Troubleshoot complex technical issues using SQL queries and external resources.
Serve as the primary escalation point for Tier 1 support staff.
Analyze ticket trends and propose long-term solutions to prevent repeat issues.
Conversica provides a platform that uses AI-powered virtual assistants to engage leads and customers. They offer comprehensive health, dental, and vision benefits, PTO, holiday pay, 401k, and equity, reflecting their investment in employees.
Lead the creative vision and execution for website initiatives. Mentor the web creative team to deliver user-centered designs. Collaborate with cross-functional teams aligning direction with goals.
This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly and fairly.
Provide application guidance to clients and collaborate with users to achieve their business needs.
Analyze and resolve application and data integrity issues.
Perform train the trainer sessions on various business modules within the application.
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Their globally integrated team of 800+ strategists, technologists, and specialists navigate alongside their clients.
Establishing and nurturing customer relationships.
Delivering customer solutions in the APAC region.
Trustonic's products are making a difference across the world by ensuring access to internet-enabled smartphones and protecting the safety of vehicles and devices. They pride themselves on their culture code, celebrating diversity and promoting equal opportunities in a fast-moving global technology company.
Lead discovery efforts to gather necessary information from clients and internal team members.
Translate business needs into detailed technical requirements for platform configuration, data schemas and system integrations.
Serve as day-to-day technical platform SME to internal and client teams
Bounteous is a digital transformation consultancy partnering with brands to create digital solutions. They have over 4,000 expert team members across the Americas, APAC, and EMEA, delivering innovative and strategic solutions.
In this role, you will be the technical architect behind our Demand Generation engine, building intelligent systems that automate campaign management, creative generation, and performance optimization. You will report to our GTM Systems Architect and work directly with our Demand Generation leadership to translate complex marketing strategies into autonomous code-based workflows. You will be building the software that runs marketing tools to scale our reach.
Telnyx is an industry leader that's not just imagining the future of global connectivity—they're building it.
Perform virtual remote counseling and psychotherapy.
Determine and implement behavioral health treatment plans.
Conduct monthly chart reviews as part of the peer review process.
Included Health delivers integrated virtual care and navigation, striving to elevate healthcare standards. They offer care guidance, advocacy, and personalized virtual and in-person care, ensuring high-quality support for everyone in every community.
Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business. As one of the largest globally distributed companies, its team of 7,000 spans more than 100 countries and brings a connected and dynamic culture.
Design and build data models and scalable analytics solutions using Microsoft Azure, Microsoft Fabric, and Power BI.
Troubleshoot and resolve technical issues in data pipelines, models, and BI solutions in a timely manner.
Build and maintain data integrations using Azure Data services, Fabric pipelines/Dataflows, and other ETL/ELT tools.
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
Engage with internal employees to detail issues accurately in the ticketing system. Detect and solve production issues and bugs within the development environment. Provide day-to-day maintenance and support for applications.
Flywire is a global payment enablement and software company that solves high-stakes payments in industries such as education, healthcare, and travel.