Apply a compassionate, customer-centric approach to foster adoption, expansion, and growth.
Act as a trusted advisor, helping customers improve operational efficiency through KPIs and clearly demonstrating ROI.
Represent the voice of the customer internally by sharing detailed context on their business, challenges, and priorities to shape product direction.
Jobgether helps partner companies find the right candidates for their open positions. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Develop and execute tailored onboarding plans to ensure customer success and long-term adoption.
Serve as a trusted advisor, helping customers improve operational efficiency and demonstrating clear ROI.
Drive customer retention, expansions, and net revenue growth through proactive engagement.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They use AI tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
Own our customers’ experience with Antenna and our products, ensuring engagement, adoption, retention, and growth
Be our customers’ trusted advisor as an expert of their needs, challenges, and org and equip them with tailored applications or usage of existing Antenna data & products.
Collaborate with the full commercial team to expand customer relationships and execute on growth strategies.
Antenna provides data and analytics for subscription media services in the U.S. They are a small, remote-first team where members have the opportunity to work alongside senior leaders and professionally grow with an early-stage team.
Build deep relationships with customers and ensure positive sentiment.
Understand customer goals and identify gaps to achieve desired outcomes.
Proactively recommend solutions and provide focused training.
Knak empowers people to be creative through its world-class enterprise email and landing page creation platform. They are focused on making successful and happy customers by providing them with an incredibly powerful, yet easy-to-use creation platform.
You will own the full customer journey, from pre-sales support through onboarding, aftersales, and long-term retention.
Acting as a key connector between sales, operations, logistics, and service partners, you will ensure customers receive a seamless, high-quality experience at every touchpoint.
The position combines leadership, operational excellence, and problem-solving in a fully remote, globally distributed setting.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Provide exceptional support for a diverse range of products and services.
Address technical inquiries and meet customer needs swiftly and expertly.
Collaborate with teams for issue resolution.
Tactacam is a leading innovator in outdoor and action camera technology, dedicated to providing high-quality products that enhance the outdoor experience.
Serve as a strategic advisor and thought leader in leveraging Mimica to achieve desired business outcomes.
Ensure issue resolution and provide product support when customers encounter roadblocks.
Build and execute tailored customer success plans to ensure value delivery aligned with customer strategic initiatives.
Mimica empowers enterprises, teams, and individuals to reclaim their time and work more efficiently. They use AI-powered task mining to observe employee actions and categorize them into detailed process maps, helping to highlight inefficiencies and recommend optimal technology for automation.
Serve as the primary point of contact for customer-facing activities.
Act as a trusted advisor to Army customers, delivering best practices, guidance, and strategic recommendations.
Deliver data-driven quarterly business reviews demonstrating how the platform optimizes human performance.
Ethos aims to improve human readiness by changing how training is developed and consumed. As a Series A startup with over $40M raised, they partner with over 150 enterprise customers across the U.S. military, life sciences, and other sectors.
The Customer Success Manager acts as an advocate for customers.
You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
Ensure customers are technically healthy and obtain maximum value from their investment.
ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.
Lead the Enterprise Customer Success team of approximately 5 to 8 CSMs
Provide mentorship and coaching to team to drive results
Design and launch programs to improve customer experience and operational efficiency
Simpplr is an AI-powered platform unifying the digital workplace, enhancing employee experience through engagement, enablement, and services. With over 1,000 leading organizations trusting Simpplr, they foster aligned, productive workforces and are backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.
Owns and delivers joint customer success plan, to help build, grow, and expand client relationships.
Act as a Trusted Advisor and Business Partner, providing strategic guidance and a “path to value” to customer Executive Leadership.
Leverage PointClickCare customer success methodology that provides a prescriptive relationship management experience.
PointClickCare is a healthcare technology company. They provide solutions for the long-term and post-acute care industry, helping healthcare providers manage patient data and improve care outcomes. No information on size or company culture is provided in the job description.
Advocate for, consult with, and empower customers to maximize the GoSpotCheck platform.
Provide training and support to new client-users, encouraging adoption and engagement throughout the customer lifecycle.
Build authentic and trusting relationships with key stakeholders, reinforcing the value of FORM's partnership.
FORM empowers mobile workers with technology that improves execution. They activate and connect teams in the field, enabling them to deliver success in the enterprise, serving Fortune 500 companies worldwide and offering integrated task management and image recognition.
Travel to customer sites throughout the United States, Canada and Mexico to install, service, troubleshoot and repair TRUMPF CNC fabricating machine tools. Provide high-quality technical service to customers to ensure optimal sheet metal machine performance. Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success.
TRUMPF is a family-owned high-tech company with around 19,000 employees at 71 locations worldwide, creating technological worlds for future generations.
Identify, investigate, escalate and advise customers on their questions and concerns.
Interactions with customers directly impact their ability to run their teams efficiently.
Key player in growing Aircall.
Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide. They combine voice, SMS, WhatsApp, and AI into one seamless workspace, operating in nine global offices and backed by world-class investors.
Develop and deliver best-in-class training for Intuitive’s emerging robotic platforms.
Enable clinical users to transition from onboarding through independent proficiency.
Provide advanced clinical and technical guidance during procedures, ensuring safe and effective system use.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Elevate client relationships, overseeing onboarding, training, and attaining customer satisfaction.
Cultivate a strategic advisor relationship with clients, delivering value and optimizing their product utilization.
Maintain awareness of industry trends, track developments, and inform customer success strategies.
Finalis is a fast-paced startup that enables employees to develop skills quickly and work in an entrepreneurial culture. Finalis has finalists from different countries and cultures, encouraging team members to develop their soft skills and adapt to different backgrounds.
Provide support and service to providers and members.
Effectively problem solve and contribute positively to a team environment.
Ensure the person making the inquiry receives the highest level of customer service possible.
Medavie is a national health solutions partner and innovative leader in healthcare delivery, benefits management, health management, and primary care. They have a team of 8,500+ professionals across Canada and are committed to improving the wellbeing of Canadians.
Provide outstanding service and product knowledge.
Work with multiple clients daily.
AO Garcia Agency has transitioned to a 100% virtual, work-from-home model, enabling individuals to shape their careers around their lives. We seek enthusiastic, self-motivated individuals to support current and potential clients, delivering excellent service and product knowledge.
Lead, coach, and develop a team of Customer Success Managers.
Drive a shift from reactive issue management to proactive engagement.
Collaborate with various teams to deliver a unified customer experience.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.