Resolve complex credit cases and support internal banking partners across multiple channels.
Interact directly with customers to gather, clarify, and validate credit information.
Provide expert guidance and deliver outstanding bilingual customer service across Canada.
A financial services organization specializing in credit operations and customer support. They foster a collaborative, remote-first culture with an emphasis on diversity, employee well-being, and career growth.
Manage medium-risk delinquent accounts to identify appropriate collections strategies.
Communicate with customers to explain payment options and build trusting relationships.
Collaborate with internal teams to resolve complex account situations and minimize financial losses.
This banking and financial services company focuses on helping customers with delinquent accounts find practical payment solutions. It fosters a customer-focused, collaborative culture and supports remote work across Canada.
Respond to participant inquiries about employer-sponsored savings and retirement plans.
Assist clients with transactions such as withdrawals, deposits, and retirement rollovers.
Provide support and guidance while complying with internal policies and maintaining client relationships.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they prioritize a People First culture focused on continuous learning, collaboration, and employee development.
Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Troubleshoot and resolve customer issues while maintaining high service standards.
Accurately capture and update customer information in internal systems and CRM platforms.
MCI is a fast-growing tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and technology solutions across multiple industries worldwide. The company employs over 10,000 talented individuals and fosters a diverse, equal opportunity work environment.
Provide expert advisory and analytical support for life and health insurance programs, processes, and initiatives.
Analyze data and conduct studies to identify trends, risks, and opportunities, and develop practical recommendations.
Collaborate with clients, partners, and internal stakeholders to resolve complex issues and improve insurance operations.
Our partner is a Canadian organization in the life and health insurance sector, offering a 12-month temporary opportunity to improve insurance programs and processes. The culture is collaborative and remote-first, with an emphasis on cross-functional communication and stakeholder engagement.
Conduct investigations and inspections to assess damage, estimate costs, and determine settlement amounts.
Analyze medical, financial, and job information to determine eligibility for benefits based on statutory criteria.
Settle claims in accordance with standards and negotiate with all parties involved to ensure smooth processing.
Desjardins Group is the largest cooperative financial group in North America, offering a full range of financial products and services. With over 52,000 employees and named one of Canada's top employers, they foster a people-first culture and are committed to equity, diversity, and inclusion.
Handle inbound calls, chats, and emails from patients, healthcare professionals, and internal stakeholders with professionalism and empathy.
Respond to general consumer and healthcare professional inquiries, navigate websites, and manage temperature excursion requests.
Recognize, document, and report potential adverse events and product quality complaints while supporting the client as a liaison.
Alphanumeric is a recruiting company hiring on behalf of one of the world's largest pharmaceutical companies. They provide outsourced customer service support for diabetes, obesity, rare diseases, and cardiovascular and liver health products.
Coordinate patient support documentation and manage case updates to ensure timely reimbursement resolution.
Investigate routine reimbursement issues and maintain accurate case records for compliance and reporting.
Collaborate with internal teams, healthcare providers, and patients to facilitate effective case management.
This company provides patient support services, coordinating reimbursement processes and access to healthcare treatments across Canada. The organization fosters a collaborative, purpose-driven environment focused on operational efficiency and employee well-being.
Manage named Credit Union accounts to generate revenue growth and own client relationships.
Build strategic partnerships by presenting data, analytics, software, and technology solutions and negotiating pricing agreements.
Collaborate across teams to balance priorities, resolve issues, and identify new growth opportunities.
Experian is a global data and technology company that powers opportunities across financial services, healthcare, automotive, and more by unlocking the power of data. We have an amazing team of 25,200 people in 32 countries and an inclusive, purpose-driven culture that is multi award-winning.