Source Job

• Listen deeply and build trust with older adults who feel lost in the healthcare system.
• Educate and empower clients to understand their Medicare benefits and care options.
• Solve problems creatively to help seniors access affordable meals, transportation, and other resources.

EZ Health is a fast-growing startup making a real difference in the lives of underserved seniors by helping older adults navigate the complex healthcare system. They are looking for compassionate, scrappy problem solvers to join their team.

• Act as the primary point of contact for new patients calling and emailing in.
• Efficiently register and onboard a high volume of new patients.
• Precisely verify patient insurance information to confirm active coverage and eligibility.

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team that values its employees.

• Provide client centered coaching to individuals seeking support with life purpose, motivation, confidence.
• Provide Coaching Services in accordance with your self-determined schedule.
• Set and manage your own schedule including client reschedules.

• Work remotely to enhance member management and navigate the healthcare system.
• Promote wellness and assist members in achieving their healthcare goals.
• Conduct telephonic outreach, data analysis, clinical review, and documentation.

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence, improving patient health, and restoring provider fulfillment.

• Support newly onboarded clinicians with tools, access, and workflows.
• Coach clinicians on patient communication in a virtual environment.
• Assist with administrative tasks and improve patient care efficiency.

Midi is a fast-scaling virtual care company with a mission to transform healthcare delivery, starting with women’s health and whole-person care. Their distributed clinical team delivers evidence-based care through a tech-forward platform designed for consistency and scale.

• Answer incoming inquiries from patients, answer questions, and schedule appointments
• Make outbound phone calls to patients, pharmacies, and insurance companies
• Create and triage tickets in ServiceNow

Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

• Conduct thorough health risk assessments, medication reviews and cognitive screenings.
• Visit patients in the comfort of their homes using easy and modern technology.
• Empower patients’ with educational information regarding their health and well-being.

Sprinter Health is an on-demand mobile health service that sends medical professionals to patients’ homes. They aim to increase access to care, lower healthcare costs, and improve outcomes for patients and have a rapidly growing team of visionary leaders.

• Lead, coach, and mentor PCA Leads; indirectly oversee the full PCA team.
• Own forecasting, staffing plans, and scheduling strategy for all PCA coverage across chat, phone, and ticket queues.
• Design and oversee quality assurance programs, including auditing, coaching, and root-cause analysis.

9amHealth is a cardiometabolic care company that offers custom care plans, prescription medications, and expert guidance to help members live healthier. It is a San Diego, California-based company with a collaborative learning mindset and a passion for improvement.

• Provide excellent customer service and product information to patients and providers.
• Support field teams, operations, and sales by delivering timely feedback.
• Proactively create a better patient experience.

Apria Healthcare's mission is to improve the quality of life for patients at home by providing home respiratory services and select medical equipment. They strive to meet the needs of their patients with empathetic, thoughtful, and compassionate people.

• Oversee prior authorization and financial assistance workflows.
• Drive quality and productivity across team members.
• Ensure work is compliant and meets quality standards.

Shields Health Solutions partners with hospitals to build and manage specialty pharmacies within the hospital. They focus on improving medication access, adherence, and overall patient outcomes, operating in a high-growth environment.

• Guiding applicants through the Virta enrollment process to answer questions and provide motivation.
• Individually responsible for enrolling applicants and achieving individual and team based quarterly quotas.
• Proactively thinks of ways to improve the enrollment process for patients and teammates and helps execute on those ideas with the team.

Virta Health aims to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care delivery. They have raised over $350 million and partner with health plans, employers, and government organizations.

Develop trusting long-term patient relationships and empower you to do the best work of your career. Conduct holistic assessments to identify conditions, functional status and member values. Support chronic disease management, using motivational interviewing techniques.

Devoted Medical was founded on the belief that if we treat each member like we would our loved ones, we can meaningfully improve healthcare experiences.

• Assists in coordinating patient care with medical staff by reviewing and maintaining provider schedules.
• Ensures patient-specific needs are met by arranging interpretation services as needed.
• Prepares patients for virtual appointments by ensuring the patient has what is needed for their appointment.

Ascend Healthcare provides fully integrated, quality psychiatric and behavioral health services. They foster a professional, collaborative, and rewarding workplace culture, dedicated to making a profound impact on diverse communities through exceptional patient care.

• Oversee the daily operations of the Enrollment Specialist team, including planning daily team coverage for various tasks.
• Ensure the efficient and accurate execution of all new patient onboarding processes, including effective management of incoming communications.
• Lead, coach, and develop a team of Enrollment Specialists, providing ongoing performance feedback, conducting regular one-on-one meetings, and completing annual performance evaluations to ensure high-quality service and productivity.

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Form Health is a venture-backed innovative startup with an experienced clinical and leadership team deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together.

• Provide health assessments and treatment solutions via telephone, video, or chat functions.
• Track and monitor follow-up calls, escalate when appropriate.
• Receive inbound phone calls from patients seeking answers to various medical conditions.

PWNHealth is a national clinician network working to improve early detection and prevention of disease using advanced diagnostics and telehealth. They are a mission-driven, positive culture made up of the best and brightest in the industry.

• Maintain oversight over a specified panel of members by performing ongoing assessments.
• Create comprehensive care plans addressing members' needs and conducting regular follow-ups.
• Ensure achievement of targeted goals related to patient outcomes and care plan realization.

Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Deliver comprehensive care navigation and access support for Sana members, ensuring they receive the right care at the right time, place, and cost.
• Collaborate with cross-functional teams, including our virtual care practice and customer support, to provide seamless care navigation services.
• Educate members on their care referral options, empowering them to make informed healthcare decisions.

Sana Benefits is building affordable health plans designed around Sana Care, their integrated care model connecting members with unlimited primary care and expert care navigation at no additional cost to them. They've compiled an innovative team with top talent from across the healthcare and technology industries to deliver engaging, modern, concierge-style healthcare for their members.

• Provide remote occupational therapy services to help patients achieve their goals.
• Educate patients and caregivers on techniques to enhance independence.
• Maintain accurate patient records and adhere to ethical and legal standards.

All Care Therapies utilizes cutting-edge technology to deliver in-home speech, occupational, and physical therapy services. They serve a diverse clientele, spanning children to adults, and excel in addressing the unique needs of each client within their environment.

• Provide care navigation support for patients, helping them find providers and connect with care or social services.
• Monitor the member support phone line and address patient inquiries.
• Manage patient scheduling, including prioritization, reminders, and provider schedule optimization.

Pomelo Care is the national leader in evidence-based healthcare for women and children, delivering personalized, high-quality clinical interventions.

• Communicate with patients over the phone about the benefits of the Shields Partner Pharmacy program.
• Access patient EMRs to review charts and identify medication needs.
• Identify necessary supplies for medications and ensure proper handling.

Shields Health Solutions partners with hospitals and health systems to create specialty pharmacy programs. They focus on improving medication access, adherence, and clinical outcomes for patients with chronic and complex conditions. The company is an equal opportunity employer that values diversity and inclusion.