Own and grow a portfolio of 25 or more mid market enterprise customers, guiding them from go live through long-term value realization
Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes
Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows
Moveworks, now part of ServiceNow, is redefining how work gets done. Together, they combine Moveworks’ industry-leading AI Assistant with ServiceNow’s world-class workflow platform to deliver instant, intelligent support across IT, HR, Finance, and beyond.
Master AI agents, automations, integrations, and analytics
Own onboarding, adoption, and expansion lifecycle
Configure AI agents across voice, chat, and messaging
The client is a fast-growing company in the AI-powered business communication space, helping organizations replace manual workflows with intelligent AI agents across voice, chat, and messaging. They partner with enterprise staffing and workforce organizations, embedding AI agents directly into ATS and CRM systems to drive automation, efficiency, and scale.
Serve as the primary post-sales point of contact for a variety of small business customers
Develop a deep understanding of each customer's business objectives and industry challenges.
Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.
Podium brings AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses, they capture and convert leads 24/7. They have been recognized as the Best AI Implementation by Inc. Magazine.
The Solution Sales Executive will oversee market success of ServiceNow's Moveworks products.
Support territory strategy and planning to improve vertical understanding, account use case targeting and execution.
Provide input to AE during the account planning process based on territory strategy and recommendation.
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500®, with a cloud-based platform connecting people, systems, and processes to improve work.
Learn from experienced Sales professionals and drive large Enterprise accounts.
Prospect under-penetrated Enterprise accounts and cross-sell new business unit applications.
Drive sales process management, opportunity closure, and ongoing account management.
ServiceNow is a global market leader in AI-enhanced technology. Their cloud-based platform connects people, systems, and processes for over 8,100 customers, including 85% of the Fortune 500®.
Manage active Vanguard deployments and customer issue resolution.
Develop and manage reference activity and materials with stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They provide an intelligent cloud-based platform that seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Own NRR, retention, and onboarding outcomes across the Customer Success organization.
Build and scale CS through AI, automation, and systems thinking.
Design and evolve engagement models across customer segments.
Customer.io's platform allows over 7,500 companies to send billions of emails, push notifications, in-app messages, and SMS every day. They power automated communication, helping teams send smarter, more relevant messages using real-time behavioral data; they value empathy, transparency, and action.
Manage the administration and optimization of Customer Success platforms.
Leverage AI and automation tools to enhance account insights, risk detection, and customer communications.
Execute and standardize core customer lifecycle processes, including onboarding, success planning, Quarterly Business Reviews, renewals, and expansion.
IDC is a global provider of trusted technology intelligence. They equip business and technology leaders with the evidence they need to make confident decisions, informing strategy, investment, and innovation across industries and regions with over 1,000 analysts worldwide.
Serve as the primary customer-facing technical lead, guiding new customers from kickoff through platform adoption.
Take hands-on ownership of the technical provisioning process and auto-provisioning milestones.
Partner with the AI Adoption team and execute learning frameworks in the field with customers.
Hatz AI focuses on AI adoption, training frameworks, and customer success. We are dedicated to ensuring our customers see rapid time-to-value and are set up for long-term success.
Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus.
Managing the Partner Ecosystem and cross functional collaboration across stakeholders through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success.
Work with a specified set of ServiceNow partners to generate new business in existing accounts and in new logos, as well as ensuring our partners assist in delivering successful projects.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
You partner with our initial customers to drive product value
You develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value
You partner cross-functionally to translate business needs and product requirements into new solutions for customers
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They offer an intelligent cloud-based platform connecting people, systems, and processes to empower organizations.
Manage day-to-day client success KPIs within assigned client base.
Participate in client onboarding and ensure smooth adoption.
Monitor performance metrics and provide actionable insights to leadership.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead strategic initiatives across Customer Success, Sales, Engineering, Product, and Support teams.
Develop OEM partner onboarding and value delivery assets for the customer journey.
Create business review frameworks and executive success summaries.
Prophecy is the leader in AI-native data preparation and analysis, revolutionizing how enterprises turn data chaos into insights. They are a fast-growing company building the next data revolution where AI agents and humans work together to transform data and ship trusted insights.
Partner with executive leaders to shape digital strategies anchored on ServiceNow’s AI-powered platform.
Establish ServiceNow as the trusted platform for operational efficiency and intelligent automation.
Drive transformation of customer service operations to improve case resolution speed and experience.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Own the AI MarTech and agentic roadmap, prioritizing capabilities that eliminate redundant workflows.
Evaluate AI tools, platforms, and vendor offerings to determine strategic fit within ServiceNow’s environment.
Drive AI proficiency across the marketing organization by shaping enablement strategies and adoption models.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. They have an intelligent cloud-based platform to empower organizations to find smarter, faster, and better ways to work.
Translate complex customer business process challenges into innovative, high-impact AI solutions.
Operate at the intersection of Customer Success, Product Management, and Engineering.
Influence product evolution by ensuring learnings are folded back into the core platform.
Moveworks was founded in San Diego, California in 2004. Moveworks is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500, by seamlessly connecting people, systems, and processes.
Serve as the executive point of contact and trusted advisor to the most strategic accounts, partnering directly with C-suite leaders to align transformation objectives to measurable business outcomes.
Establish executive governance structures (steering committees, QBRs, etc.) that ensure accountability, transparency, and alignment at every stage of the customer lifecycle.
Lead through influence—aligning dotted-line and matrixed teams across Delivery, Support, Success, Product, Sales, and Partners to drive unified outcomes.
ServiceNow is a global market leader providing cloud-based solutions that streamline digital workflows. They serve over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes through their intelligent, AI-enhanced platform to improve efficiency.
Lead executive alignment, global business plans, and sales.
Drive and generate new business via the "sell-to," "sell with," and "sell through" motions.
Ensure successful execution of operational and revenue targets.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. The company's intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Define experience-led strategies for ServiceNow deployments.
Create high-impact artifacts like experience maps and prototypes.
Build partnerships with stakeholders to improve products.
ServiceNow is a global market leader in AI-enhanced technology. They bring innovative cloud-based platform seamlessly connects people, systems, and processes to empower organizations. ServiceNow has over 8,100 customers, including 85% of the Fortune 500®.
Work seamlessly with software engineers, product managers, product designers, and customers, to deliver intelligent systems using AI.
Collaborate directly with customers to co-innovate AI solutions tailored to their needs acting as the first point of contact or escalation.
Drive large scale, cross-functional, high visibility AI software development builds on condensed timelines.
ServiceNow provides innovative AI-enhanced technology on its intelligent cloud-based platform which seamlessly connects people, systems, and processes. It is a global market leader with over 8,100 customers, including 85% of the Fortune 500®, and they empower organizations to find smarter, faster, and better ways to work.