Act as a bridge between engineering, product, and customer success to translate complex technical knowledge into accessible content.
Write and maintain high-quality Help Center content, including user guides, troubleshooting articles, how-to tutorials, and FAQs.
Find creative solutions to scale documentation efforts by leveraging AI and automation to improve speed-to-market and consistency.
Optro is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. More than 50% of the Fortune 500 leverage our award-winning technology, and we're one of the 500 fastest-growing tech companies in North America.
Consistently create effective docs plans for new feature writing projects.
Independently prioritize the highest impact work beyond new feature ships.
Provide insightful and compassionate editorial and technical feedback when reviewing the work of peers.
dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. They've grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week.
Conceptualize, structure, and craft clear, concise product documentation.
Evolve our product content strategy and writing guidelines in partnership with Product Design and Marketing.
Collaborate with teams across the organisation to create and improve content driven by user needs and real-world use cases.
SmartRecruiters is a Recruiting AI Company that transforms hiring for enterprises, delivering an AI-powered hiring platform that automates and optimizes the entire talent acquisition process. An SAP company, SmartRecruiters has a remote-friendly culture and is recognized as a leader in recruitment technology.
Take full ownership of developers.addepar.com, performing regular audits.
Create high-impact documentation for new features and consolidate redundant information.
Rigorously test API documentation against live environments to verify accuracy.
Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. They have over 1,400 firms in nearly 60 countries and support clients worldwide with offices in several countries.
Create educational and informational content pieces that present the client as an authority.
Conduct desk research using credible technical and regulatory sources.
Proofread and edit content to ensure accuracy, clarity, and consistency.
Our client provides integrated water and waste management systems for the marine, offshore, and building industries, focused on the shipping and offshore sectors. They focus on sustainability and marine decarbonization, bringing novel technologies to market that help vessel owners and operators reach their environmental and operational targets.
Interview subject-matter experts (SMEs) about product-related changes.
Create technical documentation and tutorial video scripts for customers.
Partner with AI tools to improve efficiency and speed in your day-to-day tasks.
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. Their HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures.
Produce accurate and engaging documentation for developer partners integrating systems with the platform.
Translate API functionality into easy-to-follow instructions for writing API requests and understanding responses.
Guide the rapidly-expanding team on best practices for documentation and documentation-related processes.
CSG is a multinational organization headquartered in the United States that provides a SaaS platform. They help recognizable brands solve business challenges with innovative solutions and experts, creating customer experiences. The team is 100% remote and prides itself on a collaborative culture where everyone’s contributions are valued and diversity is celebrated.
Understand the gaps in our current documentation and how to organize and build documentation for scale
Help establish best practices within the technical writing team to keep up with our needs for documentation across projects and products
Manage a team of technical writers
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack. Their team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.
Research, outline, write, and edit new and existing content.
Gather information from subject matter experts independently.
Revise and edit existing documentation to ensure accuracy, clarity, and adherence to best practices.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. They aim to nimbly utilize the best that information technology offers to meet the business needs of their Federal Government customers.
Creating product documentation for end users and system administrators
Learning to author in a variety of environments, primarily DITA/XML
Researching, writing, and ensuring the accuracy of content that covers current and future releases of our product
ServiceNow started in San Diego, California, in 2004 with a vision to transform how we work. They are a global market leader with AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500, with an intelligent cloud-based platform.
Own the outcome: a cohesive, intuitive, and high-impact documentation ecosystem.
Implement industry-standard structures like the Diátaxis framework.
Lead the consolidation of our onboarding journeys.
Vcluster Labs is a venture-backed tech startup striving to be the leading force in enabling platform engineers. They raised +$30M from top-tier VCs and are in a hyper-growth phase looking for motivated people to complement their team.
Produce high-quality, developer-facing content about distributed systems concepts.
Translate complex technical ideas into clear, persuasive, and compelling content for engineers.
Collaborate with engineers and customers to deeply understand systems and design decisions.
Temporal is an open-source programming model simplifying code and enhancing application reliability, enabling faster feature delivery. They foster a curious, driven, collaborative, genuine, and humble culture, seeking individuals passionate about improving the developer experience and building world-class open-source software.
Develop content that showcases company solutions and expertise.
Collaborate with stakeholders to create assets resonating with target audiences.
Translate data and client outcomes into compelling case studies.
Jobgether is a platform leveraging AI to match candidates with jobs, ensuring quick and fair application reviews. They streamline the hiring process for partner companies by identifying top candidates for open roles.
Research, write, revise, and proofread technical documentation.
Partner with internal sales and engineering teams to incorporate requirements into legal contracts.
Maintain standardized language and documentation practices.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to its clients. The company employs more than 1,200 people all over the United States and has a culture that embodies the spirit of a startup with the advantage of a scalable business.
Experience writing newsletters, marketing emails, and LinkedIn content.
Ability to meet deadlines and deliver high-quality work.
INFUSE is looking for talented individuals to join their team. They are committed to complying with applicable data privacy and security laws and regulations.
Creating clear, concise documentation for complex technical topics.
Translating complex ideas into content accessible for different audiences.
Developing training materials and curriculum to support product education.
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible.