Provide responsive customer support for reservation questions and service needs
Assist clients with gathering required details for reservations and trip coordination
Research basic accommodation, activity, and destination information as needed
Destination Knot helps clients with reservation-related inquiries and general service needs. They are looking for someone who is patient, detail-oriented, and able to work independently in a virtual environment.
Provide quality customer service experience to consumers and customers
Maintain effective customer service for internal and external customers through in-depth knowledge of products and programs
Communicate effectively with consumers via all channels including telephone, email, and social media
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Handles and resolves a high volume of incoming calls by determining the cause of the problem, finding a reasonable solution, and communicating that solution to the consumer.
Develops and maintains knowledge of Moen products and procedures to accurately aid consumers in a timely manner.
Navigates multiple databases across multiple systems to provide the quickest response to the consumer.
Fortune Brands Innovations is focused on creating smarter, safer and more beautiful homes and improving lives. They are an industry-leading innovation company that elevate every life by transforming spaces into havens. Fortune Brands supports an inclusive and diverse culture.
Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless experiences. As a remote-first company, they embrace collaboration and flexibility.
Assist customers across multiple channels to deliver a consistent and positive experience.
Resolve inquiries and issues promptly, taking ownership until resolution.
Actively listen and identify customer needs, offering appropriate solutions.
Protective helps protect customers against life’s uncertainties, providing protection and peace of mind when customers need it most. They offer a supportive environment with comprehensive benefits, focusing on employee well-being and work/life balance.
Looking for someone driven to deliver exceptional client experiences. Responsibilities include building and maintaining strong client relationships. Also responsible for ensuring the timely and successful delivery of our solutions according to client needs.
INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.
Share accurate details on amenities, pricing, and availability
Manage and update reservation details
Destination Knot helps clients with booking and managing hotel reservations. They provide excellent customer service and detailed information on hotel options to ensure a smooth reservation process.
Provide customer service support to the providers via phone and email
Provide accurate reporting data in compliance with industry standard
Be point of contact for the event vendor management process includes activating and adding new vendors
Sutherland is a digital transformation company and Great Place to Work certified, helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands in dozens of industries.
Ensuring every interaction with Headout leaves our customers satisfied and impressed.
Ensuring every guest query is addressed promptly and accurately by working cohesively with various internal teams.
Enhancing our internal processes, aiming for increased efficiency.
Headout is the fastest-growing marketplace in the travel industry. They have raised $60M+ from top-tier investors and are building a durable company for the long term that is profitable and growing.
Provide quality customer service experience to consumers and customers.
Communicate effectively with consumers via all channels including telephone, email, chat, and social media.
Analyze trends in customer reviews and social sentiment for actionable insights.
Jobgether uses an AI-powered system to ensure applications are reviewed objectively and fairly. They identify the top-fitting candidates and share the shortlist with the hiring company, with final decisions managed by the internal team.
Plan, coordinate, and execute a wide range of events aligned with company objectives.
Manage event logistics including venue procurement, entertainment, dining arrangements, and transportation.
Collaborate with sales and marketing teams to identify opportunities for increasing owner participation.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Communicate with our members via phone and email, exhibiting care in every interaction
Listen to our members, providing empathy and solutions to their unique needs
Accurately document Member interactions and activity
Achieve is a digital personal finance company helping people move from struggling to thriving by providing innovative, personalized financial solutions. They leverage data and analytics to tailor solutions for each step of their member's financial journey.
Interact directly with customers via phone to assist with order fulfillment and service execution.
Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.
HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.
Provide quality customer service experience to consumers and customers.
Communicate effectively with consumers via various channels (telephone, email, chat, social media, etc.).
Problem solve in a professional and effective manner.
Jobgether is a platform that uses an AI-powered matching process to connect job seekers with potential employers. They ensure applications are reviewed quickly, objectively, and fairly, and provide a shortlist of top-fitting candidates to hiring companies.
Consult with clients to plan vacations, group travel, honeymoons, and special events.
Research and book travel packages including flights, hotels, cruises, excursions, and more.
Provide personalized recommendations based on budget, destination, and client preferences.
Destination Knot helps individuals become certified Travel Advisors and book travel for clients. They welcome applicants from all backgrounds and experience levels, providing resources to create financial freedom through travel entrepreneurship.
Answer inbound sales and service calls, offering thoughtful advice to customers.
Engage proactively with your manager and team, ensuring success in a virtual environment.
Deliver exceptional customer service in a fast-paced environment, solving problems with ease.
1-800 Contacts believes that ordering contact lenses should be simple and affordable. They empower their people to solve problems, resulting in high customer satisfaction and employee engagement. They are owned by KKR, one of the world’s largest private equity investment companies.
Talk to business owners all day, gathering information on their operations.
Capture information with precision, maintaining accuracy while keeping the conversation flowing.
Be the face of Harper, projecting competence and helpfulness in every customer interaction.
Harper is building an AI-native professional services company, creating the best AI commercial insurance distribution engine for scale. They are focused on AI-led solutions, capturing decision traces to enable AI to make judgment calls, and aiming for significant market expansion.
Provide support and service to providers and members.
Effectively problem solve and contribute positively to a team environment.
Ensure the person making the inquiry receives the highest level of customer service possible.
Medavie is a national health solutions partner and innovative leader in healthcare delivery, benefits management, health management, and primary care. They have a team of 8,500+ professionals across Canada and are committed to improving the wellbeing of Canadians.
Handle order entry and resolution with precision and professionalism.
Provide accurate product and order information, and resolve issues.
Manage time effectively and prioritize tasks strategically.
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. They specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.