Handle inbound and outbound calls as the first point of contact for customers.
Assist with payments, renewals, cancellations, and resolve issues promptly.
Document interactions, collaborate with the team, and maintain high customer satisfaction.
We are UNIFIN, Inc., a growing tech company focused on building innovative digital solutions. We value creativity, collaboration, and continuous learning.
Respond to incoming calls, emails, and inquiries professionally and promptly.
Review and qualify incoming inquiries, gather project details, and coordinate calls with appropriate team members.
Maintain accurate records of inquiries, communications, and follow-up activities.
Bitarchitects is a premier architecture, engineering, and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. They offer fully integrated services covering every phase of a project, from design through execution, and pride themselves on being a dynamic and fast-growing company.
Assist customers with membership inquiries, account updates, cancellations, and service requests while providing exceptional service.
Navigate multiple CRM systems to review account history, update records, and process cancellation requests following approved scripts.
Maintain professional composure in high-volume calls, adapt to changing processes, and meet performance expectations.
Five Star Solutions provides membership services support for a variety of clients. The team operates in a fast-paced contact center environment with a focus on customer satisfaction and performance.
Provide administrative and executive support, including email management, data entry, spreadsheet organization, and calendar coordination.
Handle customer and business support tasks such as responding to inquiries, scheduling appointments, and supporting lead research.
Adapt quickly to different small-business environments, helping organize processes and maintain clear documentation.
20four7VA connects skilled virtual assistants with clients worldwide, providing remote business support services. The company fosters a vibrant contractor community with free training, continuous guidance, and various open roles.
Answer incoming customer calls in a friendly and professional manner while providing accurate information and assistance.
Understand customer questions, resolve common issues, and document interactions accurately in internal systems.
Escalate complex issues to appropriate teams and share recurring customer feedback for improvement.
CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective using AI-powered tools. They are a growing team looking for a friendly, reliable, and customer-focused Call Centre Agent to join their remote team.
Conduct proactive one-on-one outreach to community members via phone, text, and email to guide them through an award-qualification process.
Maintain accurate CRM records in Close.io, including call logs, status updates, and follow-up activities.
Complete required documentation, reference forms, and supporting administrative tasks to ensure member recognition.
20four7VA provides offshore independent contractors to deliver remote services to clients worldwide, focusing on developed markets. The company offers various open roles, free training, and a vibrant support community for its contractors.
Conduct proactive outbound outreach to members via phone, text, and email.
Maintain accurate CRM records of member interactions and qualification statuses.
Follow structured scripts and processes while building rapport and encouraging member participation.
This company supports a large member community through personalized outreach and award qualification activities. It offers a fully remote, independent contractor opportunity with a supportive professional community.
Assist customers with natural gas billing inquiries and account issues.
Process payments and update account information accurately.
Handle customer concerns professionally and escalate when needed.
Five Star Solutions provides customer service support for natural gas utility accounts. They emphasize diversity and professionalism, though company size is not disclosed.
Resolve customer inquiries, complaints, and basic technical issues with professionalism and empathy.
Process order entries, changes, warranty requests, and document cases in the CRM system.
Collaborate with Supply Chain and Sales teams to resolve discrepancies and meet performance targets.
Anovia is a trusted support partner specializing in workflow, technical support, and multilingual services for Fortune 500 companies. With over 200 professionals globally, the company fosters a close-knit technical team focused on system reliability and continuous improvement.
Support customers over the phone with product information and account corrections.
Ensure accuracy and completeness of customer paperwork and records.
Resolve product or service problems by clarifying complaints and providing solutions.
Five Star Solutions provides customer support services for the firearms industry. The company is an equal opportunity employer committed to cultivating a professional, diverse workforce.
Monitor and assist with client email communications using provided templates and information.
Prepare and organize invoice documentation and track payment status in Google Sheets.
Track client matters through established workflows and update HubSpot records.
20four7VA is a staffing agency that connects virtual assistants with clients worldwide. The company supports a vibrant community and offers free training and upskilling opportunities.
Answer incoming customer calls promptly and professionally to assist with appliance repair service requests.
Manage and update customer information and service requests in CRM systems.
Complete daily administrative tasks and ensure excellent customer service.
My Hero VA is a virtual assistant and customer service staffing company that connects U.S. businesses with remote support staff. They focus on reliability and professionalism, hiring remote workers to handle customer service for their clients.
Handle inbound and outbound calls in a call center environment while providing excellent customer service.
Assist clients with account access issues, including password resets and ID reactivation.
Escalate unresolved issues to higher-level support and document all troubleshooting steps.
Kreative Technologies provides customer support and technology services to clients and government personnel. The company is an equal opportunity employer committed to a diverse and inclusive workplace.
Monitor shared collections inbox, categorize inquiries, and respond to routine customer questions using established processes.
Support collection efforts on past-due accounts, including outreach, documentation, and identifying reasons for delinquency.
Route complex or sensitive matters to appropriate team members and maintain accurate notes in internal systems.
Raptor Technologies is a school safety partner providing SaaS and mobile technology, training, and consultation across the school safety life cycle. Founded in 2002, the company serves 60,000 schools in 55 countries with a mission to protect every child, every school, every day.
Provide friendly, professional, and timely support to customers via phone.
Use proprietary technology to connect customers with service providers.
Assess customer needs, build rapport, and deliver tailored solutions.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company with a diverse and passionate community, committed to inclusivity and collaboration.
Serve as primary point of contact for customers with utility service inquiries, resolving issues and guiding solutions.
Complete virtual paid training program while passing weekly tests.
Document interactions accurately and collaborate with other departments to escalate complex problems.
InteLogix is a leading provider of human capital solutions, helping clients navigate health, wealth, and HR. With 19 global centers, they serve 23 million people and their families, fostering a culture of teamwork, integrity, and excellence.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Provide multi-channel support to carriers, drivers, shippers, and brokers.
Resolve billing concerns and assist users with the SuperPay solution.
Troubleshoot technical issues and educate users on platform best practices.
Super Dispatch is a leading end-to-end transport management platform built exclusively for the auto transport industry. Founded in 2013, the company is a 100% distributed team that values transparency, innovation, collaboration, and continuous growth.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Handle English- and Mandarin-speaking customer inquiries via phone, email, and instant messaging.
Prepare estimates, product details, pricing, and glass/order information; send invoices and collect deposits.
Coordinate approvals, follow up with customers, and support scheduling using online tools.
Wing is on a mission to redefine the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company provides job security, stability, and an inclusive, supportive culture for its remote workforce.