Responsible for providing word processing and document production services for clients, utilizing tracking software and ensuring quality and timeliness.
Must have at least one year of document production experience, preferably in legal or corporate settings, with strong MS Office skills.
Role is on-site for training then remote, working Thurs-Mon 9am-6pm ET, with a focus on accuracy and client satisfaction.
Williams Lea by RRD is a global business support services company with over 200 years of experience, providing administrative support, document production, and marketing services to legal and financial industries. They have thousands of employees worldwide and emphasize a people-powered culture.
Transcribe legal audio files for a federal contract with high accuracy and attention to detail.
Use a Windows-based computer with current Microsoft Word and a compatible USB foot pedal.
Commit to transcribing at least 200 audio minutes per week and meet typing speed of 55 WPM.
eScribers is a leader in court reporting and transcription services for government agencies across the US and UK & Ireland. The company is private equity backed, growing rapidly, and values professionalism, innovation, and collaboration.
Resolve complex consumer issues and advise first-level representatives on high-level issues.
Assist policy holders with billing questions and concerns, and support policy changes as requested.
Provide recommendations and adjustments to meet policy holders' needs in a fast-paced environment.
TP is a leading global provider of digital business services, partnering with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion and diversity, providing limitless career advancement.
Provide document production, administrative, and clerical support to attorneys and staff across the firm.
Prepare and process complex legal documents, including correspondence, tables of contents, and blackline comparisons.
Collaborate with ARC Specialists firm-wide to ensure efficient and effective work production.
Ballard Spahr is an AmLaw 100 law firm with more than 750 lawyers in 19 U.S. offices, serving clients across industry sectors in litigation, transactions, and regulatory compliance. The firm fosters a collaborative culture with strong leadership encouraging professional growth and a commitment to innovation.
Provide quality customer service by handling inbound and outbound calls professionally.
Take accurate notes, schedule appointments, and process orders with attention to detail.
Maintain multitasking abilities while following scripts and documenting calls effectively.
AnswerAide provides 24/7 telephone answering services and customer service outsourcing for businesses. Their supportive team culture emphasizes training and appreciation, helping employees thrive in a positive work environment.
Provide clear and accurate verbal descriptions of printed and electronic materials inaccessible to assistive technologies.
Proofread documents, interpret visual content like charts and graphs, and prepare business documents.
Conduct research, organize records, and maintain strict confidentiality in all tasks.
The partner company provides accessibility and administrative support to blind federal employees. It operates with a focus on confidentiality, professionalism, and inclusivity.
Provide administrative and operational support to mortgage loan originators throughout the loan process.
Coordinate with processors, title companies, real estate agents, and customers to ensure deadlines are met.
Maintain organized loan files and verify completeness before forwarding to the processing team.
Our partner is a mortgage lending and financial services company. They offer a remote work environment with a collaborative culture and emphasize flexibility and growth.
Enter, update, and maintain accurate data in company systems and spreadsheets.
Organize and categorize digital files and documents systematically.
Support various administrative and virtual assistant tasks for multiple departments.
Soft Innovation Ltd provides digital solutions and administrative support services. The company fosters a supportive remote work culture with opportunities for growth.
Assist customers with transportation questions and concerns.
Schedule, modify, and cancel reservations as requested.
Document and resolve customer complaints accurately and professionally.
Modivcare connects people with care by facilitating non-emergency medical transportation and personal/home care services. They serve underserved populations to improve access, reduce costs, and enhance outcomes, offering a supportive team environment with comprehensive benefits.
Create compelling sales collateral like proposals and pitch documents to differentiate D2L and generate new business.
Manage multiple documents on tight deadlines, ensuring error-free, consistent content.
Collaborate with experts to maintain product knowledge and support proposal operations.
D2L is a cloud company modernizing education and building the Future of Work. The company has been transforming learning for 25 years and fosters an inclusive, innovative culture.
Manage tutoring session reports, user rostering, and scheduling to ensure operational accuracy.
Coordinate tutor substitutions, onboarding, and cross-functional issue resolution.
Identify opportunities to improve workflows and maintain strong communication with leadership.
They operate an online tutoring marketplace connecting students with tutors. They are a growing, education-focused organization with a collaborative, team-oriented culture.
Professionally manage high-volume chats and emails, resolving complaints, orders, and inquiries promptly.
Provide accurate information on products, services, pricing, and policies while troubleshooting issues.
Meet performance metrics like NPS, CSAT, and AHT through effective communication and problem-solving.
Ibex is a customer experience and support services provider offering remote work opportunities. The company focuses on empowering women in Pakistan with flexible, home-based roles in a professional environment.
Write creative and compelling proposals and sales collateral to differentiate D2L and generate new business.
Manage multiple sales documents on tight schedules under elevated pressure.
Collaborate cross-functionally with subject matter experts to create persuasive documents.
D2L is a cloud company that modernizes education and builds the future of work. They have been dedicated to transforming the way the world learns for 25 years, fostering a culture of innovation and impact.
Deliver professional and courteous service via phone, email, or web inquiries.
Identify opportunities for upselling and cross-selling to meet client needs.
Collaborate with team members and leadership to support customers throughout the full policy cycle.
Sutherland is a global digital transformation company that helps clients achieve greater agility and transform automated customer experiences. With over 35 years in business and a Great Place to Work certification, they foster a culture of problem-solving, relationship-building, and career growth.
Process and balance incoming contracts and payments in the administrative system with attention to detail.
Assist customers and dealers with cancellations, contract inquiries, and portal navigation.
Collaborate with teams to ensure accurate contract corrections, claims, and year-end audits.
Protective helps protect customers against life's uncertainties, providing insurance and peace of mind. They are a large company with a focus on employee wellbeing, offering comprehensive benefits and emphasizing a diverse and inclusive workforce.