Fully own each long-form asset from research through final draft, ensuring narrative cohesion and strategic clarity.
Review and synthesize SME call recordings, source materials, internal documentation, and competitor research.
Transform technical and product messaging into executive-level, insight-driven narratives.
They are a cross-channel marketing platform that empowers growth marketers to create, execute, and optimize campaigns across email, push, SMS, in-app, and more. Their focus is on clarity, trust, and value-driven communication for technical decision-makers navigating complex martech ecosystems.
Consistently create effective docs plans for new feature writing projects.
Independently prioritize the highest impact work beyond new feature ships.
Provide insightful and compassionate editorial and technical feedback when reviewing the work of peers.
dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. They've grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week.
Interview subject-matter experts (SMEs) about product-related changes.
Create technical documentation and tutorial video scripts for customers.
Partner with AI tools to improve efficiency and speed in your day-to-day tasks.
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. Their HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures.
Understand the gaps in our current documentation and how to organize and build documentation for scale
Help establish best practices within the technical writing team to keep up with our needs for documentation across projects and products
Manage a team of technical writers
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack. Their team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.
Produce high-quality, developer-facing content about distributed systems concepts.
Translate complex technical ideas into clear, persuasive, and compelling content for engineers.
Collaborate with engineers and customers to deeply understand systems and design decisions.
Temporal is an open-source programming model simplifying code and enhancing application reliability, enabling faster feature delivery. They foster a curious, driven, collaborative, genuine, and humble culture, seeking individuals passionate about improving the developer experience and building world-class open-source software.
Creating clear, concise documentation for complex technical topics.
Translating complex ideas into content accessible for different audiences.
Developing training materials and curriculum to support product education.
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible.
Creating product documentation for end users and system administrators
Learning to author in a variety of environments, primarily DITA/XML
Researching, writing, and ensuring the accuracy of content that covers current and future releases of our product
ServiceNow started in San Diego, California, in 2004 with a vision to transform how we work. They are a global market leader with AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500, with an intelligent cloud-based platform.
Produce accurate and engaging documentation for developer partners integrating systems with the platform.
Translate API functionality into easy-to-follow instructions for writing API requests and understanding responses.
Guide the rapidly-expanding team on best practices for documentation and documentation-related processes.
CSG is a multinational organization headquartered in the United States that provides a SaaS platform. They help recognizable brands solve business challenges with innovative solutions and experts, creating customer experiences. The team is 100% remote and prides itself on a collaborative culture where everyone’s contributions are valued and diversity is celebrated.
Bridge the gap between complex engineering and user experience.
Shape the user journey through clear and intuitive content.
Act as a proactive advocate for the user.
Contrast Security is redefining how organizations protect their software at the speed of modern development. With industry-leading Application Detection and Response (ADR), they give teams the power to detect, stop and fix real threats in real time.
Own the evolution of our Intercom Help Center and ensure it becomes a scalable, searchable, and high-impact product education engine.
Bridge Product, Marketing, Sales, and Support - translating every feature launch into clear, user-friendly documentation while optimizing our AI-driven self-service tools.
Directly shape how thousands of travel organizers understand and adopt our platform.
WeTravel is transforming the travel industry. They are an international, travel-loving team with a passion for adventure and innovation.
Research, outline, write, and edit new and existing content.
Gather information from subject matter experts independently.
Revise and edit existing documentation to ensure accuracy, clarity, and adherence to best practices.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. They aim to nimbly utilize the best that information technology offers to meet the business needs of their Federal Government customers.
Own the outcome: a cohesive, intuitive, and high-impact documentation ecosystem.
Implement industry-standard structures like the Diátaxis framework.
Lead the consolidation of our onboarding journeys.
Vcluster Labs is a venture-backed tech startup striving to be the leading force in enabling platform engineers. They raised +$30M from top-tier VCs and are in a hyper-growth phase looking for motivated people to complement their team.
Assist with the Head of RevOps with day-to-day operational tasks and requests.
Write and format Standard Operating Procedures (SOPs) based on instructions and recorded processes.
Organize internal documentation in Notion and Google Workspace.
They are looking for a highly organized Virtual Assistant to work directly with the Head of Revenue Operations and support day-to-day operational requests. The role is focused on execution, documentation, and operational support.
Efficiently handle internal support cases, providing timely resolutions to user issues.
Design, develop, and implement features in Python (Django) to enhance user experience.
Identify and build automation solutions for recurring support tasks, improving efficiency.
Wayflyer's mission is to give the world access to the best products by empowering great businesses to reach their growth potential. Since launching in April 2020, they've deployed over $5bn to thousands of businesses worldwide and have become a trusted financing partner for some amazing brands.
The client creates educational, thought-provoking content for construction professionals. They demystify complex industry challenges through engaging and insightful articles and value collaboration, treating freelance writers as integral members of their content team.
Turn complex technical concepts into clear, conversational, and engaging scripts and learning content
Edit drafts from engineers, developers, and execs to remove jargon and bring in clarity, tone, and flow
Partner with instructional designers to ensure content aligns with learning goals and tells a cohesive story
Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. They're a fast-moving team of writers, editors, designers, strategists, videographers, and PR mavens. They are around 100 people and have a friendly team that looks after each other.
Serve as a strategic document partner for assigned functional areas, aligning document development and records management with business, quality, and regulatory expectations
Conduct document impact and needs analyses and supports the functional document hierarchy which integrates the development, maintenance, and distribution of critical documents that support the organization’s strategic goals and initiatives
Leverage automation, digital tools, and emerging technologies, including AI and Machine Learning, to optimize documentation processes and content
Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. They have sites in North America, Europe, Australia, Latin America and the Middle East and are consistently recognized as one of the industry's top places to work.