Serve as primary point of contact during the implementation process for new and existing clients, delivering great experiences for client stakeholders.
Own and maintain project plans tailored to the client’s needs. Monitor and manage project progress, ensuring that project deliverables meet or exceed client expectations and company quality standards.
Collaborate with internal Operational teams as well as external partners to support timely and smooth implementation.
Project Set-up – work with our onboarding team and clients to organize and run kick off meetings, and deliver our implementation.
Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams.
Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements.
Deel is an all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business. As one of the largest globally distributed companies, their team of 7,000 spans more than 100 countries, fostering a connected and dynamic culture.
Own end-to-end project delivery for enterprise level Global Payroll & HCM implementations, including services and integrations.
Partner with clients to gather and analyze their needs and requirements and develop and maintain comprehensive project plans with defined milestones and success criteria.
Coordinate across technical implementers, CSMs, payroll operations, vendors, and customers.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams with a future focused work culture, and their team works tirelessly on ambitious problems, asynchronously, around the world.
Be a Procurify product expert and the main point of contact for onboarding clients.
Build strong client relationships and project manage the implementation process.
Understand client business requirements and support technical configuration and workflows.
Procurify is an AI-enhanced procurement and AP automation platform for the mid-market, making it easy for organizations to take control of spend and save money. As a remote-first company, they are trusted by hundreds of companies around the world.
Manage and execute end-to-end implementations for mid-market and smaller enterprise customers.
Develop and implement strategies that enhance customer experience and expedite time to value.
Foster strong relationships with customers through effective communication and support.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Lead clients through the entire implementation process.
Ensure a smooth and efficient onboarding experience.
Collaborate with sales and client success teams for efficient client handoff.
Rundoo helps clients from initial sign-up to steady-state and fully transitioned to general support. It is a fast-paced startup where employees thrive and grow with the company.
Lead the programmatic structure for multiple customer implementation projects, from project kickoff to go-live, ensuring each customer achieves a smooth and successful deployment.
Own high-level project planning and execution, managing scope, milestones, and deliverables while keeping all stakeholders informed with clear, timely communication.
Collaborate with internal teams—from Sales to Customer Success to Product—to ensure seamless handoffs and alignment on client outcomes.
Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. They are backed by top-tier investors like Bessemer, KKR, and Revolution, and is one of the fastest-growing scale-up SaaS companies in the world.
Own the end-to-end success of complex, multi-product customer implementations.
Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function.
Serve as the primary delivery leader for enterprise customers throughout the implementation and facilitate executive-level conversations.
Aiwyn is building the operating layer for accounting firms, automating the workflows that sit between client engagement and getting paid. Their platform spans Payments, Engagements, and Practice Management, and they're deploying it inside some of the most respected accounting firms in the country.
Build trust with customers and maintain regular engagement.
Guide growth by creating plans and tracking progress.
Be the link between the customer and Fieldguide’s cross-functional teams.
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners. They are based in San Francisco, CA, but built as a remote-first company and backed by top investors.
Manage and execute end-to-end implementation plans for multiple clients simultaneously.
Develop tailored solutions that meet specific customer requirements and enhance satisfaction.
Collaborate closely with cross-functional teams to align stakeholders and ensure project success.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Frequently meeting with Firms to configure, test, and train their staff during their time in Implementation
Traveling onsite in certain cases where a detailed training or workshop is needed for the firm (less than 10%)
Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors, they’re one of the fastest-growing scale-up SaaS companies in the world building category-defining technology with world-class people, processes, and products.
Support Implementation and Onboarding team members in EMEA by providing coaching and guidance to achieve individual and team goals.
Drive overall strategy and execution for the function in EMEA which includes teams like Technical Account Management, Project Management, Customer Training, and Solutions Architecture.
Build and lead teams, including coaching, performance development, and feedback in a post-sale implementation and onboarding environment.
1Password is building the foundation for a safe, productive digital future by innovating the market-leading enterprise password manager and pioneering Extended Access Management. They have surpassed $400M in ARR and have over 180,000 businesses trusting their products.
Provide onboarding and product adoption support to customers implementing the brightwheel product suite.
Support a rolling portfolio of approximately 100+ customer accounts over the typical 4–12 week onboarding lifecycle.
Diagnose, troubleshoot, and assist with resolving technical or configuration challenges customers encounter during system setup and early usage.
Brightwheel is the largest, fastest growing, and most loved platform in early education. They are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
Own the end-to-end implementation of Emi for enterprise clients, from kickoff to Go-Live
Translate business requirements into clear and actionable technical configurations
Coordinate cross-functional teams to ensure smooth execution
Emi Labs is on a mission to increase Frontline Workers’ access to professional opportunities by transforming the recruiting experience into an easy, human and fair process. Emi Labs was part of Y-Combinator and in 2022 raised an $11M funding round.
Develop a deep knowledge of our product, and help customers through the implementation lifecycle from kickoff, through design and user acceptance testing
Able to gather and interpret customer requirements and configure the Optro solution to meet their needs
Serve as a project manager for small, medium, and large Optro implementation projects
Optro is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR. They empower more than 50% of the Fortune 500 with award-winning technology and are recognized as one of the fastest-growing tech companies in North America.
Lead end‑to‑end implementation cycles, including discovery, data readiness, configuration, integration, UAT, go‑live, and post‑launch transition.
Develop and maintain project plans, timelines, milestones, RAID logs, risk mitigation plans, and status reports.
Facilitate internal and external project meetings, including kickoffs, milestone reviews, and working sessions.
Machinify is a leading healthcare intelligence company delivering value, transparency, and efficiency to health plan clients. They bring together an AI-powered platform with best-in-class expertise, serving over 85 health plans and 270 million lives.
Provide project management for enterprise customers, focusing on on-time delivery with high quality outcomes.
Establish relationships at all levels of the customer organization.
Triage customer escalations, diagnose issues, and develop contingency plans.
Tonkean is the world’s first totally customizable process experience platform, creating intelligent, personalized automations. They are focused on employee experience and democratizing access to innovative technologies.
Lead multiple (12-15) concurrent engagements to implement Smartsheet across a variety of client industries and use cases.
Collaborate with customer stakeholders to drive timelines, manage scope, and change requests.
Design, demonstrate, and build Smartsheet solutions that fit within new & existing customer business needs
Smartsheet empowers teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. They are revolutionaries forging an industry and helping people get from idea to impact fast.