Source Job

• Lead the strategy and execution of customer advocacy initiatives across the EMEA region.
• Transform successful customers into influential voices and long-term champions.
• Collaborate with senior internal stakeholders and executive-level customers.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Lead customer advocacy programs to amplify top customer champions.
• Develop and grow the Fleetio customer community for knowledge-sharing.
• Build and execute expansion marketing strategies to drive adoption of additional products.

Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations.

• Manage the day-to-day execution of the advocacy and reference program.
• Own the daily management and optimization of the customer advocacy tool.
• Project manages the end-to-end development of compelling customer stories.

Varicent is redefining how organizations achieve revenue success with cutting-edge SaaS solutions. Recognized as a market leader, Varicent is trusted by global industry leaders and offers a diverse, collaborative, and innovative team environment where employees can thrive.

• Manage a team of Customer Success Managers (CSMs) across the EMEA region.
• Ensure customers are achieving maximum value from the platform.
• Develop processes, playbooks, and automation to improve customer impact and drive team efficiency.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Lead the entire sales process from identifying profiled target accounts to closing strategic opportunities.
• Work closely with the TrustYou marketing team to formulate and execute Account-Based Marketing initiatives.
• Engage prospective customers by presenting the TrustYou solution suite.

TrustYou is an AI-driven hospitality platform dedicated to transforming guest experiences. With over 150 professionals working remotely across the globe, they help companies grow by achieving customer excellence and embrace an open feedback culture.

The role is to act as an advocate for our customers. Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products. Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Build programs that engage, retain, and grow our customer base.
• Own customer engagement efforts, lifecycle campaigns, customer advocacy, and voice-of-customer programs.
• Build a repeatable, data-driven customer marketing program that fuels adoption, expansion, and advocacy.

Launched in 2018, Forethought offers the world’s most advanced AI agents for CX — enterprise-ready and built for every customer moment.

• Own GRR and NRR for the AMS region, delivering improved adoption, renewals, and value realization.
• Bring rigor to forecasting, renewals, adoption scoring, and account coverage.
• Collaborate with Sales, Renewals, Product, Engineering, Marketing, and Enablement to drive account growth, forecast accuracy, product feedback, and customer adoption programs.

Wrike is a powerful work management platform designed for collaboration and productivity. They provide a single place to manage work, increase productivity, and allow people to focus on meaningful tasks, and are trusted by 20,000+ businesses worldwide employing over 900 innovative individuals.

• Lead EMEA Sales, Account Management, and Agency teams.
• Expand footprint across priority markets.
• Build high-performing teams and deliver predictable growth.

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence.

• Build and maintain strong relationships with customer contacts and internal stakeholders.
• Partner with customers to drive engagement, retention, and expansion.
• Guide feature adoption and review new features to help customers achieve success.

Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software.

Act as the voice of strategic partners and customers for GPC. Serve as point-of-contact for high-visibility partner/customer escalations. Synthesize partner/customer feedback, market insights, and GTM execution signals into clear executive summaries.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Lead a team of Account Executives focused on winning new logos and achieving first-order revenue targets across EMEA. Develop, implement, and refine a scalable new business sales strategy, targeting both whitespace and installed-base accounts. Collaborate with marketing, sales operations, and enablement teams to design campaigns, test new motions, and refine processes for new business growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

• Lead the Customer Success team, providing mentorship and professional development.
• Design and deliver onboarding programs and training sessions for smooth product adoption.
• Serve as the primary liaison for key accounts, providing strategic guidance.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.