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$95,000–$110,000/yr
US Unlimited PTO 12w maternity

  • Lead ongoing client relationships at the campaign level, providing proactive communication.
  • Maintain and update campaign project plans in Asana across all active accounts.
  • Drive structured launch readiness reviews ensuring each parallel phase has clear owners and deadlines before kickoff.

Project Management Client Management Pharmaceutical SaaS Communication

20 jobs similar to Senior Client Services Manager

Jobs ranked by similarity.

$130,000–$150,000/yr
US Unlimited PTO 12w maternity

  • Own a portfolio of pharmaceutical accounts with responsibility for retention, expansion, and overall account health.
  • Develop and execute annual account growth plans aligned to client brand and portfolio strategies.
  • Manage and mentor a team of Client Services Managers and Coordinators, fostering a high-performance, solutions-oriented team culture.

Impiricus is an AI-powered HCP Engagement Engine that helps life sciences companies support physicians. They ethically connect HCPs to pharma resources and reduce go-to-market costs. They were named the #1 fastest growing company in North America in 2025 by Deloitte.

$130,000–$160,000/yr
US 4w PTO

  • Lead day-to-day client communications, ensuring all interactions advance client objectives.
  • Provide strategic oversight of Pharma client programs, ensuring alignment with contractual commitments and service level agreements.
  • Prepare and lead client calls with comprehensive agendas developed in collaboration with stakeholders.

DrFirst empowers providers and patients to achieve better health through intelligent medication management. They improve healthcare workflows and help patients start and stay on therapy with end-to-end solutions. They have over 420,000 prescribers, 71,000 pharmacies, 270 EHRs and health information systems, and over 2,000 hospitals in the U.S.

$25–$25/hr
US

  • Assist in project setup, timeline maintenance, and progress tracking using Asana.
  • Attend client meetings, prepare status updates, and organize client documents.
  • Collaborate with internal teams to gather information and support campaign launches.

Impiricus is an AI-powered HCP Engagement Engine, ethically connecting HCPs to pharma resources and reducing go-to-market costs. Deloitte named Impiricus the #1 fastest growing company in North America in 2025; they are guided by a council of 2000+ trusted HCP advisors.

US

  • Responsible for business growth with existing manufacturers.
  • Create, manage, and execute the company’s strategic plan.
  • Maintain and strengthen overall client relationships.

CareTria is dedicated to providing exceptional care, currently seeking passionate contributors to join their team. As an equal opportunity employer, they value integrity, teamwork, and results-oriented individuals.

$120,000–$130,000/yr
US

  • Lead the end-to-end project lifecycle.
  • Serve as the primary point of contact for clients.
  • Identify project risks and develop mitigation strategies.

Stardog is the leading Enterprise Knowledge Graph platform, turning data into knowledge to power more effective digital transformations. One of Fast Company's Most Innovative Companies, Stardog is a fast-growing venture-backed company with a globally distributed team.

$78,000–$105,000/yr
US 5w PTO

  • Assist clients in succeeding with Cotiviti through understanding their needs.
  • Serve as the account manager and trusted advisor for client operational contacts.
  • Coordinate and manage joint meetings with client and internal staff.

Cotiviti provides data-driven healthcare solutions. They help their clients improve their performance. Cotiviti offers a team-oriented environment.

$60,000–$75,000/yr
Canada Unlimited PTO

  • Be a Procurify product expert and the main point of contact for onboarding clients.
  • Build strong client relationships and project manage the implementation process.
  • Understand client business requirements and support technical configuration and workflows.

Procurify is an AI-enhanced procurement and AP automation platform for the mid-market, making it easy for organizations to take control of spend and save money. As a remote-first company, they are trusted by hundreds of companies around the world.

US UK

  • Own day-to-day client management for assigned accounts, serving as the primary point of contact.
  • Manage deliverables across campaigns and initiatives, ensuring timelines, scopes, and dependencies are clearly defined and met.
  • Translate channel strategies and media plans into clear action steps for internal activation and analytics teams.

Goodway Group is an independent and remote-first media and marketing services firm with a 90+ year history that has the security of an established company combined with a start-up feel. Our diverse team of digital strategists, media practitioners, technologists and data scientists have won awards for innovative marketing technology and impactful work.

$75,000–$89,000/yr
US

  • Make clients wildly successful through ongoing delivery, support, and optimization of Softdocs Platform solutions
  • Serve as the primary day‑to‑day point of contact for Managed Services clients, ensuring clear communication around priorities, scope, timelines, and outcomes
  • Lead Managed Solutions Consultants and adjacent team members within a matrix‑based resource model to ensure consistent delivery and shared understanding of client commitments

Softdocs specializes in serving Higher Education and K12 institutions, as well as State and Local Government through Etrieve, an enterprise content management (ECM) platform. With a 25-year history, Softdocs is committed to promoting educational and governmental equity by eliminating inefficiencies.

$85,000–$95,000/yr
US

  • Oversees strategic client relationships and leads communication to clients regarding project updates.
  • Works with team to develop project plan, identify critical path, identify potential risks and associated mitigation plans.
  • Defines KPIs and oversees dashboard development to drive forecasting and performance insights to keep project moving and to meet deadlines.

Pace Analytical provides the service, science, and laboratory data needed to make critical decisions. Through a nationwide laboratory network, Pace advances the science of businesses, industries, consulting firms, government agencies, and others.

Global Unlimited PTO

  • Lead the programmatic structure for multiple customer implementation projects, from project kickoff to go-live, ensuring each customer achieves a smooth and successful deployment.
  • Own high-level project planning and execution, managing scope, milestones, and deliverables while keeping all stakeholders informed with clear, timely communication.
  • Collaborate with internal teams—from Sales to Customer Success to Product—to ensure seamless handoffs and alignment on client outcomes.

Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. They are backed by top-tier investors like Bessemer, KKR, and Revolution, and is one of the fastest-growing scale-up SaaS companies in the world.

$40–$40/hr
US

  • Act as the primary day-to-day contact for clients, ensuring effective communication and understanding of client needs.
  • Translate client requirements into actionable plans and provide timely responses with clearly outlined next steps for clients and internal teams.
  • Manage scope of work to ensure proper tracking and delivery of all project deliverables.

HelloKindred specializes in staffing marketing, creative, and technology roles, offering talent solutions that can be delivered on-site, remotely, or hybrid. They aim to make work accessible and improve lives by connecting talent to flexible opportunities with trusted brands.

US Unlimited PTO

  • Be the primary face to the client during the implementation process
  • Conduct impact analysis with client to determine the appropriate requirements for a smooth and successful implementation
  • Create and maintain a detailed project plan and open items log for project monitoring purposes

SmithRx is a rapidly growing Health-Tech company aiming to disrupt the Pharmacy Benefit Management (PBM) sector. They have a mission-driven and collaborative culture that inspires their employees to do their best work and are guided by their company values: Integrity, Courage, and Together.

$180,000–$200,000/yr
US

  • Serve as the primary executive-level point of contact for assigned enterprise customers.
  • Develop a deep understanding of each customer’s business, strategic priorities, and success metrics.
  • Partner with internal teams to continually elevate value delivered, ensuring it's consistently on-time, on budget, and exceeding customer expectations.

Impiricus is an AI-powered HCP Engagement Engine that ethically connects HCPs to pharma resources. Founded by a physician and pharmaceutical executive, they were named the #1 fastest growing company in North America in 2025 and has unique access to a large network of HCPs.

Costa Rica

  • Lead all phases of study management, including Planning and Setup, Monitoring, and Closeout.
  • Gather customer requirements and translate them into clear instructions for internal teams.
  • Identify study risks and associated mitigations; escalate when appropriate.

Clario is a leading provider of endpoint data solutions to the clinical trials industry, generating high-quality clinical evidence for life sciences companies. Our global team of science, technology, and operational experts have supported over 70% of all FDA drug approvals since 2015.

$135,000–$150,000/yr
US

  • Provide project management for enterprise customers, focusing on on-time delivery with high quality outcomes.
  • Establish relationships at all levels of the customer organization.
  • Triage customer escalations, diagnose issues, and develop contingency plans.

Tonkean is the world’s first totally customizable process experience platform, creating intelligent, personalized automations. They are focused on employee experience and democratizing access to innovative technologies.

US

  • Manages client engagement and project delivery across accounts.
  • Acts as liaison between clients and internal teams for projects.
  • Oversees junior team member contributions, ensuring objectives are met.

Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances. They partner with life sciences companies around the world to generate evidence, translate data into compelling narratives, and enable commercial decisions that position products for market success.

$900,000–$1,200,000/yr
Mexico

  • Own end-to-end delivery plans for client initiatives.
  • Lead client governance and execution: recurring status calls, stakeholder alignment, RAID management, action/decision tracking, and executive-ready reporting.
  • Manage client deliverables across the lifecycle: requirements clarification, solution alignment, release planning, test coordination (SIT/UAT), production readiness, deployment coordination, and hypercare.

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Their verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide.

US

  • Assisting in the management of cross-functional sub teams to facilitate timely planning, execution, tracking, and completion of NDA-related clinical deliverables.
  • Setting up meetings, drafting agendas and detailed minutes, and tracking actions through completion.
  • Assisting in the identification of issues impacting plan execution and working with the team to identify risks and develop mitigation strategies

Amylyx is dedicated to ushering in a new era for treating diseases with high unmet needs. They value urgency, rigorous science, and unwavering commitment, demonstrated by their experienced team ready to take action.

$90,000–$100,000/yr
4w PTO

  • Serve as a proactive, strategic partner, aligning Quinsite’s analytics solutions with evolving client objectives.
  • Build and sustain strong relationships with key client stakeholders by understanding their business goals, challenges, and definitions of success.
  • Act as a trusted content SME, translating complex healthcare data and analytics concepts into accessible insights for diverse audiences.

Launched in 2017, Quinsite is a rapidly growing M-SaaS (managed software as a service) company offering advanced analytics solutions for healthcare organizations nationwide. They have an amazing team comprised of ingenious, self-motivated, resourceful individuals who embrace core values.