Own call handling and booking: answer every inbound call and book the diagnostic visit on the first call.
Own the Housecall Pro schedule: manage arrival windows, reschedules, and daily reshuffles.
Run invoicing, collections, payroll, permits, and AR follow-up so the owner stays in the field.
Offshore Launch is a business and growth operations firm helping home service owners scale their operations by designing, building, and staffing business and revenue operations. We are a people-centered agency that values career growth, teamwork, and work/life balance in a remote-first environment.
Offshore Launch is a business and growth operations firm that helps home service owners scale through process, technology, and data. They are a people-centered, remote agency with a focus on teamwork, career growth, and work/life balance.
Perform installation, testing, and maintenance of electrical control systems including PLCs, sensors, actuators, and related equipment.
Provide on-site troubleshooting, repair, and preventative maintenance for customers, while interpreting electrical schematics and ensuring safety compliance.
Travel 75-85% across the US and occasionally internationally to deliver quality customer service and technical training.
Alfa Laval develops world-leading technologies that inspire progress in vital areas including energy, food, water, and shipping. With a 140-year-old start-up culture, the company values diversity, inclusion, and innovation, empowering employees to build careers while shaping a more resourceful world.
Directs and coordinates repair, maintenance, and installation activities for equipment, buildings, and grounds.
Manages vendor relationships, schedules, budgets, and preventive maintenance programs to ensure efficient operations.
Spends 80% of time in the field inspecting sites, enforcing safety policies, and resolving service issues.
GPM Empire, LLC is a subsidiary of GPM Investments, a leading convenience store operator in the United States. The company manages a large network of retail fueling and convenience store locations, focusing on operational excellence and customer service.
Provide technical guidance and expertise for Water Quality/EasyWater products during the sales process.
Support bid and specification work, develop new business, and maintain customer relationships.
Offer onsite training, troubleshoot field system issues, and represent the company at industry events.
Watts provides smart and connected, sustainable water solutions for residential and commercial settings. It is a $1.9 billion global company with about 5,000 employees and a team-oriented, supportive culture.
Review every job signed by the residential sales team to verify scope, pricing, documentation, checklists, and photos before release to production.
Support customer financing document upload, change order reconciliation, permit applications, and manufacturer warranty registrations.
Send incomplete jobs back to sales, track returned items, and ensure nothing stalls before production.
Offshore Launch is a staffing agency that specializes in helping small business owners scale operations with top 1% of global remote talent. It is a people-centered, remote-first agency with a culture of partnership, service, and excellence.
Run end-to-end office operations for a family-owned plumbing company, including call intake, dispatch, job tracking, and daily reporting.
Use field service platforms like FieldPulse and QuickBooks to keep every job, estimate, and invoice accurate and up to date.
Own customer communication by answering calls and texts, booking jobs, and ensuring follow-ups and permits are handled on time.
Offshore Launch is a business and growth operations firm that helps home service owners scale their operations. It is a people-centered agency that values teamwork, collaboration, and work/life balance.
Serve as a primary technical resource for heat pump, gas, and electric water heaters, providing installation, troubleshooting, and service support.
Partner with engineering, quality, and product teams to resolve field issues, improve serviceability, and translate feedback into product improvements.
Author service bulletins, FAQs, and technical guidance while tracking field trends to support product launches and readiness.
GE Appliances, a Haier company, designs and builds home appliances and is the fastest-growing appliance company in the U.S. The company fosters a culture of innovation, inclusion, and flexibility, empowering employees to explore and build good things together.
Schedule and monitor daily technician schedules and dispatch work orders by priority and location.
Contact customers to confirm next-day appointments and answer questions on rebates, warranties, and system operations.
Coordinate parts scheduling, warranty installations, and maintain accurate technician database.
Parker & Sons provides heating, cooling, plumbing, and electrical service to homes and businesses. Serving Arizona for over 50 years, the company is known for its customer-focused culture and A+ BBB rating.
Handle incoming maintenance requests and virtually assess issues to determine needed services.
Schedule and dispatch local vendors, coordinating access and tracking resolution.
Manage vendor relationships, review work quality, and verify invoices.
Citiside Property Management provides remote property management services for investor-owned homes and multi-unit apartments. They value trust, transparency, and a go-getter mindset in their team.
Lead facility design, construction, and commissioning projects across cultivation, manufacturing, laboratory, and distribution operations.
Provide technical expertise in HVAC, MEP infrastructure, building automation, and environmental controls.
Coordinate engineering consultants and cross-functional teams to ensure projects meet technical, operational, and quality requirements.
The company operates highly regulated cultivation, manufacturing, laboratory, and distribution facilities. It is a high-growth organization focused on reliable, energy-efficient environmental controls and professional development.
Build and maintain strong relationships with contractors and trade partners across designated regions.
Coordinate work orders, assign technicians, and follow up to ensure timely completion of home service requests.
Use CRM systems to track progress, maintain records, and escalate service issues as needed.
The company is a customer-focused organization dedicated to coordinating home services and improving the claims experience for homeowners. It fosters an inclusive, collaborative culture that values accountability, diverse perspectives, and professional growth.
Serve as the national technical lead for Daikin Applied VRV/VRF systems, providing advanced product and system support.
Develop and deliver technical training in classroom, virtual, and field environments to build capability.
Manage technical support requests, document cases in Salesforce, and collaborate with teams to resolve complex issues.
Daikin Applied is a global HVAC technology leader and part of the world's largest HVAC company. Named a Forbes Best-In-State Employer 2025, it values diverse perspectives and innovation.
Perform electrical service and maintenance at customer sites across the US, following safety and quality standards.
Diagnose and resolve technical issues on electrical equipment, including 480V switchboards and EMT conduit.
Work directly with customers to improve reliability, safety, and performance of their electrical installations.
Our partner company delivers specialized electrical service and maintenance to improve the reliability, safety, and performance of commercial and industrial electrical installations. They emphasize safety, quality, and sustainable operations while supporting customers remotely and on-site.