Monitor network activity, respond to alarms and alerts, and manage tickets for broadband service providers.
Perform initial triage and basic troubleshooting of network issues related to routing, switching, and service availability.
Communicate clearly with customers, engineers, and vendors while tracking incidents through resolution and ensuring proper documentation.
Vantage Point Solutions is a customer-focused engineering and consulting firm that helps clients solve complex infrastructure challenges across broadband, power, and financial sectors. The company fosters a culture of collaboration, accountability, and professional growth.
Design, implement, and support enterprise LAN, WAN, WLAN, SD-WAN, and cloud networking solutions.
Provide Tier 2/3 support for complex network incidents and outages, ensuring network availability and performance.
Lead technical aspects of network projects, mentor junior engineers, and collaborate with cybersecurity teams.
Sutherland is a global provider of business process and technology management services, serving clients across various industries. With over 60,000 employees worldwide, we foster a culture of innovation, collaboration, and continuous improvement.
Design comprehensive networking solutions for each business unit.
Configure and install network devices and services, such as switches, firewalls, VPNs, and wireless access points.
Monitor and troubleshoot network performance and connectivity issues.
Trexon provides IT infrastructure solutions across multiple industries. They operate a portfolio of companies with a team of business-aligned professionals ensuring network availability and security.
Work directly with customers to onboard BYO-BGP and troubleshoot network performance issues.
Research network events to identify technical debt and drive improvements across platforms.
Compose, review, and test procedure documentation for scheduled maintenance to improve customer experience.
Vultr provides high-performance cloud infrastructure solutions, including Cloud Compute, GPU, Bare Metal, and Storage, with 33 global data centers. As the world's largest privately-held cloud infrastructure company, valued at $3.5 billion, Vultr emphasizes employee care with comprehensive benefits and a culture of inclusion.
Diagnose and resolve complex network and voice routing issues using advanced troubleshooting and data analysis techniques.
Collaborate with cross-functional teams to improve processes and restore critical services in a 24/7 environment.
Mentor team members and document operational records to ensure long-term network stability and compliance.
This partner company specializes in network and telecommunications services, focusing on maintaining large-scale infrastructure. It operates with a collaborative and innovative culture, supporting career growth and inclusive workplace practices.
Design, implement, and support LAN, WAN, wireless, firewall, and VPN solutions.
Maintain and optimize network performance, reliability, and capacity.
Troubleshoot and resolve network issues, support incident response and root cause analysis.
CPI Card Group is a payment technology company and leading provider of credit, debit and prepaid solutions. They foster an inclusive, empowering culture guided by core values: integrity, excellence, curiosity, and partnership.
Provide frontline technical support for telecom and connectivity services, troubleshooting network and transport-related issues.
Collaborate with carriers and internal teams to resolve service disruptions, ensuring timely communication and accurate documentation.
Manage multiple priorities in a fast-paced environment, diagnosing issues with voice, internet, WAN, SD-WAN, and network security solutions.
The company provides telecom and connectivity services, helping customers maintain reliable communication infrastructure. This role is part of a global telecom and cloud communications environment with opportunities for professional growth.
Provide technical support for telecom transport issues, troubleshooting Layer 1 and Layer 2 OSI model and coordinating with carriers.
Manage inbound and outbound technical calls, create internal and carrier trouble tickets, and ensure resolution within SLAs.
Document interactions and escalate complex issues to senior technicians as necessary.
AireSpring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security. The family-owned company has over 22,000 enterprise locations worldwide and is known for its award-winning customer service and integrity.
Own 24×7 NTN RAN health, diagnose RF and protocol-level issues, and execute runbooks for fault recovery.
Serve as L3 escalation authority for RAN incidents, leading troubleshooting bridges and delivering root cause analysis.
Define RAN KPIs, optimize performance, and author operational runbooks and standards.
Skylo provides a standards-based satellite connectivity platform that connects smartphones and IoT devices directly to satellites without special hardware. The company has a live service across five continents with millions of activated devices, and a culture that blends Silicon Valley, Nordic, and South Asian characteristics.
Design, implement, and maintain network infrastructure to ensure reliable connectivity across all locations.
Monitor network performance, troubleshoot issues, and implement security measures to protect data.
Collaborate with IT team to support network upgrades, documentation, and compliance with organizational standards.
Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri, offering integrated services including behavioral health, primary care, and dental care. It operates as a Federally Qualified Health Center and Community Mental Health Center, with a network including Royal Oaks Hospital and Adapt of Missouri, fostering a mission-driven, supportive culture.
Design, implement, and troubleshoot advanced multi-vendor network solutions in large Tier 1 carrier environments.
Integrate routing protocols like BGP, OSPF, and MPLS CsC while ensuring QoS, IPsec, and GRE configurations.
Review testing reports such as ACAS, mitigate vulnerabilities, and lead lower-level engineering staff.
JLGOV provides business process outsourcing, staff augmentation, technology services, and solution procurement. It is a small, minority-owned business headquartered in Virginia Beach, VA, serving DoD, commercial, local, and state customers.
Act as pre-sales technical champion for Cambium products across Australia, New Zealand and Pacific Islands.
Design technical solutions and proposals to meet customer needs and drive sales.
Deliver training sessions, workshops, and webinars to channel partners and end customers.
Cambium Networks delivers wireless communications that work for businesses, communities, and cities worldwide. They are a global company with millions of radios deployed, focused on innovation and partnership.
Support, implement, and maintain the organization's networking infrastructure including routers, switches, and firewalls.
Troubleshoot and optimize network performance to ensure high availability and security compliance.
Create and maintain network documentation, diagrams, and standard operating procedures.
Sectigo is a provider of certificate lifecycle management (CLM) solutions, helping large brands manage digital trust. They serve over 700,000 customers including 65% of the Fortune 500, with a culture based on values like Support, Excellence, and Teamwork.
Perform qualification and validation testing of network hardware and software.
Execute functional, integration, and regression testing for IP/MPLS-based services.
Validate VPN services and collaborate with cross-functional teams.
Deutsche Telekom ITTC Hungary Kft. is a subsidiary of Deutsche Telekom providing IT and network solutions. They have a large international team and focus on quality and collaboration.
Plan and prepare drawings for construction of fiber optic links, cables, and conduits using CAD.
Select the most cost-beneficial routes for network expansion to ensure optimal utilization.
Collaborate with sales and oversee design-permitting vendors to align with business objectives.
Lumos delivers lightning-fast, 100% Fiber Optic internet to communities that need it most. The company connects over 475,000 homes across nine states and operates with a startup mindset focused on customer experience.