Analyze churn patterns across multiple brands and identify at-risk segments.
Audit customer lifecycle and own initiatives to improve onboarding and activation.
Run experiments on retention strategies and build automations to support at scale.
Foxelli Group builds D2C e-commerce brands reaching millions and generating over $20M annually. The company fosters a culture of AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together.
Own product roadmap planning, prioritization, and strategic initiatives.
Define goals, KPIs, hypotheses, and experiment strategies based on business impact and data insights.
Monitor product metrics, landing performance, and optimization opportunities.
Social Discovery Group (SDG) unites millions of users on dozens of products, solving loneliness and disconnection. With 1000+ professionals and digital nomads across 150 countries, they redefine online connections through platforms like DateMyAge and Dating.com and are proud to be a two-time “Great Place to Work” winner.
Define and execute a product strategy to drive acquisition, activation, retention, revenue, and referral.
Own the user onboarding journey and continuously improve conversion across mobile, web app, and browser extension.
Contribute to monetization initiatives, identifying how to better convert and extract value from the existing user base.
Joko helps consumers shop smarter with a mission to revolutionize shopping. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York improving shopping through cashback, coupons, and carbon tracking.
Own and evolve the end-to-end search experience from query input to zero-results states across all platforms.
Shape search relevance and ranking strategies by working with data science and ML teams.
Drive discovery and navigation for complex health-related customer journeys.
As Europe's No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”.
Manage and grow relationships with a portfolio of customers, ensuring strong engagement, satisfaction, and long-term retention across the customer lifecycle.
Monitor customer health, proactively address risks, and resolve issues or escalations in collaboration with internal teams.
Lead onboarding, product demos, enablement sessions, and success planning to drive product adoption and value realization.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.
Seamlessly transition customers from their onboarding journey, focusing on long-term adoption and success, and growing the installed base revenue number.
Build and maintain Strategic Account Plans in collaboration with your customers, including retention and growth strategies.
Maintain visibility into customer issues and requests in partnership with our Customer Care team, ensuring customers are updated regularly.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Become a Lovable expert: Understand every part of our product.
Provide Delightful Support: Solve a wide range of user problems with speed, warmth, and clarity.
Troubleshoot and escalate effectively: Investigate bugs, edge cases, and unexpected behavior, partnering with engineering when needed to get users unblocked.
Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. The company is a small, talent-dense team building a generation-defining company.
Architect a "Systems-First" Retention Model, moving from reactive saves to proactive, behavioral interventions.
Own the Monetization Roadmap by designing, running, and analyzing pricing and packaging experiments.
Drive AI-Native Execution, reaching for AI first to build a custom churn-prediction agent and automate segmentation.
Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, their platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. With a team of 380+ people representing over 60 nationalities, they celebrate diversity and foster a workplace where everyone is heard and feels a sense of belonging.
Reporting to the AVP of Customer Success and focusing on French accounts in Europe.
Drive Synthesia’s future growth by building relationships with clients and turning them into happy users.
Helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users.
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Following its recent Series E funding round, their valuation stands at $4 billion. The company is headquartered in London, with offices and teams across Europe and the US.
Drive engagement growth across the member experience by identifying and shipping the highest-impact ways to deepen and broaden member engagement.
Partner with Growth and adjacent teams to help members engage meaningfully with the multiple close relationships in their lives.
Operate as a deep collaborator across the team, bringing rigor and pace to shape bigger bets in partnership with cross-functional leaders.
Life360's mission is to keep people close to the ones they love through services like location sharing and safe driver reports. The company has over 500 remote-first employees and serves approximately 97.8 million monthly active users across more than 180 countries.
Map the full customer journey to predict paid conversion and long-term engagement.
Quantify the breakages, identifying where the funnel leaks by user segments.
Design and run experiments to address breakages using in-app prompts, email, and onboarding redesign.
Koyfin is a fast-growing fintech company building a powerful analytics platform used by financial advisors and investors. They are recognized as a top-rated investment solution, valuing craftsmanship, accountability, and continuous improvement.
Define and drive the growth product strategy and roadmap, owning acquisition, activation, conversion, and retention metrics.
Design and run A/B experiments across the product to identify high-impact growth levers and iterate on findings.
Collaborate with engineering, design, and marketing to optimize onboarding, upsell, and pricing experiences.
Spellbook is the most comprehensive AI copilot for transactional lawyers, helping legal teams draft, review, and negotiate contracts faster. Backed by leading investors like Khosla Ventures, the company has raised over $80 million and is used by more than 4,000 law firms and in-house teams.