Lead the strategy, performance, and execution of all centralized operational functions to enable our care model performance.
Establish KPIs, dashboards, and performance frameworks to drive strong processes with operational visibility across the company.
Lead, mentor, and actively develop leaders across the central operations team, fostering a high-performing, inclusive, and supportive employee culture.
Establish operating cadence that aligns clinical operations around shared priorities.
Design and implement a company wide operating rhythm.
Partner closely with Regional General Managers to ensure markets operate with clear accountability.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the healthcare system. Founded in 2021, it's backed by leading healthcare investors and is scaling rapidly across states and populations.
Provide direct supervision, coaching, and performance oversight to clinical managers.
Serve as a primary operational liaison between clinical teams and health plan care management teams.
Oversee onboarding and training for care teams and clinical managers.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. They cultivate a dynamic and inclusive team environment.
Help lay the infrastructure (HRIS, handbooks, onboarding, performance management) to support rapid headcount growth over the next five years.
Turn HR processes (e.g., hiring, onboarding, performance reviews) into auditable scalable systems, each with their own KPIs.
Team with hiring managers to quickly source and screen amazing new hires.
IMPaCT unlocks the power of the grassroots community health workforce by finding, training, and enabling Community Health Workers. It is the largest and most scientifically-proven Community Health Worker platform in the country, used across 20 states.
Own async throughput, backlog health, and system capacity.
Design and scale a multi-layer leadership structure.
Define and refine time-per-task benchmarks and unit economics.
Midi is a high-growth virtual care company redefining women’s health through technology-enabled clinical delivery. Their care model combines synchronous visits with high-volume asynchronous care delivered by a distributed clinical team.
Develop, implement, and refine Field Service Operations strategies that improve efficiency, reduce costs, and enhance service quality.
Develop operational KPI’s and implement tools to monitor field service performance.
Develop annual budgets, manage operational P&L, and drive cost-optimization.
TurboCell delivers low to no-emission energy anywhere and operates on a variety of fuels, including 100% hydrogen. TurboCell is part of the Endeavour Energy ecosystem, a purpose-driven organization helping innovators develop and launch global solutions for energy, water, and waste.
Design, implement, and optimize operational workflows for the Workers' Compensation division.
Support and manage operational teams, including training and performance management.
Develop and track KPIs to measure operational excellence and program performance.
Scan.com is a digital health company making diagnostics accessible, fast, and transparent. They have raised over $70m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY, and their B2C marketplace simplifies booking a scan.
Own the end-to-end performance, and evolution of Spring Health’s 24/7 Crisis Line, Critical Incident Response (CIR), Mandatory Referral, and Manager Consultation services.
Translate enterprise customer needs and clinical quality requirements into scalable clinical operating models.
Partner cross-functionally with Product, Care Support, Customer Success, Legal, Network Operations, and Business Intelligence to continuously enhance service delivery and the member experience.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need. They partner with over 450 companies and provide care for 10 million people.
Build and lead the Value Attainment team and define the team structure.
Transition Ambience from bespoke customer analyses to a repeatable measurement framework.
Serve as an external-facing subject matter expert – joining customer and prospect calls.
Ambience Healthcare is building an AI intelligence platform that restores humanity to healthcare. They help providers focus on delivering care by removing administrative burden; Ambience was selected as a LinkedIn Top Startup in 2024 and 2025.
Lead the design and execution of the Medicare Advantage Transformation plan.
Direct cross-functional workstreams to implement key MA initiatives.
Monitor key performance indicators for the MA business line.
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Serve as a trusted advisor to the CRO and facilitate alignment across leadership teams.
Manage operating cadence and ensure visibility, accountability, and execution are maintained.
Support the CRO in executing high-priority strategic initiatives and programs.
Virginia General is looking for a Remote Chief of Staff to the CRO. In this strategic partner role, the successful candidate will significantly contribute to enhancing the operational efficiency of the global revenue organization.
Own market operational performance against organizational and contractual outcomes, ensuring initiatives drive measurable clinical and financial results
Lead operation partnerships with customers in the market, aligning on market strategy, contractual goals, and performance targets across cost, quality, and member experience.
Partner with the clinical leadership to align care model execution with operational strategy, ensuring seamless member experience and optimized performance outcomes
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide.