Monitors and processes foreclosures or repossession of assets.
Complies with bank/investor/insurer guidelines, as necessary.
Interacts with customers/vendors/investors regarding default and foreclosure or repossession proceedings through written and verbal communication.
PNC is a financial services company. They are committed to delivering the best experience for their customers and fostering an inclusive workplace culture where employees feel respected and valued.
Supervise the performance of Call Center Teams to ensure Customer Experience Specialists meet or exceed performance standards.
Manage daily operations of the customer service team and provide feedback by monitoring all correspondence, including chats and emails.
Oversee, mentor, advise, and develop Customer Experience Specialists while consistently upholding professional conduct and respect.
LoanCare is a leading full-service mortgage loan subservicer that delivers excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity, innovation, and collaboration.
Act as the main influencer/decision maker regarding letter programing logic.
Define, develop, test, analyze and maintain new servicing operations letters.
Manage a project list, analyze appropriate prioritization based on business need, complexity, and compliance considerations.
LoanCare is a top national provider in mortgage loan subservicing, servicing loans for various financial institutions for 40 years. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services.
Coordinate the closing process from home sale to home closing.
Prepare and participate in weekly backlog meetings, track accuracy.
Communicate with buyers, lenders, and sales leaders regarding closing dates.
Century Communities is one of the nation's largest homebuilders and an industry leader in online home sales. They strive to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for their customers while reducing their carbon footprint.
Provide leadership and oversight across all core servicing functions.
Act as a key partner to the VP of Servicing, supporting strategy, prioritization, and execution.
Partner closely with Product, Engineering, and Data teams to design, build, and refine servicing workflows and systems.
Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Our remote-first team is spread across the United States and prides itself on its commitment to finance happiness through the power of home.
Oversee a team of Claims Analysts and outsourced vendor staff.
Ensure team meets quality, production, and service expectations.
Address complex claims and customer service inquiries.
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with the hiring company, while not replacing human judgement in the final hiring decisions.
Coordinate scheduling assignments between signing agent, borrower, and clients.
Handle incoming calls from signing agents, borrowers, and clients regarding scheduling.
Complete requests for reschedules and cancellations.
Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with various services related to loans. Their entrepreneurial mindset drives innovation and diversification, with a commitment to cultural values known as "The 5 C's".
Oversee daily claim workflows ensuring accuracy, timeliness and adherence to compliance requirements within Required SLAs.
Own team performance across CSAT, Quality, Productivity, Aging, and SLA, translating results into clear action plans.
Coach and develop team members through 1:1s, performance management and targeted development plans.
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions. Extend works with more than 1,000 leading merchant partners across industries and our headquarters is in downtown San Francisco.
Manage high-priority inquires and review complex purchase agreements and escrow instructions
Prepare and send exchange agreements and opening packages
Supervise and train Exchange Assistants, monitor performance, and assist in interviews and coaching
First American provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. They have an inclusive, people-first culture and have earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years.
Provide hands-on coaching and feedback to increase the capabilities and performance of your team.
Coach, develop and motivate your team to meet and exceed sales and productivity targets
A Place for Mom is the leading platform guiding families through every stage of the aging journey. Their teams have helped millions of families find care that fits their needs with free, personalized support while connecting caregivers and their loved ones to vetted providers.
I am unable to provide a company description because it is not included in this job posting. I am also unable to determine the company size or employee culture.
Collaborating with attorneys to resolve file issues.
Paramount Staffing is a leading staffing agency specializing in legal support staff and paralegals, serving international law firms and Fortune 500 corporations. They offer a personalized and innovative approach to career placement, focusing on matching candidates with the right job.
Provide administrative support to various departments.
Manage digital files and ensure accurate record-keeping.
Schedule meetings and coordinate travel arrangements.
TBS Investment & Management Company is passionate about providing administrative support in a remote setting. The company fosters a fast-paced and innovative work environment, offering opportunities to develop professional skills.
Lead a team handling stale-dated payments and unclaimed property processes.
Ensure compliance with stringent state laws and safeguard company assets.
Enhance operational banking tasks and strategic financial controls.
Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead, coach, and mentor a team of Customer Operations Specialists to meet and exceed performance expectations.
Monitor daily workflows and queues to ensure timely, accurate resolution of provider and client inquiries.
Track and analyze team performance against key metrics, including OKRs and productivity KPIs.
Grow Therapy is a technology-powered marketplace that empowers therapists, augments insurance payors, and serves patients in need of mental healthcare. They have raised more than $178mm of funding and have empowered more than ten thousand therapists and hundreds of thousands of clients across the country.
Manage daily service calls and correspondence with customers and field staff.
Provide excellent customer service via phone and email.
Problem-solving and decision-making on service-related issues.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Manage all aspects of Commercial Fulfillment processes, Post Closing Functions, Centralized Funding, and collateral perfection, including collateral management activities.
Ensure all processes are designed and executed in a manner that delivers automated integration and quality output for loan boarding and life of loan servicing of account.
Manage two pathways within commercial loan fulfillment, encompassing both internally prepared and attorney-prepared documents.
Fulton Bank is committed to changing lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them.
Organizes and coordinates executive's schedule by arranging appointments and maintaining calendars.
Handles all telephone calls, greets visitors, and composes confidential correspondence.
Relieves the VP of routine administrative details, including data compilation and analysis.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They connect candidates with partner companies and share shortlists with hiring teams to help them find the right people.
Responsible for the supervision of the accounting for a specific team of accountants.
Communicates regularly with clients to discuss the financial performance of their properties and respond to accounting questions.
Coordinate with operational team members to prepare and approve financial budgets for each property.
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. They've grown organically from a small property management firm to one of the most trusted allies in real estate, with a dynamic team that thrives on unity.
Prepare, submit, and track permits, maintaining an up-to-date permit log.
Maintain customer, job, and invoice records and keep data clean.
Build and send daily and weekly "numbers snapshot” with key metrics.
Offshore Launch is a staffing agency that helps small business owners scale their operations with top global remote talent. It is a people-centered agency that values growth and ongoing development.