Source Job

• Efficiently triage incoming phone calls with professional phone etiquette.
• Provide support for call center staff and resolve issues promptly.
• Effectively communicate issues and solutions to members and pharmacies.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.

• Answer inbound calls and schedule service appointments.
• Respond to customer requests to resolve issues.
• Maintain and update customer database.

T3 Services Group is transforming the trades one customer at a time with top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the customer experience.

• Respond promptly and accurately to inbound user inquiries via phone.
• Proactively identify user needs, guide them through key features and workflows, and serve as a trusted product specialist.
• Troubleshoot issues by testing different scenarios, impersonating users, analyzing potential product malfunctions, and submitting escalations as needed.

Givebutter is a fundraising and CRM platform for nonprofits, empowering millions of changemakers to raise more, pay less, and give better. They have been certified as a Great Place to Work® since 2021 and are the #1 rated nonprofit software company on G2.

• Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
• Provide compassionate customer support using scripted and non-scripted responses.
• Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.

Modivcare is leading the transformation to better connect people with care, wherever they are. They serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs, and improve outcomes.

• Connect with customers via phone/email/chat/social media to resolve questions/concerns.
• Calmly attempt to resolve and de-escalate any issues.
• Respond to requests for assistance and/or possible processing payments.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees speaking 300+ languages, they emphasize community support, client satisfaction, and environmental responsibility.

• Answer telephone calls from customers inquiring about goods and services.
• Provide high-quality service with a helpful, professional attitude.
• Assist clients with inquiries on debit card incentives, orders, and balances.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. The company is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

• Schedule customer appointments for collision repair and estimates following procedures.
• Manage a high volume of customer communications and assist with rental car/tow scheduling.
• Resolve customer concerns using internal resources and maintain data integrity.

Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. They operate over 650 state-of-the-art locations and have been in business for over 25 years, focusing on a People First vision.

• Directly responsible for helping meet and exceed client expectations by supporting our clients and their employees.
• Answer incoming calls and chats from customers about their employer’s benefits plans and related processes.
• Document information into a client system to track customer interactions and solutions.

Bswift transforms benefits administration, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

• Deliver customer support via phone and chat.
• Troubleshoot issues and provide solutions with service.
• Track support tickets and work with internal teams.

Roofr is obsessed with its customers and gathers feedback to shape its products. It connects solutions like payments and material ordering into a seamless platform, with an amazing culture, strong financials, and best-in-class company metrics, providing team growth and impact.

• You'll need an Internet connection and a mobile device or computer.
• Work from home from any location, any hours, any day - your choice.
• Must be a current USA resident and able to focus and follow through.

They are looking for survey takers and focus group participants to do tasks, micro tasks, and online opinion panels. They offer a fun way to earn extra cash working from home part time on the fly – work when you want.

• Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
• Have a passion for helping members make decisions that will enhance their healthcare experience
• You will be making a difference in someone’s life!

Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. From best-in-class clinical expertise to personalized and automated solutions, they integrate the power of human touch with data-driven technology in their mission to make healthcare better for all.

• Actively conduct outreach via phone, text, and email daily
• Successfully complete >100 outbound calls a day
• Maintain 92% or higher customer satisfaction score

Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes.

• Perform tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more.
• Work from home from any location, any hours, any day.
• Be able to read, write and take direction as well as type a minimum of 25 words per minute.

They are looking for people who want to work remotely from home as research participants. It is great for people from all backgrounds.

• Support customers over the phone to schedule appointments for registering their firearms device.
• Ensure accuracy and completeness of customer paperwork prior to submission.
• Validate customer information and resolve documentation issues with attention to detail.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. They are an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

• Assist clients via phone, chat, and video
• Support trainers and clients with program questions
• Maintain strong customer relationships

Dog Academy is seeking a Customer Support Specialist to assist clients and trainers in our remote call center support team. They value diversity in their workplace and are an equal opportunity employer.

• Answer inbound sales and service calls, focusing on helping customers and enhancing their experience.
• Offer thoughtful advice to help customers get the most value from their contact lens purchase on every call.
• Identify and resolve customer issues quickly, empowering yourself to make decisions in the moment for a positive experience.

1-800 Contacts aims to simplify and make vision care accessible and affordable. They have an award-winning culture and continue to develop innovative products, with ownership by KKR, a private equity investment company.

• Act as a Gentiva representative supporting patients seeking post-acute care.
• Navigate healthcare options, including post-acute offerings and Medicare coverage.
• Assist in the admissions process by coordinating with Gentiva branch staff.

Gentiva offers compassionate care in the comfort of patients' homes and is a national leader in hospice care, palliative care, home health care, and advanced illness management. They have nearly 600 locations and thousands of dedicated clinicians across 38 states, fostering a collaborative environment.

• Respond to client inquiries and provide timely updates on prescription status
• Monitor prescription workflows and proactively flag delays or discrepancies
• Assist with reshipments and coordinate issue resolution with internal teams

Precision Medicine is revolutionizing healthcare by providing accessible, personalized, and efficient healthcare solutions. They value diverse perspectives and foster an environment where employees can thrive, innovate, and make a meaningful impact on patients’ lives.

• Work from home position perfect for those with any type of work background.
• Full-time and part-time remote opportunities in a variety of career fields.
• Flexibility to participate in discussions on-line or in-person.

They connect individuals looking for part-time or full-time work with companies hiring employees to work from their homes. They offer a variety of remote opportunities in different career fields, with training provided based on the position.

• Field customer inquiries, finding innovative ways to respond to questions, issues, and concerns.
• Connect with customers via phone/email/chat/social media to resolve their questions or concerns.
• Calmly attempt to resolve and de-escalate any issues.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 employees speaking over 300 languages, they focus on streamlining business in meaningful and sustainable ways, fostering inspired and passionate people.