecting through contract negotiation and close.
• Drive new revenue growth for Alpaca's institutional Broker API business across the United States.
• Develop relationships with key decision makers at fintechs, broker-dealers, RIAs, and other financial institutions.

Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. They are a dynamic team of 400+ globally distributed members who thrive working remotely from favorite places around the world.

• Execute day-to-day processing of corporate actions, including spinoffs, distributions, mergers, and tender/exchange offers.
• Support clearance and settlement activity, resolve data quality and booking issues, and ensure accurate and timely processing.
• Collaborate with engineering, product, and compliance to build operational processes and controls for self-clearing infrastructure.

Atomic builds critical financial infrastructure that lets consumer-facing companies offer engaging investing experiences, from ESG investing to multi-currency trading across 60 global markets. The company has raised $55M and is a fast-growing, mission-driven team of financial empowerment enthusiasts from tech, banking, finance, and law.

• Identify and match incoming payments to customer bookings, ensuring accuracy across global accounts and multiple currencies.
• Investigate and resolve unmatched or misapplied payments by working with internal teams and payment partners.
• Troubleshoot bank and partner reporting issues and recommend process improvements to reduce manual reconciliation work.

Flywire is a global payments enablement and software company that simplifies high-stakes payments for education, healthcare, travel, and B2B. With over 1,400 employees across 15 offices worldwide and representing more than 40 nationalities, we foster a collaborative and passionate culture.