Enter, update, and maintain customer information in company systems
Contact customers via phone or email to respond to inquiries and resolve routine questions
Maintain accurate records of customer interactions and work on assigned projects
CRC Benefits is an industry leading provider of benefits services. The company has a culture based on inclusion, trust, collaboration, and innovation, and has earned a Top Workplaces USA award three years in a row.
Provide high-level customer service to clients and vendors via phone, chat, and email addressing maintenance, accounting, and general inquiries.
Handle 60-80 calls daily, process voicemails, and create detailed work orders for vendors.
Collaborate with managers to ensure special requests are handled promptly and accurately.
Action Property Management is a premier homeowner's association management company with a legacy spanning four decades. With nearly 900 team members serving over 300 communities, we pride ourselves on integrity, excellence, and care for people.
Develops and executes strategic sales plans for Ingram Library Services’ shelf-ready offerings in North America.
Conducts needs analysis and provides recommendations to help libraries meet print circulation goals.
Collaborates with internal teams to drive value propositions and identify new business opportunities.
Ingram Content Group connects people with content in all forms, providing comprehensive services for publishers, retailers, libraries, and educators. As part of Ingram Industries Inc., it operates globally with a focus on innovation and technology, offering a supportive culture with benefits like tuition reimbursement and community engagement.
Engage in sales and service activities to existing and potential library customers in a multi-state territory.
Position Ingram as the premier provider of all media and value-added services to libraries.
Utilize consultative selling techniques to identify opportunities and grow revenue with existing customers and new prospects.
Ingram Content Group connects people with content in all forms, providing comprehensive services for publishers, retailers, libraries, and educators. With a global network of offices and facilities, they serve as a large, innovative organization in the content distribution industry.
Handle incoming calls and answer routine to complex questions from members and providers.
Investigate member inquiries and provide timely responses within SLAs.
Document customer interactions in CRM and maintain accurate records.
Qualfon is a global provider of omnichannel customer experience and business support solutions. They strive to help people pursue their total vocation by creating job opportunities and fostering a supportive, purpose-driven team.
Serve as the first point of contact for internal and external inquiries, providing product information and problem resolution.
Cross-train across a broad range of functions while delivering exceptional service in a dynamic, fast-paced environment.
Utilize advanced Excel skills and strong analytical abilities to support data-driven decision-making and team success.
Penguin Random House is the world's largest general trade book publisher, a division of Bertelsmann AG. They are a large company with a focus on diversity and inclusion.
Serve as the first point of contact for residents, vendors, and internal teams, providing professional support and organizing service requests.
Coordinate and track service requests from start to finish, schedule appointments, and ensure timely follow-up with internal departments and suppliers.
Maintain accurate records, perform data entry, and support administrative duties while complying with company policies and data privacy standards.
Thrive Communities LLC is a property management partner committed to delivering exceptional results and enhancing resident quality of life. They employ a dedicated support staff and foster a collaborative, inclusive culture focused on cooperation and personal growth.
Handle inbound calls and virtual teller sessions to resolve member inquiries about accounts and transactions.
Refer quality loan opportunities based on member needs to enhance engagement.
Maintain knowledge of compliance and operational procedures while supporting team goals.
GTE Financial is a credit union providing financial solutions to members. It is a midsize company recognized as a top workplace, with a culture of growth, community impact, and work-life balance.
Conduct legal research and factual investigations to support attorney requests and client initiatives.
Evaluate information sources and draft research and content guides for client practice teams.
Participate in remote meetings and support client workflows using Microsoft enterprise technology.
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Their globally integrated team of 900+ strategists, technologists, and specialists works with leading law firms and corporations, rooted in deep knowledge, steadfast relationships, and mutual respect.
Provide administrative and operational support to mortgage loan originators throughout the loan process.
Coordinate with processors, title companies, real estate agents, and customers to ensure deadlines are met.
Maintain organized loan files and verify completeness before forwarding to the processing team.
Our partner is a mortgage lending and financial services company. They offer a remote work environment with a collaborative culture and emphasize flexibility and growth.
Engage customers to gather job requirements and translate them into detailed manufacturing/kitting instructions and shipping/postal instructions.
Confer with customers throughout production to keep them informed of job status, solicit additional information, and coordinate changes.
Coordinate production of components with internal plants or external vendors and resolve customer or manufacturing issues.
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings expertise, execution, and scale to transform customer touchpoints.
Support daily administrative and operational tasks
Maintain accurate records, spreadsheets, and company systems
Coordinate requests and follow up with internal teams
Bilgewater Group is a company focused on operational excellence and administrative support. We maintain a remote-first culture with an emphasis on organization, communication, and equal opportunity employment.
Serve as the welcoming voice and central administrative support, managing phone customer service, scheduling appointments, and handling patient information like demographics and insurance verification.
Process referrals, authorizations, pre-registrations, and other clerical tasks with attention to detail and system proficiency.
Utilize phone scripts and clinical decision trees to schedule appointments and route calls appropriately, ensuring first contact resolution.
Saint Joseph Medical Group is a full service network of primary care services with 88 locations across central and Eastern Kentucky, part of CommonSpirit Health, a non-profit Catholic health system. With approximately 175,000 team members and 25,000 physicians across 140 hospitals and 2,200 care centers in 24 states, they are recognized as a Best Place to Work in Kentucky for two years running (2023-2024).
Conduct administrative intake and scripted clinical intake of calls, providing quality customer service to providers and staff.
Collect and enter confidential information with high confidentiality, maintaining high-quality documentation standards.
Meet key performance indicators like Average Talk Time and quality, while adhering to HIPAA and regulatory standards.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries. With operations in 13 countries and more than 66,000 employees, WNS combines scale, expertise, and execution to create meaningful, measurable impact.
Schedule appointments and coordinate care between VA and community providers.
Process community care consults and update patient demographics.
Respond to telephone inquiries and maintain proficiency in VA software.
CVP is an award-winning healthcare and technology consulting firm that solves critical problems for healthcare, national security, and public sector clients. They foster a work environment that encourages fairness, teamwork, and respect among all associates.
Document and relay patient information to practices, utilizing Epic and other communication tools.
Boston Medical Center is a nationally-recognized academic medical center dedicated to providing exceptional and equitable care to all. As a top employer, we foster a strong sense of teamwork and support for our staff, with a focus on improving community health.
Provide exceptional customer service to patients, labs, and pharmacies via phone and chat.
Develop deep product knowledge to address inquiries about treatments and appointments.
Maintain accurate records of interactions and escalate issues as needed.
Honeydew provides a platform connecting patients to licensed dermatologists and FDA-approved treatments for skin diseases. They have helped over 40,000 patients and are growing rapidly with a mission-driven team.
Provide product and service information to customers and answer their coverage questions.
Develop and maintain a knowledge base of evolving products and services.
Review customer agreements to develop cost-effective plans.
We are a leading supplemental benefits company with over 65 years of experience. We are expanding our team and looking for ambitious individuals to join our remote workforce.
Provide outstanding customer service and problem-solving to those affected by disasters.
Utilize multiple systems and maintain high accuracy while documenting customer interactions.
Demonstrate open availability, including weekends, for this full-time seasonal role.
Support Services Group provides customer service support for agencies leading the nation in disaster relief. The company is hiring for seasonal roles and emphasizes a culture of helping others in times of need.