Source Job

Unlimited PTO

  • Manage escalated customer contacts via social media with attention to detail and follow-through.
  • Create Voice of Customer reports using social listening data around user sentiment and platform safety.
  • Moderate Rover-owned social media communities and synthesize risk for complex issues in real-time.

Social Media Management Data Storytelling Communication

20 jobs similar to Social Media Specialist (Trust and Safety)

Jobs ranked by similarity.

$90,000–$110,000/yr
US Unlimited PTO

  • Own and evolve Huckleberry's social media strategy across key platforms, including content philosophy and channel prioritization.
  • Build and manage a content system grounded in business objectives to build lasting relevance with parents.
  • Drive creative process, community management, and measurement to connect social performance to broader brand outcomes.

Huckleberry builds life-changing products and experiences for families, with over 5 million families using their app. The company is growing quickly and expanding product offerings to help every family thrive.

Global

  • Own day-to-day execution on secondary social channels, including content calendar management, caption writing, and community engagement.
  • Support content planning, brand collaborations, and social listening to keep the brand ahead of trends and audience needs.
  • Pull monthly metrics, assist with reporting, and provide on-site event support as needed.

RYZE is a fully remote, global company on a mission to help people feel better every day through the power of superfoods. We are a high-growth, performance-driven team passionate about building a better-for-you daily ritual that supports whole body health.

$38,000–$46,100/yr
Europe 4w PTO

  • Manage high-severity customer contacts and investigate complex safety incidents with empathy and impartiality.
  • Educate users on safety and community guidelines while making quick, accurate decisions under pressure.
  • Generate and respond to support calls, emails, and SMS, and own holistic safety reviews for user platform access.

Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. We are a values-driven, fast-growing tech company with headquarters in Seattle and Barcelona, recognized as a great place to work by Seattle Business Magazine and Puget Sound Business Journal.

$90,000–$160,000/yr
US Unlimited PTO

  • Serve as a frontline ambassador by providing personalized support and guidance across all customer interactions.
  • Manage complex and urgent inquiries with empathy and a solutions-focused approach.
  • Partner with internal teams to identify trends and improve the user experience.

They operate a platform connecting veterinary professionals with partners to improve access to care. The company is mission-driven and supportive, with a culture focused on professional growth and inclusivity.

$70,000–$80,000/yr
US Unlimited PTO

  • Manage day-to-day organic social media calendars and content publishing across Instagram, TikTok, Facebook, LinkedIn, and YouTube Shorts.
  • Coordinate with creators, influencers, and internal teams to ensure timely execution and platform-native content.
  • Stay on top of social trends, test new formats, and support real-time content opportunities.

Nutrafol is a hair wellness company that creates clinically tested products for hair growth, targeting root causes of hair thinning. It is a growing company with a culture of individuality, empowerment, and innovation, recommended by over 7,500 physicians.

LATAM Africa Eastern Europe

  • Manage day-to-day social media operations across multiple client accounts, including content calendars and publishing workflows.
  • Create engaging content and adapt it for different platforms while growing followers, reach, and engagement.
  • Monitor performance data, provide insights, and collaborate with clients to continuously optimize strategies.

A growing marketing organization that manages social media, content creation, and digital marketing for multiple brands and client accounts. They operate remotely with a focus on delivering measurable social media growth and fostering a collaborative, results-oriented culture.

$1,500–$2,400/mo
LATAM Africa Eastern Europe

  • Manage social media calendars and publish content across multiple platforms.
  • Repurpose and distribute content to maximize reach and engagement.
  • Monitor audience engagement, track performance, and optimize strategies.

They are a fast-growing marketing services company that helps businesses generate demand through content marketing, social media management, inbound marketing, and outbound lead generation. They are expanding their marketing team after a recent rebrand and significant client growth.

LATAM Africa Eastern Europe

  • Own and manage the weekly social media content calendar across platforms like Instagram, TikTok, and YouTube.
  • Adapt and publish content, engage with the community, and support creator initiatives.
  • Edit short-form videos, respond to customer inquiries, and share performance insights with teams.

Global

  • Monitor and respond to comments on social posts in a timely, accurate, and on-brand manner.
  • Resolve straightforward issues directly and escalate sensitive or negative comments to the Team Lead.
  • Meet response time and resolution targets while maintaining accurate records in Richpanel.

Rosabella creates thoughtfully formulated supplements to support women during menopause and beyond. The company is a growing, international team that values output, accountability, and continuous learning.

Philippines

  • Monitor and respond to high-volume comments and messages across Facebook, Instagram, YouTube, TikTok, and LinkedIn using approved templates and escalation procedures.
  • Coordinate weekly VACI Facebook LIVE events including scheduling, moderator support, and post-event promotion.
  • Schedule and publish social content, create original posts, and provide weekly reporting on engagement trends and community feedback.

VA Claims Insider helps veterans navigate and secure their VA disability claims. They are a dedicated team that values professionalism and equal opportunity, operating fully remote with a focus on supporting the veteran community.

US 3w PTO

  • Create high-quality, platform-specific content for Facebook and Instagram using trends and analytics to grow accounts and meet targets.
  • Manage and oversee assigned team members to ensure cohesive execution, accountability, and performance.
  • Monitor social media performance, track metrics, and refine strategies to achieve growth and engagement goals.

Dr. Berg Nutritionals is a leader in health and wellness, focusing on root causes of health concerns. The company is globally recognized with over 47 million social media followers, offering a dynamic, fast-growing environment.

$104,754–$130,943/yr
US 5w PTO 18w maternity 12w paternity

  • Own and execute the US social media strategy, creating platform-specific content and driving cultural relevance across Instagram, TikTok, LinkedIn, YouTube, and emerging channels.
  • Manage editorial calendar, concept, script, shoot, and edit video content optimized for Reels, TikTok, YouTube Shorts, and LinkedIn using the in-house production studio.
  • Support US influencer and ambassador programs, partner with creators, track performance metrics, and conduct social listening to guide content direction.

Wellhub revolutionizes workplace wellness by connecting employees to top partners for fitness, mindfulness, therapy, nutrition, and sleep. Headquartered in NYC with a global team, the company is on a mission to make every company a wellness company, fostering a culture of wellbeing, collaboration, and diverse perspectives.

US

  • Own social strategy and content calendars for multiple client brands.
  • Produce platform-native content, including short-form video.
  • Manage community engagement and response within agreed service levels.

Byte&Kite is a digital marketing agency that helps clients across industries build and grow their brands through effective digital marketing. They are a fully remote team with a focus on professional development and training.

  • Lead the social media presence by managing external agencies and delivering hands-on content across LinkedIn, Instagram, X, Facebook, TikTok, Snapchat, and YouTube.
  • Own the strategy, boosting, community engagement, and performance metrics to grow audiences and drive measurable results.
  • Collaborate with the Marketing Director and senior stakeholders to align social media campaigns with overarching marketing objectives.

Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia, a joint venture between Informa PLC and Saudi entities. The company is bold and visionary, with a culture of collaboration and creativity, and a team of highly committed colleagues unafraid to push boundaries.

Global

  • Own Moxie's organic social presence across Instagram, TikTok, and LinkedIn, driving brand visibility and engagement.
  • Lead newsletters and nurture programs that improve open rates, click-throughs, and conversion.
  • Cultivate community in Scale Society and social comments, building belonging and two-way dialogue.

Moxie empowers ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. We've grown from an idea to a global, remote-first team supporting 700+ practices nationwide.

$75,000–$85,000/yr
North America

  • Plan, launch, and manage paid social influencer and brand campaigns across Meta, TikTok, LinkedIn, YouTube, Snapchat, and emerging platforms.
  • Monitor campaign performance continuously, making proactive adjustments to hit client KPIs and optimize efficiency.
  • Translate campaign data into actionable insights and present clear, strategic reports to stakeholders.

Later is an AI-powered influencer marketing platform that helps brands create unforgettable campaigns using real creator relationships and proprietary data. Trusted by leading enterprise brands like Nike and Unilever, Later has a global team and fosters an inclusive, results-driven culture.

LATAM Africa Eastern Europe

  • Manage and execute social media strategies across multiple platforms and client accounts, including content creation, publishing, and community engagement.
  • Analyze performance metrics and provide actionable insights to optimize campaigns and drive audience growth and lead generation.
  • Collaborate with clients and internal teams to align social media initiatives with business objectives and ensure successful execution.

Scale Army Careers is a marketing organization that helps clients grow their social media presence and brand awareness. They are a growing team with a fast-paced agency environment, focused on delivering measurable results for multiple brands.

$120,000–$130,000/yr
US Unlimited PTO

  • Shape Nutrafol's organic social presence across @nutrafol and @nutrafolmen, driving strategy and content for both brands.
  • Lead social-first campaigns, community management, and creator partnerships for Nutrafol Men while supporting the broader business.
  • Translate brand messaging into platform-native content, monitor performance, and champion experimentation to keep social presence best-in-class.

Nutrafol is a pioneer in hair wellness, creating clinically tested products for hair growth. The company is recommended by over 7,500 physicians and hair professionals and embraces a culture of growth, individuality, and innovation.

$65,000–$79,000/yr
US Unlimited PTO

  • Own and manage all Smartling social media channels, building and executing a content calendar for each platform.
  • Grow an employee advocacy program and partner with marketing teams to adapt content for social media.
  • Track analytics, monitor brand mentions, and use AI tools to improve social media outcomes.

Smartling is an AI-native translation platform that helps global brands go global, ranked #3 on Fast Company's Most Innovative Companies list. The company is growing rapidly and has a value-driven, fun culture with a remote-first team.

Mexico

  • Devise and execute engaging content strategies for Meta, TikTok, and YouTube.
  • Manage daily interactions and drive follower growth across social media platforms.
  • Develop and curate written, video, and graphic content while maintaining a unified brand voice.

Tala provides AI-native credit infrastructure to power credit access for the global majority. With over $500 million in funding and $7 billion distributed to 13 million customers, the company operates with a remote-first culture and a diverse global team.