Maintain and modernize our Rails stack, including dependency upgrades, performance optimization and security enhancement
Build internal tools, SDKs, and libraries to improve developer experience and infrastructure scalability
Partner with your front-end counter-parts and SREs to support observability, performance, and reliability initiatives
Circle is building the world’s leading all-in-one platform for online communities. They make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. They’re proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world.
Triage and manage tickets, ensuring all issues are logged, tracked, and resolved in a timely manner.
Collaborate with external partners to assist in incident resolution and communicate effectively on task progress.
Provide technical support and assistance to users, resolving issues related to member experience and the application, while delivering a high level of customer satisfaction.
One Pass is redefining how people engage with health, wellness, and everyday living through their engagement and loyalty platform. They empower millions of members to live healthier and more connected lives, scaling rapidly with a culture of innovation and collaboration.
Respond to and triage technical support tickets, ensuring timely resolution based on priority and impact.
Collaborate with Ops, Tech, and Product teams to understand and diagnose technical or system-related issues.
Build tools, scripts, or bots to automate repetitive support tasks and improve debugging efficiency.
32Co is disrupting the healthcare space by using technology to help clinicians deliver the latest innovations and improve the standard of care. They are an award-winning, Tier 1 VC backed Health Technology product solving multi-billion dollar problems, with backing from the people behind Revolut, City Mapper and Depop.
Develop and iterate backend features and data frameworks for data at scale.
Work with various teams to design and ship high-performing, reliable solutions.
Review and improve database-related changes to ensure data integrity and performance.
GitLab is the intelligent orchestration platform for DevSecOps. With over 50 million registered users and more than 50% of the Fortune 100 trusting GitLab, they enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. Their high-performance culture is driven by values and continuous knowledge exchange.
Lead and resolve technically deep Level 2 support cases from initial triage to full root cause analysis and final fix.
Diagnose issues across distributed, cloud-native systems, with emphasis on application and API behaviour.
Perform code-level debugging (Python, Go, or Java) to pinpoint application defects or misconfigurations.
Mambu is a leading SaaS cloud banking platform. They are on a mission to make banking better for a billion people and shape the future of financial services.
Lead efforts to scale and improve our infrastructure.
Develop and support internal team tooling.
Troubleshoot, debug and resolve issues as part of a shared on-call rotation.
Lillio, formerly HiMama, empowers early childhood educators through innovative tools. They are a Series B, private-equity backed company recognized as an industry leader and selected in 2025 by Time Magazine as one of the world's top EdTech companies.
Resolve technical issues across infrastructure, deployments, databases, caching, and web performance.
Manage support tickets via Zendesk, with occasional live chat or voice support where needed.
Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours.
Upsun (formerly Platform.sh) is the cloud application platform that helps developers, DevOps engineers, and platform teams build, ship, and scale confidently without wrestling with backend infrastructure. They are a remote, global workforce and thrive in a multicultural team.
Interacting with the Product Manager to review project specs
Preparing integration plans, break-downs, and estimations
Hands-on code implementation, PRs, code reviews, testing, etc.
EverAI is building the future of AI companionship, creating new ways for people to connect with AI, boasting 50 million users in 2 years. They're an enthusiastic and hardworking team of approximately 75 people, with a founding team that has strong entrepreneurial experience building and scaling web products.
Application and infrastructure support for customer environments.
Collaborate across software products globally for product releases.
Build new features and find creative solutions to complex problems.
Coupa provides a total spend management platform for businesses. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers, empowering smarter, more profitable business decisions.
Implement backend features across the Add-On's supply chain security product, including package policy integrations, ingestion pipeline improvements and delivering maintainable code.
Build and maintain integrations between Add-On functionality and GitLab's existing software composition analysis scanning infrastructure to improve a reliable user experience.
Write and maintain comprehensive automated test coverage, including RSpec and integration tests, to improve test reliability and support safe releases as the codebase grows.
GitLab is the intelligent orchestration platform for DevSecOps. More than 50 million registered users trust GitLab to ship better, more secure software faster. Their high-performance culture is driven by their values and continuous knowledge exchange, enabling their team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Implement new features, improve user experiences, and fix bugs in a mature SaaS application.
Review PRs to educate others of best practices, pair program with people who are stuck on a problem, ensure the team is following agreed upon standards.
Work closely with the Implementations Team to turn customer needs/pain points into actionable work with technical designs.
Versapay turns accounts receivable (AR) into a competitive advantage. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team.
Last point of escalation within the technical support department and mentoring junior team members.
Quickly gain an understanding of the ServiceNow platform and requires strong inter-personal skills.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations. They want to make the world work better for everyone.
Implementing the improvements to the reliability, fault tolerance, scalability, and performance of our infrastructure
Managing incidents using your technical know-how to involve the appropriate teams and automate away manual practices
Improving observability across our systems (metrics, logs, tracing) to reduce time to detection and resolution
Newton is changing how Canadians trade crypto with the goal to make financial freedom achievable for everyone by giving their customers the tools and knowledge needed to navigate the crypto world. They are a remote team spread across Canada that values pushing boundaries and getting things done.
Collaborate with product and engineering teams to understand business requirements.
Write clean, efficient, and maintainable code that adheres to best practices.
Continuously improve the performance, scalability, and reliability of our systems.
LTK empowers premium lifestyle creators to achieve maximum economic success. They are a global technology platform connecting brands, creators, and shoppers, with over 1 million brands partnering with them. LTK is headquartered in Dallas, TX, and operates on five continents.
Serve as the first point of contact for bug intake and triage, gathering information to create high-quality tickets.
Act as an internal resource for technical questions, creating documentation and guides to enable teams.
Use tools like Django Admin and SQL to investigate issues and perform safe, documented data updates.
Moxie empowers ambitious aesthetic entrepreneurs to build profitable, independent practices without burnout or guesswork. It is a global, remote-first company supporting over 700 practices nationwide, with a culture based on values like acting as owners, giving more than taking, and moving with speed and care.
Drive improvements to Dagster’s backend system, underlying open source framework, and product UI.
Solve difficult technical problems throughout the software stack and work collaboratively with the rest of the team.
Instrument, monitor, debug, and optimize distributed systems from end to end.
Dagster Labs empowers organizations to build productive, scalable data platforms with tools like Dagster and Dagster+. They are a small, well-funded team that values collaboration, curiosity, and delivering meaningful software to shape the future of data and AI.
Design and implement backend features across the Add-On's software supply chain security surface.
Build and improve the package policy evaluation engine, including rule compilation, request matching, enforcement decisions, and performance-sensitive execution paths tied to GitLab's Dependency Firewall infrastructure.
Develop artifact signing and verification workflows, including Sigstore and Cosign integrations, signing key lifecycle management, keyless signing with OpenID Connect (OIDC), and policy-based promotion gates, enabling trusted and auditable software delivery.
GitLab is the intelligent orchestration platform for DevSecOps. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works; they embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.
Working with engineers across Yelp in supporting new features and services.
Integrating tools to monitor platform stability and performance.
Help scale our Kubernetes clusters and AWS-based infrastructure while maintaining our platform's SLOs.
Yelp's engineering culture values individual authenticity and encourages creative solutions. They focus on helping users, growing as engineers, and having fun in a collaborative environment.
Design and build scalable, performant, secure, and highly available systems.
Write clean, modular and maintainable code with unit test coverage.
Implement strategies for standardizing design patterns to accelerate development velocity across the team.
VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks with dynamic digital and direct-to-consumer brands.