Source Job

• Lead the development and execution of customer advocacy programs.
• Collaborate with sales, marketing, customer success, and product teams to align advocacy initiatives.
• Build and nurture strong executive-level relationships with key customers across EMEA.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations.

• Lead customer advocacy programs to amplify top customer champions.
• Develop and grow the Fleetio customer community for knowledge-sharing.
• Build and execute expansion marketing strategies to drive adoption of additional products.

Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations.

• Manage the day-to-day execution of the advocacy and reference program.
• Own the daily management and optimization of the customer advocacy tool.
• Project manages the end-to-end development of compelling customer stories.

Varicent is redefining how organizations achieve revenue success with cutting-edge SaaS solutions. Recognized as a market leader, Varicent is trusted by global industry leaders and offers a diverse, collaborative, and innovative team environment where employees can thrive.

• Manage a team of Customer Success Managers (CSMs) across the EMEA region.
• Ensure customers are achieving maximum value from the platform.
• Develop processes, playbooks, and automation to improve customer impact and drive team efficiency.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

The role is to act as an advocate for our customers. Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products. Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Build programs that engage, retain, and grow our customer base.
• Own customer engagement efforts, lifecycle campaigns, customer advocacy, and voice-of-customer programs.
• Build a repeatable, data-driven customer marketing program that fuels adoption, expansion, and advocacy.

Launched in 2018, Forethought offers the world’s most advanced AI agents for CX — enterprise-ready and built for every customer moment.

• Lead the entire sales process from identifying profiled target accounts to closing strategic opportunities.
• Work closely with the TrustYou marketing team to formulate and execute Account-Based Marketing initiatives.
• Engage prospective customers by presenting the TrustYou solution suite.

TrustYou is an AI-driven hospitality platform dedicated to transforming guest experiences. With over 150 professionals working remotely across the globe, they help companies grow by achieving customer excellence and embrace an open feedback culture.

This is a Director of Strategy role driving the adoption of commercial applications in the life sciences sector. The role involves defining go-to-market strategies and guiding product adoption in alignment with client needs. It requires leading strategic account plans and representing the business at industry events.

This position is posted by Jobgether on behalf of a partner company.

• Lead the Customer Success team, providing mentorship and professional development.
• Design and deliver onboarding programs and training sessions for smooth product adoption.
• Serve as the primary liaison for key accounts, providing strategic guidance.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Build and maintain strong relationships with customer contacts and internal stakeholders.
• Partner with customers to drive engagement, retention, and expansion.
• Guide feature adoption and review new features to help customers achieve success.

Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software.