Manage full engagement lifecycle from SOW review through closeout, including planning, execution, risk management, and handoff.
Serve as primary customer point of contact, delivering status updates, managing expectations, handling escalations, and negotiating scope changes.
Coordinate cross-functional teams including Solution Architects, AI Engineers, Sales, and Product to ensure successful delivery and resource allocation.
LangChain builds AI infrastructure for developing and deploying intelligent agents. With $125M raised at Series B from top venture firms, they have 100M+ monthly open source downloads, 6,000+ customers, and a team where members shape cutting-edge technology.
Coordinate implementation projects, data mapping, configuration, and validation for Members/Customers.
Train end users on the Communications Customer Care and Billing (CC&B) application and provide lifecycle support.
Leverage generative AI tools to enhance productivity while traveling 10-20% as needed.
NISC develops enterprise software for 1,200+ energy cooperatives and communication organizations in North America. It is an AI-forward technology leader and ComputerWorld's Best Place to Work for 23 years, with a member-focused culture.
Lead multiple concurrent Smartsheet implementations across client industries, ensuring customers gain maximum value from the platform.
Collaborate with customer stakeholders to manage timelines, scope, and change requests while designing and building Smartsheet solutions.
Serve as an advisor on best practices and platform capabilities, identifying expansion opportunities and meeting KPI targets.
Smartsheet is a platform that helps teams manage work and scale solutions, now combining human teams with AI agents to automate tasks and uncover insights. The company fosters an environment where ideas are heard, contributions have real impact, and diverse perspectives are welcomed.
Own a portfolio of top enterprise accounts, driving value, adoption, and renewal.
Build executive relationships and lead business reviews that tie Netomi's AI platform to outcomes.
Own renewals, forecast accuracy, and expansion discovery with Account Management.
Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, it helps enterprises drive efficiency and deliver higher quality customer experiences.
Manage customer relationships, scope billable projects, and develop clear statements of work for enterprise and SMB SaaS deployments.
Champion AI-driven efficiency to streamline project tracking, documentation, and status reporting while protecting margins.
Travel up to 25% for kick-offs and steering reviews, ensuring transparent communication and proactive risk mitigation.
WorkWave is a leading provider of SaaS solutions, helping businesses streamline operations and drive growth through innovative technology. With employees in over 30 states and 7 countries, we are a remote-first global community that values diversity, collaboration, and work-life balance.
Lead Professional Services engagements and enterprise customer onboardings, driving rapid adoption against defined SOWs.
Own end-to-end project management including timelines, communications, and change management from kickoff to closure.
Partner with CSMs and Forward Deployed Engineers to deliver proactive, prescriptive onboarding for Enterprise-level customers.
Tines is an intelligent workflow company that powers critical workflow automation for IT and security teams at companies like Canva, Reddit, SAP, and Coinbase. It values Simplicity, Speed, and Soundness and fosters a culture of curiosity, growth, and integrity.
Independently lead medium-complexity operational programs and transformation initiatives spanning multiple functional teams in a SaaS space.
Manage defined workstreams, coordinate stakeholders, and ensure programs progress according to plan.
Drive structured decision-making across business units to resolve execution challenges and maintain program momentum.
Bluebeam empowers those who build our world. Part of the Nemetschek Group and trusted by over 4 million users globally, we provide desktop, web, and mobile solutions for paperless workflows.
Develop and maintain integrated project plans for priority Medication Contracting initiatives, tracking milestones, owners, and risks.
Drive portfolio management improvements and CRM enhancements to streamline workflows and reporting.
Lead coordination across cross-functional teams, weekly stand-ups, and executive governance materials.
Evio is a pharmacy solutions company founded by health plans to transform specialty and high-cost medication management. With six health plan owners serving over 20 million members, Evio fosters a values-driven culture focused on people, collaboration, and innovation.
Take operational ownership for your customers, from operations and development to implementation projects.
Run regular Jour Fixes, manage budgets, prioritize backlogs, and act as central escalation contact.
Drive AI and automation in daily delivery while coaching junior team members.
Mindsquare is an IT consulting company specializing in Salesforce and digital excellence. Its Salesforce unit of around 40 people values feedback, direct leadership with max six reports per manager, and a culture of taking responsibility and continuous learning.
Direct and manage enterprise restaurant technology deployment projects with full accountability.
Establish cross-functional leadership with customers and vendors to complete projects on time.
Leverage AI tools to identify risks, improve reporting, and support data-informed planning.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware for over 100,000 restaurants globally. They embrace a 'Better Together' ethos and offer point-of-sale, digital ordering, and loyalty solutions to drive growth.
Act as a trusted C-suite advisor owning post-sale customer relationships to drive satisfaction and retention.
Lead high-complexity transformations in strategic accounts, aligning ServiceNow capabilities with customer business objectives.
Partner with sales and Impact teams to identify risks, opportunities, and ensure product adoption and renewals.
ServiceNow is a global market leader providing AI-enhanced cloud platform that connects people, systems, and processes to help organizations work smarter. Founded in 2004, the company serves over 8,100 customers worldwide, including 85% of the Fortune 500, with a culture focused on innovation and making the world work better.
Lead multi-workstream services delivery for strategic customers, ensuring clarity and accountability across projects.
Build strong relationships with stakeholders including executives and technical teams to facilitate adoption.
Develop delivery methodology using agile and PM best practices, communicating plans and aligning teams on milestones.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to deliver better software faster. Trusted by over 50% of the Fortune 100 and with more than 50 million users, GitLab maintains a high-performance culture driven by values and knowledge exchange.
Own customer outcomes and the metrics that prove them
Run deployments end to end with forward deployed engineers
Design, test and refine AI agents with the team
They are a late-stage, venture-backed enterprise AI company that helps customers deploy AI agents at scale. The company is growing quickly and values hands-on ownership, technical thinking, and a bias to action.
Own end-to-end onboarding for new OnBoard customers, configuring the platform to meet defined requirements.
Deliver admin and end-user training to ensure confidence and product adoption at launch.
Manage onboarding project plans, timelines, and stakeholder coordination across multiple concurrent engagements.
OnBoard provides board management software that helps boards function at a higher level for organizations worldwide. Serving over 5,000 organizations and 12,000 boards across 60 countries, the company fosters a fun, philanthropic, and inclusive 'Pathfinder' culture.
Define and drive the vision and strategy for the Admin and Billing experience, aligning with customer needs and business goals.
Partner with engineering, design, research, and marketing teams to deliver high-quality product experiences and go-to-market strategies.
Leverage data and AI tools to run experiments, evaluate opportunities, and automate manual processes across the product lifecycle.
Smartsheet provides a dynamic work management platform that helps teams collaborate, automate tasks, and scale solutions, now integrating AI agents to enhance productivity. With over 20 years of experience, the company fosters an inclusive, innovative culture where employees are encouraged to explore, push boundaries, and make an impact.
Lead projects end-to-end, coordinating cross-departmental efforts to deliver goals within scope, timeline, and budget.
Analyze workflows and business processes, identifying optimization opportunities and translating them into actionable requirements.
Collaborate with stakeholders and cross-functional teams to clarify needs, drive implementation, and ensure smooth adoption.
INFUSE is a demand generation company providing solutions to B2B organizations, helping clients deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized on the Inc. 5000 list and received over 60 industry awards, including Inc. Best Workplaces.
Plan, manage, and monitor project execution to ensure timely, on-budget delivery.
Lead cross-functional transformation initiatives, aligning stakeholders on goals and AI adoption.
Manage risks, dependencies, and communication while promoting continuous improvement.
Sigma Software is an international software company that builds its internal digital ecosystem and drives enterprise transformation. We value initiative, transparency, and continuous improvement in a dynamic, international environment.
Support annual and quarterly People planning cycles, including priorities, timelines, dependencies, and milestones.
Lead cross-functional special projects from scoping to implementation, turning ambiguity into executable plans.
Drive program management and execution, using AI and automation to improve planning and reporting.
HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs, and SMBs build, automate, and scale their operations. With over 2,000 team members across 10+ countries, HighLevel is a global, remote-first organization that values initiative, clarity, and execution.
Own customer relationships from onboarding through expansion, building playbooks and processes in a high-ambiguity startup.
Lead onboarding and activation, driving milestones and adoption within the first 30-60 days.
Serve as the voice of the customer, translating feedback into product insights and tracking health metrics.
Sapience AI is a collective intelligence platform that helps professional communities access and share expertise scattered across CRMs, AMS platforms, and knowledge bases. It is an early-stage startup with a culture centered on trust, purpose-driven deployment, and the belief that technology should elevate people.
Drive medium- to high-complexity technology projects from initiation through implementation, with clear ownership of commitments and measurable success criteria.
Enable technical delivery and business readiness by coordinating stakeholders, vendors, and cross-functional dependencies.
Use approved AI tools and automation to improve PMO effectiveness, reduce manual effort, and simplify project administration.