Handle after-hours client communications, monitor phone and text lines, and coordinate urgent care cancellations or labor alerts.
Manage sales pipeline, maintain lead records, set up new clients, and support hiring administration with CRM and AI tools.
Work independently during U.S. off-hours to complete recurring operational tasks and improve workflows using established systems.
20four7VA provides remote administrative and support services to clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. It fosters a supportive community offering training, guidance, and constant support for its contractors.
Provide administrative and executive support, including email management, data entry, spreadsheet organization, and calendar coordination.
Handle customer and business support tasks such as responding to inquiries, scheduling appointments, and supporting lead research.
Adapt quickly to different small-business environments, helping organize processes and maintain clear documentation.
20four7VA connects skilled virtual assistants with clients worldwide, providing remote business support services. The company fosters a vibrant contractor community with free training, continuous guidance, and various open roles.
Handle inbound customer calls and emails, providing professional support for billing, service timelines, and account inquiries.
Process activations/deactivations, resolve login issues, and complete callbacks or email follow-ups as needed.
Maintain accurate customer records in the CRM and escalate issues that fall outside your scope.
20four7VA connects businesses with offshore independent contractors for remote services. They offer free training, constant support, and a vibrant contractor community.
Act as a primary client contact, handling communication via phone, email, and text.
Coordinate appointments, inspections, and project updates while maintaining accurate records.
Proactively follow up with clients to ensure satisfaction and resolve any concerns promptly.
Cook Roofing Company is a roofing service provider focusing on customer satisfaction and project coordination. The company fosters a professional, respectful, and inclusive workplace, offering growth opportunities as it expands.
Monitor and assist with client email communications using provided templates and information.
Prepare and organize invoice documentation and track payment status in Google Sheets.
Track client matters through established workflows and update HubSpot records.
20four7VA is a staffing agency that connects virtual assistants with clients worldwide. The company supports a vibrant community and offers free training and upskilling opportunities.
Assist with reservation and scheduling requests in accordance with established procedures.
Communicate with clients to confirm details, provide updates, and answer general inquiries.
Maintain accurate client records, booking information, and documentation.
We are a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. We emphasize organization, clear communication, and a positive client experience across all interactions.
Serve as a professional and responsive point of contact for clients and prospective clients.
Coordinate collection, organization, and tracking of client information and supporting documents.
Manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
GPARENCY is a commercial real estate finance and technology company focused on improving transparency and access in commercial real estate financing. It offers a remote, collaborative work environment centered on communication, accountability, and professional growth.
Assess client needs, teach options, and maintain relationships after the first meeting.
Handle administrative duties including notes, appointments, and CRM hygiene.
Work from home with no cold calling and a qualified-interest pipeline.
Global Elite Empire Consultants offers virtual client advocacy and consulting services, helping clients assess needs and explore options. The company fosters a competitive, remote culture built on driven and trainable individuals.
Respond to incoming calls, emails, and inquiries professionally and promptly.
Review and qualify incoming inquiries, gather project details, and coordinate calls with appropriate team members.
Maintain accurate records of inquiries, communications, and follow-up activities.
Bitarchitects is a premier architecture, engineering, and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. They offer fully integrated services covering every phase of a project, from design through execution, and pride themselves on being a dynamic and fast-growing company.
Own the human-in-the-loop layer of HUD's customer operations across data suppliers and buyers.
Build trust and resolve contract, onboarding, and platform blockers by working with internal owners.
Turn recurring customer issues and feedback into better processes and lightweight systems.
HUD builds reliable, fair, and open infrastructure for AI data, making data valuable for creators and trustworthy for labs. The company is a fast-growing team of ~25 researchers, engineers, and operators backed by $16M from top VCs and YC (W25).
Answer inbound calls and make outbound calls to create sales opportunities for the retail sales team.
Qualify customers for the reverse mortgage program using scripted guidelines and transfer interested leads.
Update the sales CRM with notes and schedule follow-up appointments to maintain the pipeline.
Longbridge Financial provides home equity solutions for seniors, helping them access their home equity for retirement. With an "Excellent" Trustpilot rating and over a thousand testimonials, they've been named a Great Place to Work three years running, fostering a supportive and growth-oriented culture.
Make outbound calls to homeowner lists and answer inbound calls to explain the EmPower+ program and enroll eligible applicants.
Conduct eligibility screening, guide homeowners through application and documentation, and follow up persistently until approval.
Maintain accurate records in Zoho CRM and adhere strictly to compliance procedures, scripts, and calling hours.
20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer various roles, free training, and a supportive community.
Answer incoming customer calls promptly and professionally to assist with appliance repair service requests.
Manage and update customer information and service requests in CRM systems.
Complete daily administrative tasks and ensure excellent customer service.
My Hero VA is a virtual assistant and customer service staffing company that connects U.S. businesses with remote support staff. They focus on reliability and professionalism, hiring remote workers to handle customer service for their clients.
Track mortgage payments and monitor rent payments across the rental property portfolio.
Manage the client's email inbox, calendar, and make phone calls with vendors.
Provide general executive assistant support across construction, property management, franchise acquisition, and recording studio.
The client is a real estate and construction business with a rental portfolio of roughly 50 properties. He is expanding with new-construction projects and a franchise acquisition, and is seeking his first support hire.
Lead and coach a small team of Customer Success Managers, establishing clear operating cadences and enforcing CRM hygiene.
Build and implement playbooks for onboarding, account reviews, and renewals, and own key metrics like adoption and churn prevention.
Collaborate with Sales and Product leadership to align feedback loops and ensure a high-accountability, customer-first culture.
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls, demos, and follow-ups in real time across multiple languages. The company is a growing global workforce with a close-knit operation and corporate headquarters in Vancouver, Canada.
Handle student interactions via calls, chats, texts, and emails with empathy and professionalism.
Manage Tier II tickets and escalations while using AI-powered support tools.
Prioritize multiple deliverables and share insights to enhance the student experience.
Aceable is a mobile education platform offering affordable online courses in driver's ed, real estate, healthcare, and mortgage/home insurance. It serves hundreds of thousands of students monthly and is recognized as a Best Place to Work with a creative, collaborative culture.
Assess client needs and teach options as a virtual consultant.
Handle admin tasks including notes, appointments, and CRM hygiene.
Work from home with no cold calling and a qualified-interest pipeline.
Global Elite Empire Consultants provides remote consulting services, hiring virtual consultants to assess client needs and teach options. The company values driven, trainable, and dependable individuals, offering full training and performance-based advancement in a remote work culture.
Coordinate client booking requests, schedules, and reservation details.
Communicate with clients to gather preferences and provide timely updates.
Maintain organized records of client interactions and bookings for accuracy.
Deidre provides customer service booking coordination for clients, managing scheduling and reservation needs. They offer a supportive and collaborative remote work environment with opportunities for growth.
Turn every customer message into clear, owned, and due-dated work using an internal scoping process.
Reproduce data and metric issues, gather evidence, and resolve directly or hand Engineering a clean, actionable ticket.
Monitor account KPIs, product usage, and trends to identify low engagement, risks, and opportunities for proactive follow-up.
Kairon is the execution layer for healthcare, turning fragmented claims and clinical data into workflows for ACOs and health networks to capture shared savings. We are a seed-stage team of under 10, AI-native by construction, working with live customers managing real patient populations.
Serve as a trusted point of contact for clients across phone, email, SMS, HubSpot, webinars, and in-person events, owning customer questions and issues from initial contact through resolution.
Lead client onboarding experiences one-on-one and through live virtual webinars, confidently engaging and presenting to groups of clients while guiding them through the coaching programs.
Conduct proactive outbound outreach for onboarding, engagement, event attendance, account maintenance, and other customer experience initiatives.
Our client is a fast-growing coaching and personal development company founded in 2016, helping entrepreneurs and individuals achieve their full potential. The company has been ranked in the top 100 on the Inc. 500 list and hosts major live events.